CELENA RICHARDSON
MORROW, GA
***************@*****.***
PROFESSIONAL EXPERIENCE
KOCH BUSINESS SOLUTIONS ATLANTA, GA
Payroll Analyst August 2012 - March 2014
• Responsible for reviewing payroll audit reports before payroll Exited
• Led pay frequency change project for weekly employees going to bi-weekly
• Processed third party sick payments for employers receiving disability
• Successfully recouped over 45% of overpayments issued to terminated employees
• Calculated overpayment amounts for terminated employees
• Reconciled monthly transit and parking
• Administered monthly parking and transit passes
• Processed Expatriate payments and issued their W2s
• Registered new companies and states for EINs
• Processed and trained new hires on premium arrears payments
• Tested new tax forms with Symmetry before going into production to ensure employees were taxed appropriately
• Migration testing for SAP updates
• Processed stop payments and direct deposit reversals
• Paid company invoices
• Responsible for processing 401k loans
• Improved customer service by 30% by implementing the number system for ticket resolutions
• Implemented Pay Cards for field employees that could not get a bank account
• Printed W2s and W2c corrections
• Cleared terminated employees Fica Out of Balance
KOCH BUSINESS SOLUTIONS ATLANTA, GA
Payroll Specialist September 2000 - August 2012
• Responsible for processing bi-weekly, weekly, monthly, and semi-monthly payrolls for over 10,000 employees at
47 multi- state locations
• Audited peers work that was entered in the system for accuracy
• Provided training to new hires
• Responsible for reviewing and editing employees time cards through Kronos Workforce Central
• Wrote process documentations for procedures in the department
• Completed employment verification forms for outside vendors
• Ran payroll reconciliation reports
• Uploaded payments from Excel into the system
• Processed garnishments
• Processed union dues
• Processed off cycle checks
• Collaborated with Payroll contacts and managers to minimize errors
• Successfully implemented pay stub print suppression for Service Center employees which saved the company
thousands of dollars
• Processed Direct Deposits and W4 forms
• Processed new hires/terminations into the system
HEAD'S CHEMICALS COLLEGE PARK, GA
Administrative Assistant December 1999 - September 2000
• Typed clearance and renewal letters for customers
• Mailed invoices and faxed bids to contractors
• Wrote work orders for exterminators
• Maintained new customer data base
• Answered incoming calls providing excellent customer service
• Deposited checks into company account
• Paid company invoices
FULTON COUNTY BUSINESS INCUBATOR COLLEGE PARK, GA
Administrative Assistant October 1999 - December 1999
• Responsible for sorting and consolidating multiple lists of contacts in Act 4.0
• Typed, edited and assisted in composing various articles for FCBI newsletters
• Organized lunch and learns
• Organized monthly expenditures
• Answered incoming company calls
EDUCATION
ATLANTA METROPOLITAN COLLEGE
Associate Degree /Business, Jun 2004
• National Honor Society
• Hope Scholarship
ATLANTA TECHNICAL INSTITUTE
Business Diploma, Jun 2000
• National Honor Society
ADDITIONAL SKILLS
• SAP
• Kronos Workforce Central
• Clarify
• Cognos
• Ability to multi-task
• MS Office Suites
• Maintains confidentiality of sensitive information
• Work well independently without constant supervision
• Demonstrated ability to prioritize and efficiently complete multiple tasks simultaneously
• Ability to troubleshoot issues and determine solutions
• Establishing working relationships with internal and external customers
• Quick learner
• Strong verbal and written communication skills