Manager Supervisor

Thomas Eric Tillmon, MBA

**** ********** *** **, *******, NC 28027 757-***-****

****.*******@*****.***

Production Supervisor

Professional Summary

Experienced manager and leader offering over 10 years supervisory and management experience in a breadth of

industries including manufacturing, production and, transportation.

Managed over 200 employees in a transportation union environment and increased efficiency rates by 7%.

Possesses thorough knowledge of supervisor and group leader management skills with the ability to effectively

create organizational change.

Background includes the hiring and promotions, training, recommending disciplinary action of employees, while

maintaining quality standards and cost efficiency.

Able to develop strong relationships, promote teamwork and meet deadlines in a variety of fast paced

environments.

Production Supervising Process Improvement and Management

Employee Coaching Inventory Management

Problem Solving Microsoft Word, Excel & Access

Recruiting Skills & Accomplishments

Accomplishes production results by communicating job expectations; planning, monitoring, and appraising job

results; coaching, counseling, and disciplining employees; initiating, coordinating, and enforcing systems, policies,

and procedures.

Maintains work flow by monitoring steps of the process; setting processing variables; planning and allocating

manpower; implementing cost reductions; developing reporting procedures and systems; initiating and fostering a

spirit of cooperation within and between departments.

Completes production plan by scheduling and assigning personnel; establishing priorities; monitoring progress;

revising schedules; resolving problems and reporting results of the processing flow on shift production summaries.

Executed daily operations in a transportation environment including dispatching, supervision, planning routes and

daily inspections of work areas to assure compliance with safety and environmental policies.

Implemented workplace solutions and created processes that ultimately decreased employee absenteeism by 60%.

Worked with internal departments and participated in regular communication and build relationships in cross

functional areas that helped to ensure that all customer and client expectations were met.

Developed policies and procedures that ensured all client issues and service requests were addressed and workable

solutions were created in a timely manner to the expectation of the client.

Career History

Admissions Advisor 2013-Present

ECPI University Charlotte NC

Director and Manager 2012 – 2013

Kids by Carter, LLC (Education Consultants)

Charlotte, NC

Recruitment Specialist/Account Manager 2010 – 2012

South Piedmont Community College Wadesboro, NC

Supervisor/Dispatch 2007 - 2009

Hampton Roads Transit Norfolk, VA

Production Supervisor 2002 - 2004

First Data Resources Chesapeake, VA

Dock Supervisor/Dispatch 1997 to 2002

Southeastern Freight Lines Portsmouth, VA

Education

Tiffin University Tiffin, OH

Master of Business Administration 2012

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