Customer Service Training

Location:

Posted:

August 05, 2014

RESUME

SADE H ICKS

Sade Hicks

Cell: 469-***-**** ****.*.*****@*****.***

Job History Starting/Ending Dates Starting/Ending Salary

Fiesta Mart 05/20/2008-05/10/2010 $6.55/hr-$8.50/hr

CSS 05/12/2010-05/22/2013 $8.00/hr-$10.00/hr

Worldwide Flight Services 05/24/2013-08/04/2014 $9.00/hr-$10.50/hr

Skills

Cash register/Cash handling, Customer service, Cooking/Prepping, Understanding floor maps, Microsoft

Word/Excel, Sabre Input, Cargo Planning, Employee Training, Inbound/Outbound calling.

Education

Dallas Baptist University Dallas, TX Business Finance Fall 2011- Spring 2014

Experience

• Cash handling

• Appointment setting

• Team lead supervising groups

• Overnight inventory/warehouse experience (1 year)

• Grocery experience (2 years)

• Inbound/Outbound call center experience (3 years)

• International cargo export planning (1 year)

• Training cargo planners with Sabre (1 year)

References

1. Sabrina Benson: 682-***-**** Quiktrip

2. Jordan Rose: 817-***-**** WFS

3. Rosemary Owens: 469-***-**** WFS