Customer Service Accounts Receivable

PATRICIA RODRIGUEZ

**** ***** ****** ***.

Las Vegas NV 89178

702-***-****

**********@*****.***

Summary

To secure a position in Accounts Receivable, Accounts Payable, Clerical, and /or

Administration, where my training and skills can be utilized to the maximum potential

and where there may be opportunities for professional advancement

Computer Skills

Languages

I am Tri-lingual English, Spanish, and Italian. I speak fluent in all three languages and I can translate

verbally and written.

Software

SAGE 100 ERP, MAS 90 & 200, QUICKBOOKS, E-SYST, WORD, POWERPOINT, EXCEL, ACCESS,

ADOBE PHOTO ELEMENTS, OUTLOOK, ONE NOTE, TEN KEY, SABLE SYSTEM

Skills

Attention to detail and accuracy, good verbal and written communication, organized, information

management, problem analysis and problem solving, team member, sense of urgency, tenacious, and

excellent customer service, knowledge of accounts receivable, knowledge of office administration and

procedures, knowledge of general bookkeeping procedures, knowledge of regulatory standards and

compliance requirements, knowledge of general accounting principles, proficient in relevant computer

software, 9 years accounts receivable and general accounting experience

Experience

Accounts Receivable, DPI Specialty Foods Ontario,

FEB 2007-MAY 2012

CA

Maintain up-to-date billing system, generate and send out invoices, follow up on, collect and

allocate payments carry out billing, collection and reporting activities according to specific

deadlines, perform account reconciliations, monitor customer account details for non-payments,

delayed payments and other irregularities, research and resolve payment discrepancies, generate

age analysis, review AR aging to ensure compliance, maintain accounts receivable customer files

and records, follow established procedures for processing receipts, cash etc., process credit card

payments, investigate and resolve customer queries, process adjustments, communicate with

customers via phone, email, mail or personally, organizing a recovery system and initiate

collection efforts, assist with month-end closing, collect data and prepare monthly metrics

Accounts Receivable, Office Team Temp. Agency Ontario,

SEPT. 2005-FEB. 2007

CA

Customer account details communicate with customers via phone, email, mail or personally,

maintain accounts receivable customer files, perform account reconciliations, filing, process credit

card payments, initiate collection efforts, follow established procedures for processing receipts,

resolve payment discrepancies, research and generate customer accounts

Office Clerk/Assistant Manager, Allied Feather & Down Vernon, CA

NOV. 2001-FEB. 2004

Supporting a wide range of administrative operations in charge or responding to customer service

request and concerns, processing orders, answer phones, filing, staffing, scheduling projects,

animal and no-wood certification, schedule local and overseas freight, bill of lading, Canada

certificate of NAFTA, and custom certifications, detailed data entry, faxing, and

accounting/bookkeeping

EDUCATION

Associates of Science Degree in Business Administration / San Joaquin Valley College, Upland CA,

NOV. 2004-2008

completed June 2008

Contact this candidate