Maintenance Supervisor

Lori Lester

**** ******* ******* **. 234-***-****

Warren, OH 44484 **********@***.***

SUMMARY

Catalyst for successful creation and implementation of corporate processes such as Lean

Manufacturing. Solid background using analytical reasoning and problem solving skills. Proven

success in team building, along with other business development initiatives, complemented by high-

caliber general management qualifications, outstanding leadership performance, and a proven track

record in delivering value to the organization.

EXPERTISE INCLUDES:

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Lean Manufacturing Team Builder

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Certified Shainin Red X Journeyman Change Agent

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Process Creator/Implementer Leadership Performance

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Analytical Problem Solver Ability to Establish Consensus

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Excellent Written/Oral Not “afraid” to Manage

Communication Skills

ACCOMPLISHMENTS

• Achieved 100% workforce training completion for 4 consecutive years

• Implemented Lean Manufacturing to M/A, @ 200 salary/hourly employees - highest score for

plant audit, 88/100 - MFD’s corporate lead - 12 months of learning in 3 months

• Integrated G6, Lucerne, and Malibu Rails/Pans systems within +/- 2.0 mm allowing cross

shipment to multiple plants - significant cost savings and flexibility

• Implemented RF, Radio Frequency, push/pull system throughout M/H dept. to streamline

inventory operations via JIT delivery while reducing manpower - annual savings = $1.8M

EXPERIENCE

Kinder Morgan, Ashtabula, OH 2010-2013

Operations Administrator – concurrently functioned in all capacities listed below

Manager - Managed team of 5-8 employees responsible for A/P in Lawson, inventory

control in Galahad, scale house operations, billing unit trains, etc. Streamlining processes to

gain maximum efficiency of employees and operations. Facilitate team building initiatives to

strengthen team concept among employees.

Procurement - Responsible for procurement and administration of contractor and vendor

accounts/contracts while adhering to KM compliancy requirements. Responsible for

vendor/contractor accounts, including bid process, ISNetworld accounts, Safety Exemptions,

facility access agreements, etc. Lead contact for Port Security Grant Award Y2010 and

responsible for submitting quarterly programmatic/fiscal reports to Cuyahoga County.

Payroll - Responsible for union, hourly, part time, and salary payroll and timekeeping.

Implementing new HBS biometric time keeping system to streamline weekly and biweekly

payroll processes.

Human Resources - HR role for local facility which included conducting on-site interviews,

interpreting local contract, participating in/refuting class action grievances, creating local

policies, etc. Conducted employee performance evaluations and reviews semi-annually and

created employee developmental initiatives annually.

Environmental Health & Safety - Conducted EHS training for employees, maintained local

training matrix, created conditionally formatted SSP/EDC training matrix which provided status

at a glance management approach, adhered to/fulfilled Outfall Water Permit requirements by

sampling monthly, maintained permit books, oversaw Waste Tracker for

hazardous/nonhazardous waste records, etc. Managed LOTO and MSDS regional updates and

implementation. Integrated SQE culture into daily processes and created new as necessary to

fulfill continuous improvement initiatives.

• Attained 100% training completion for all employees 4 years in a row: 2010, 2011, 2012, &

2013

• Created/maintained Job Hazard Analysis (JHA) templates/forms for terminal operations

• Created SOP’s for office functions with dual verification to ensure accuracy

• Created/implemented 24 hour count tracking sheets for gang leaders to record railroad

downtime to generate data for KPI charts

• Created/maintained KPI’s for railcar loading deficiencies which decreased downtime

• Created/rolled out dual verification process for product transfer to mitigate risk of mis-loading

trucks on stone dock

• Created/rolled out dual verification SSP’s flow charts for visual management purposes.

Adopted as Best Management Practice for Midwest Region.

• Created SQE Alerts to mitigate potential risk of Safety, Quality or Environmental issues while

a long term correction was implemented. Adopted as Best Management Practice for

Midwest Region.

General Motors Corp. (Lordstown/Mansfield, OH) 1999-2009

General Foreman Maintenance 7/08 - 3/09

Managed 1st shift East Body Shop Maintenance Team, 4-6 team members of salary supervisors and

engineers responsible for 25-45 team members of millwrights, tool makers, WEMR's, electricians,

and pipe fitters

• Negotiated all grievances with Union counterpart resulting in zero elevated to step and a half

General Supervisor/Department Head Welder Maintenance 3/08 - 7/08

Managed 3 shifts of welder maintenance supervisors responsible for 60-65 hourly team

• Created/implemented line-side repair stations which increased welder maintenance efficiency

by empowering employees to support production lines while rebuilding equipment

components line side

• Co-created and rolled out Throughput Improvement Boards for welder maintenance to identify

and reduce inhibitors thus resulting in better planned maintenance

Welder Maintenance Supervisor 11/04 – 3/08

• Supervised 25-35 UAW Welder Maintenance

• Implemented Lean Manufacturing to M/A, nearly 200 employees - resulted in highest

calibration score to date for plant of 88/100 which was also MFD’s corporate lead -

completed 12 months of learning in 3 month period

• Integrated Pontiac G6, Buick Lucerne, and Chevrolet Malibu Rails and Pans systems within

+/- 2.0 mm allowing cross shipment to plants - cost savings and flexibility

Special Assignment – Implementer/Trainer 4/03 – 11/04

Trained and implemented corporate processes plant-wide as member of a 5-10 person team

• Trained/rolled out Lean Manufacturing concepts to salary and hourly workforce

• Implemented Radio Frequency, RF, push/pull system throughout material handling department

to streamline inventory operations by following “just in time” delivery to the customer while

reducing manpower in the department which resulted in an annual cost savings of $1.8M

Tech Support Supervisor 6/02 – 4/03

Supervised 15-20 UAW mechanical device workers and tool/die makers, problem solved and

conducted root cause analysis to support production lines

• Awarded a People Make Quality Happen Award as team member for eliminating splits and

buckles in Chevy Venture Lift Gate Outer - delivered dynamic presentation of success to

Rick Wagoner, CEO, and Dick Shoemaker, UAW President, resulting in Corporate Award

followed by live broadcast recognition for plant

Tool and Die Supervisor 1/01 - 6/02

Courses taken at GMU, Auburn Hills, MI complemented with Structured OJT

• Purified Punch and Button inventory for press room resulting in reduced inventory cost and

downtime

Industrial Engineering Personnel 11/99 - 01/01

Motex Staffing – contracted to work at General Motors in IE Department

Conducted time studies, input data, analyzed data, etc. to support production.

• Implemented new part code system for all component parts and tool sets with team throughout

blank and shear, pressroom, and metal assembly

EDUCATION

Capella University, MO B.S., Mathematics, 1997; Minor, Psychology,

MBA, still pursuing (50% Complete) 1997

Youngstown State University, OH

RECOGNITIONS

Advanced Excel Certified, 2013 Supervisor of the Month April 2007

Train-the-Trainer Certified, 2012 PMQH Divisional Award, 2006

PMN, Corresponding Sec, 2005-2008 RED X Journeyperson, 2005

TWIN Award, 2007 PMQH Corporate Award, 2003

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