Customer Service Administrative Assistant

Mist y R. Sansone

SUNSET HILLS, MO. *****

Cell Phone 314-***-****

Email ************@*****.***

WORK HISTORY

CCM (Consumer Collection Management)

**/**-**/****

Executive Administrative Assistant/ / Receptionist

Managed a high volume of inbound/outbound calls, dispatched calls to the appropriate

debt collectors, generated statements/invoicing/billing, emailed, processed

payments/balanced books, made point of contact for corporate accounts, organization.

processed overnight/current payments from corporate clients, client services, money

management, time management,. Provided support to in other departments when

needed.

Old Republic Title Co. (Constriction Disbursing Department)

07/05-12/05

Account Analyst

Managed high priority accounts, wrote money vouchers, processed/issued payments,

controlled files, opened/closed the office, clerical work, answered phones (switch board),

copied documents, faxed paperwork, set appointments, greeted customers, and attended

to upper management’s needs/objectives.

CSR, National City Bank

01/03-07/05

Bank Teller

Heavy cash handling, cross-selling, quick and accurate transactions, interacted with

customers, always complied with company policy/procedures, guidelines, handled daily

deposits, attended to daily paper work, met/exceeded goals, promoted new

products/services, and upcoming events.

Receptionist, Power House Gym

8/98-10/03

Customer Service

Opened/Closed gym, promoted new items, participated in sales, greeted new/existing

members, cleaned/organized weights, controlled new/existing memberships, and also

assisted members with their daily work outs/routines.

EDUCATION

Meramec Community College

11333 Big Bend Rd.

St. Louis, MO 63122

Mehlville Senior High School

Lemay Ferry Rd.

St. Louis County, MO 63125

COMPUTER SKILLS

Microsoft Outlook

Familiar with Excel

Familiar with Access

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