Project Manager Management
Resume:
Schehera C. Belcher
****************@*******.***
SUMMARY
Program Manager with 18 years of experience transforming business strategy into IT implementations
that increase operational performance.
Extensive experience operating across global technology and business units including India, Europe, and
the Far East for large global cross functional technical teams.
Deep program management, and budget management skills. Extensive ERP experience includes breadth
of modules supporting PeopleSoft HCM, PeopleSoft Financials, and Oracle solutions.
Desired project outcomes include development process streamlining, enterprise IT budget reduction, and
improved technology ROI.
Consulted with clients from various industries including; Telecommunications, Healthcare, Consumer
Products, Higher Ed, Financial Services, Public Sector, Manufacturing, Retail, Banking, and Non-Profit
Organizations.
Areas of expertise include:
• Program / Project Management - over 10 years of extensive experience in delivery of projects with
budgets up to $10M. Projects include full life cycle implementations including vendor selection,
contract negotiations, upgrades, self-service applications, customizations, data conversions,
interfaces, infrastructure development, change management, and third party applications
• Project management methodologies used support multi-site Agile, traditional SDLC, and hybrid
solution development
• Professional Services Management – over 10 years providing management support and business
development of consulting and systems integration services. Managed onshore and offshore
teams up to 30
• Consulting and Systems Engineering – over 15 years assessing information technology needs of
customer environments, translating business requirements into functional and technology
specifications, and delivering results based on those specifications
• Certified Project Management Professional (PMP) by PMI, PeopleSoft Human Capital Management
and PeopleSoft Financials Management
SKILLS
• • •
PeopleSoft Benefits eBenefits
7.0 – 9.1 Administratio
• ImageNow
versions: n
Perceptive
• •
Accounts Talent Software
Receivable Acquisition
• Hyperion
• Management Planning
• General
• Hyperion -
Ledger
• eDevelopme ESSBASE
• Contracts nt
• SQL Plus
Page 1
• • •
Billing Base SQL
Benefits
• •
Asset Query
•
Management Benefits Analyzer
Billing
• •
Expenses PeopleCode
• ePay
• •
Accounts Database
•
Payable COBRA migrations
Administratio
• •
Project End User
n
Costing Training
• Stock Plan
• •
PeopleTools Product
Administratio
Demonstratio
n
• Purchasing ns
• ePerformanc
• Upgrade
e
• Grants
• Conversions
• North
• Financial
American
Reporting
Payroll • Testing
• Human
• Enterprise •
Resources Conceptual
Learning Solution
• Benefits Management Documentati
on
• Billing
• eProfile • Software and
• eRecruit
Data base
• Compensatio
Architecture
n
SELECTED PROJECT EXPERIENCE
Company HCL Axon, Enterprise Application Services Division
Client World Bank Group, Washington, D.C.
Duration February 2013 – June 2014
Position Program Director
Background
• Collaborated with senior management, team leads, and project management to successfully
deliver a highly customized integrated solution on time and within budget.
• Directed and managed onsite, co-located and offshore resources in Chennai and Noida
• Partnered with a heavily engaged offshore management team
• Assisted with the identification, escalation and resolution of issues
Responsibilities
• HR Renewal – PeopleSoft 8.0 to 9.1 Re-Implementation: As Program Director, collaborated
closely with senior leadership to assist with the coordination and administration of a complex
program including planning, organizing, staffing, and managing activities.
• Manage milestone delivery and key releases in conjunction with program schedule and
Schehera C. Belcher – PMP
client consensus
• Provide direction to team, including daily meetings with offshore management to create,
monitor, and maintain work plans
• Partner with project directors to drive improvements based on identifying, tracking,
escalating, and resolving issues jointly identified as affecting quality, budget, schedule,
performance or overall delivery of the program
The objective of the program is to implement a complex integrated solution including multiple customized
bolt-ons, servicing operations in 173 countries. The project’s success hinged on a strong collaborative,
client-focused relationship to accomplish the following:
• Execute over 4,000 test scenarios executed during SIT,
• Resolve and close over 4,000 defects
• Implement Core HR, Global Payroll, Benefits Administration, Performance Management
modules and
• retrofit over 130 interfaces and complex bolt-on solutions
• Complete 10 data conversions to create instances for various testing purposes
• Complete 6 cycles of Global Payroll parallel testing, and
• Implement a complex Global Payroll netting and reconciliation process
Company Ciber Corporation, Framingham, MA
Duration October 2012 – February 2013
Position PeopleSoft Financials Project Manager
Background
• Managed team of 15 offshore/onshore resources, including vendor relations with contractual
resources
• Secured acceptance and approval of milestone deliverables from project stakeholders
• Managed communications, including status reporting, risk management, and escalation of
issues
• Held monthly Steering Committee meetings with Project Sponsor and stakeholders
• Developed and maintained project plan
Responsibilities
Philips Home Monitoring Systems: The objective of the project is to upgrade, improve performance and
stabilize the obsolete Philips Home Monitoring (HM) platform (application and infrastructure) used. The
infrastructure had approached “end of life” requiring new hardware and storage to upgrade the PeopleSoft
middleware/software environment to the latest version. Systems to upgrade include PeopleSoft Financials
(8.9 to 9.1), Optim (IBM’s Archiving tool), Vertex and the STAT Quest tool.
• Led team to install hardware, stabilize infrastructure platform, create 9.1 Demo instance, and
upgrade the Development environment
• Managed resources to upgrade middleware; Optim. Vertex and STAT
• Assisted with detailed Test Planning; including the Unit, System Integration, End to End, and
User Acceptance
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• Completed delivery of ‘Blueprint’ Milestones ahead of schedule, including Compare Reports,
AR/Billing Release Notes, Training Plan, Retrofit Analysis, etc.
Company Symphony Corporation, Madison, WI
Duration February 2012 – September 2012
Position PeopleSoft Financials Practice Director
Background
• Business development of potential projects; including sales demonstrations, proposal writing
and contract negotiations
• Manage financial aspects of the practice, including budgeting, services procurement, and
project planning
• Negotiate and administer service contracts; interview and secure various consultants on
contract basis
• Participate in and assist with systems development, support capacity planning and
development of long-term strategic goals for systems and software for clients in conjunction
with end-users and department managers
Responsibilities
Government Professional Services: Managed PeopleSoft 9.1 Financials fixed bid project that includes 10
modules for a government services contract company within an aggressive 6 month time line.
Responsibilities include managing five resources, analyse existing business processes, providing
recommendations for PeopleSoft modules.
Manufacturing Sector: Managed PeopleSoft 7.5 to 9.1 Financials reimplementation. Responsibilities
include realigning the project to meet an aggressive timeline within budget. Led scope identification,
assigned development resources, assisted with end user training, managed test moves to production, and
project close out strategy.
Company Accenture, Atlanta, GA
Duration October 2009 – January 2012
Position Systems Integration and Technology Manager, Oracle-PeopleSoft
Background
• Gauge the effectiveness and efficiency of existing systems; develop and implement strategies for
improving of further leveraging these systems
• Define and implement strategies for integrating disparate operating system environments
• Collaborate with technology team members, end users, and other stakeholders to integrate
systems and data
Responsibilities
City of Boston: Led the Financials System Upgrade Roadmap project. Responsibilities include analysing
existing business processes, providing recommendations for PeopleSoft modules/capabilities to implement,
and created high-level implementation estimates. Led roadmap planning, developed PeopleSoft Upgrade
Schehera C. Belcher – PMP
toolkit and presented recommendations to Project Sponsor and stakeholders.
Howard University: Functional Sr. Project Lead for the PeopleSoft Financials and HCM ERP Post-Live
Review Project. Created the Capabilities Assessment for each functional area; assessment includes Billing,
Receivables, Payables, Purchasing, Projects, Grants, Contracts, Asset Management, and GL. The
Capability Assessment provides visibility to poorly defined business processes, identified challenges, risks,
issues and system opportunities. Responsibilities included:
• Conduct interviews with Subject Matter Expects across the Financials business areas and IT
• Perform analysis of Inventory and Prioritized opportunity areas
• Developed list of prioritized initiatives for each functional area
• Provided ‘Best in Class’ Financials consultative recommendations
• Documented detailed Recommendations and High Priority Initiatives
• Prioritized Opportunities Inventory
• Created Findings and Financials Assessment Summary
• Presented final report and presented to Howard’s Executive Steering Committee
• Provided Next Steps Analysis
• Maintained contact with client post roll off to ensure success with implementing proposed
initiatives.
Enexus Energy: Functional Sr. Financials Lead for Enexus Energy 9.1. Project includes configuration,
conversion, Interface, Testing, and Documentation of Expenses, Accounts Payable, and Corporate Tax
Integration with vendors for existing and new business units. Responsibilities include:
• Configure test environment and create test strategy for product development certification
• Managed unit testing, system testing, and QA testing for the Expenses and Accounts Payable
modules
• Insure testing is in compliance with requirements and design specifications
• Use of Clear Quest for repository, reporting and tracking bugs, and providing updates on
resolved issues
• Created test plan to coordinate testing of Corporate Tax interfaces with third party vendors
• Modified interfaces to incorporate new objects in current release
Virginia Department of Transportation (VDOT): Accounts Receivable and Billing Sr. Project Lead for
PeopleSoft Financials Cardinal 9.1 upgrade. Integration from multiple legacy Billing systems used to
support 95 counties and 35 cities within the Commonwealth of Virginia. Responsibilities include:
• Managed onshore/offshore team of eight during analysis, design, conversion, and testing
• Assisted team with the identification of current and future state Business requirements
• Hosted ‘Future State’ product demonstrations
• Managed code reviews for design specifications, conversion, and development with onshore
and offshore technical resources
• Monitored stage releases and migration of developed objects among various environments
• Managed test script development, execution and defect resolution during System and
Integration testing
• In addition to weekly status, provided leadership with Issue Tracking, Scope Management, and
Resource Utilization reporting
University of Wisconsin: Integration Test Lead for HCM 9.0 Upgrade. Responsibilities include:
• Created and managed Integration Test Strategy and Test Plan execution
• Documented deployment strategy for HCM, Financials, and third party applications
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• Documented cross functional software testing process
Hawaiian Telecom: Financials Sr. Functional Lead for the PeopleSoft Financials 9.1 Integration project.
Project includes Fit Gap analysis to replace JD Edwards/PeopleSoft integration with delivered functionality.
Proposed PeopleSoft platform include; Real Estate Management, Maintenance Management, Billing and
delivered workflow. In addition to Fit/Gap functional analysis include Strategic Planning, Change
Management and Configuration Requirements for Asset Management and GL. Technical analysis include
infrastructure and technology assessment, performance analysis and tuning to support an enterprise wide
deployment for a complex telecommunications network servicing over 6200 miles on the islands of Oahu,
Maui, Hawaii, Kauai, Molokai and Lanai.
Ascension Health Ministry: PeopleSoft HR Test Lead for the Symphony 9.1 HCM implementation.
Responsibilities include the management of a team of up to 15 onshore and offshore resources during
System Integration, Regression, and User Acceptance testing. Modules included Core HR, HR Framework,
Compensation, Benefits Administration, and Talent Acquisition. Responsibilities include:
• Designed test plans and defined cases for system, regression, and user acceptance testing
• Reviewed and selected scripts for negative and positive test scenarios
• Analyzed application, system and security errors
• Escalated issues to developers and verified fixes
• Supervised development of SQL- queries/procedures for database and backend testing
• Managed test script creation, execution and defect resolution
• Interacted with developers, system engineers and cross functional testing teams to
identify/resolve defects
• Managed Security team to identify and resolve security related issues
• Partnered with Subject Matter experts to create test cases to insure coverage of specifications
and requirements
• Managed team with automated testing using ALM (HP Application Life Cycle Management
tool)
• Managed Defect Tracking and Resolution from new, acknowledged, resolved and close
• Attended daily defect reporting meetings, presented progress updates and created statistics
for management
Fannie Mae: Account Receivable and Billing Lead for Fannie Mae Finance Transformation project.
Responsibilities include Fit/Gap Analysis for PeopleSoft Financials version 9.1. Current environment
supported a custom integration of the Billing module (vers 8.4) with PeopleSoft Financials 8.9 platform
(Receivables, GL, AM, AP, PO, eProcurement).
• Identified several opportunities to reduce custom solutions with delivered functionality
• Held eBill product review and demonstration with Senior Executive leadership
• Partnered with technical team to create RICEF inventory list and Billing conversion strategy
• Met with Functional users to demonstrate product enhancements and delivered functionality to
improve operations
• Review with the client’s technical team the use of integration technologies to reduce reliance
on batch jobs and sql programs
Company Cox Enterprises, Inc., Atlanta, GA
Duration June 2004 – February 2009
Schehera C. Belcher – PMP
Position Senior Project Manager
Background
Accounts Payable Invoice Express Project: As Senior Project Manager, successfully implemented the
integration of a third party Electronic Data Management (EDM) tool, Perceptive Software’s ImageNow, with
PeopleSoft’s Accounts Payable module to provide invoice visibility utilizing document imaging, workflow
routing, customized integration, and voucher generation to reduce invoice approval payment cycle time to
less than 7 days (best practice) for 35 departments and over 300 invoice Approvers and Reviewers. Prior to
project stakeholder project approval, facilitated the creation of an Accounts Payable Operations Analysis of
current business processes and inter-company departments to identify opportunities for process redesign
and automation. Upon receipt of project budget approval, led vendor selection sessions for competing
EDM providers, facilitated contract negotiations, authored Statement of Work of contract deliverables by
project phase. Responsibilities included:
• Led the technical architect design to procure physical servers, storage space, ensure
Production/Failover server connectivity, and staging 3 environments (Development, Quality
Assurance, and Production)
• Developed implementation plans for each environment
• Developed content for recurring Executive Steering Committee meetings; acted as liaison with
Perceptive Software to coordinate task completion of remote and onsite resources
• Managed the delivery of design and knowledge transfer sessions
• Partnered with Executive leadership to manage $780k budget
• Collaborated with Communications delivery of rollout notifications to corporate executives and
project stakeholders
• Assisted with all aspects of end User training documentation, creation and delivery
• Developed a strategic, enterprise wide plan to support post-implementation activities
Cox Search Accounts Receivable and Billing 8.9 (Kudzu.com): As Senior Project Manager, led
implementation for an Internet based, service match provider for 5 national/state locations, and 250+
customers. Responsibilities include:
• Managed resources to conduct fit/gap analysis sessions, configuration, data conversion,
customized reports, ‘proof of concept’ reviews, and training sessions
• Briefed project executive sponsors and the Steering Committee on risks and other issues
impacting the success of the project
• Provided on-going analysis of the project and associated implementation issues
• Formulated recommendations to positively affect operations and provided recommendations
for post go live support to ease knowledge transfer to key staff members
• Collaborated with the Learning Solutions Team with development of all documentation,
including Accounts Receivable & Billing end user guides, job aids and audio web training using
Abode Captivate
PeopleSoft Financials 8.4 to 8.9 Upgrade: As Project Manager ensured the successful implementation of 3
test moves to production for delivered modules; Accounts Receivable, Billing, Accounts Payable, Asset
Management, General Ledger and customized modules; Shareholder Dividend, Corporate Tax, and Tax
Stream. Responsibilities included managing Oracle’s Upgrade resources, Developers, Analysts and
Database Administrators to verify accuracy of conversions, version control of modified objects, integration
with third party applications, Quality Assurance testing, and reporting. Collaborated with the Learning
Solutions Team development of end user documentation for each delivered module and customized
modules. Responsible for communications with project stakeholders, ensured the project delivered on time
and within budget.
9.0 HCM ePay – Phase 1 Implementation: Led project to provide portal access of paycheck and W-2
withholding information to a pilot group of corporate employees. Responsibilities included managing
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resources to configure, integrate the ePay self-service tool with the Payroll module; system and parallel test
integration, provision single sign on portal access for the pilot group; collaborate with Web Architects
content design and landing page development; and execute Communications of rollout announcements.
Provided to the Steering Committee; project status, communications of delivery timelines, risks and
dependencies. ePay Phase 1 project success led to subsequent project phases, to enhance functionality
and content.
Shareholder Dividend – Phase 2: Led project to customize the PeopleSoft ‘bolt on’ solution to comply with
Executive Legal counsel’s requirement to allow Senior Executives the ability to select reallocated share
offerings for stock dividend payouts. Responsibilities included analysis of stock allocations, data
conversion, testing, and development. Customizations to the Shareholder Dividend module allowed
reallocations, distribution, and enhanced share payout reporting to Senior Executives. Facilitated Executive
Steering Committee meetings with Legal Counsel, Corporate Accounting and IT leadership; demonstrated
enhanced functionality to project stakeholders.
2006 Benefits Open Enrollment: As the Project Manager, partnered with HRIS to plan, manage and
strategize benefit plan changes for the annual Open Enrollment event. Responsibilities include:
• Partner with Benefits Coordinators, Analysts, Developers and Quality Assurance to
incorporate plan changes for medical, dental, flex spending, and life plan offerings,
• Update eligibility/event rule changes to Benefit Programs,
• Modify prior year enrollment statements; update portal content for eBenefits, and system test
changes.
• Led the effort to assist with the development of content for knowledge transfer sessions with
Benefits Administrators to demonstrate PeopleSoft’s 8.4, Benefits Administration enhanced
functionality.
Cox Career Network – Phase 2 Implementation: Led project to enhance the eRecruit self-service solution
by customizing delivered Job Seeker and Hiring Manager functionality to allow integration with a third party
solution to load images of resumes and perform content search for ease of candidate selection criteria and
reporting. Partnered with HR management to host focus groups with Hiring Managers to demonstrate
enhanced functionality.
2005 Open Enrollment Program: As Project Manager participated with other project managers within the
Program to implement single sign on portal access for benefits eligible Cox Enterprises and Cox
Communications, Inc. (CCI) employees to facilitate benefits enrollment on the portal during the open
enrollment event. The Open Enrollment Program included project managers from Portal development,
HRIS, System Engineering and project stakeholders. Responsibilities included ensuring the delivery of
benefit plan changes, modifications to existing Benefit Programs, customizations to online pages;
implement changes to Eligibility and Event rules, identification of benefit eligible employees to provision
portal access, and development changes to enrollment materials. Met regularly with other project managers
within the program to plan, strategize, coordinate tasks and identify dependencies. Developed and
maintained technical and financial progress reports for the entire program; briefed project sponsors and the
Steering Committee on risks and other issues impacting the successful performance of each project
included in the program
Company PeopleSoft, Inc.
Duration August 1998 – June 2004
Position Senior Consultant
Background
TransOcean, Houston, TX
• Manufacturing Industry
• Managed the PeopleSoft Enterprise HCM 8.0 SP1 to 8.8 SP1 Upgrade as the Benefits Team
Lead. Identified opportunities for the customer to best utilize new functionality in PeopleSoft
Schehera C. Belcher – PMP
8.8 SP1 and demonstrated enhanced product usability with core functionality
BellSouth
• Communications Industry
• During the PeopleSoft Enterprise HCM 8.3 to 8.8 upgrade; held the role as the ePerformance
Integration Team Lead. Responsibilities included hosting conference room pilots,
demonstrating product functionality, documenting Fit/Gap analysis, and assisting with project
planning for the customer and partners. Schehera was instrumental in ensuring the use of
PeopleSoft’s Integration Toolkit, in favor of SQRs, to migrate data from 8.3 to 8.8
Genentech
• Biotechnology
• Led the PeopleSoft HCM 8.8 ePerformance Implementation as the Functional Lead.
Responsibilities included leading the customers and partners through Fit/Gap analysis,
integration and testing phases of the implementation. Project management duties included
planning, staffing and advising. Managed the design, construction, and testing of the
customized Multirater functionality within ePerformance
PeopleSoft HCM 8.8 Product Lead
• Various Industries
• As PeopleSoft’s Stock Plan Administration Product Lead (version 8.8), performed Fit/Gap
analysis, conversion requirements and integration strategies for several clients. Documented
system configuration solutions and integration strategies for various equity compensation
plans. Industries included banking, financial services, retail, and manufacturing
Seminole Community College
• Higher Education
• As the Benefits Lead for PeopleSoft HCM 8.3 Accelerated Solutions Implementation, a lab
implementation. Responsibilities include leading the customer through all phases of the
implementation for the Benefits Administration, Benefits Billing, COBRA, and FMLA modules.
Led the conversion effort by designing and executing SQL scripts during conversion and
testing for benchmarking Benefits Administration processing
Spherion, Inc.
• Staffing Services
• During the PeopleSoft HCM 8.3 Implementation, held conference room pilots with partners to
demonstrate benefits process solutions for a customer with a population of over 150,000
employees. She assisted the client in identifying gaps and provided customized solutions to
facilitate the management of complex Benefits Administration requirements
Bank of New York, Chase Manhattan Bank and The Associates
• Banking, Insurance and Financial Services
• Implemented PeopleSoft HCM 7.5 to 8.3 Upgrades for Insurance and Financial Industries. Led
the upgrade and testing effort for several HCM upgrade implementations. Responsibilities
included creating the test strategy, test plan, and testing approach for Benefits Administration
upgrade projects. Provided customized knowledge transfer and training while troubleshooting
Benefits, Payroll, and HCM upgrade related issues
Winn Dixie
• Retail Industry
• Led the benefits data conversion effort supporting 50,000 employees during the PeopleSoft
HCM 7.5 Conversion. Provided functional support during all phases of the conversion,
implementation and designed and executed SQRs to validate converted data
General Electric
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• Manufacturing Industry
• As Product Lead during the PeopleSoft HCM 8SP1 Implementation responsibilities included
managing the business process redesign for a Benefits Administration implementation;
demonstrating functionality, and hosting conference room pilot for eBenefits. She was
instrumental in obtaining customer signoff on redesign recommendations
National Basketball Association
• Entertainment
• Led the conversion effort to support national and international operations during PeopleSoft
HCM 8.0 Conversion. Managed go-live by engaging a deployment strategy to migrate data
from several decentralized instances into one production environment. Provided production
support and recommended business process changes
Verizon Wireless
• Communications Industry
• As Benefits Lead for the PeopleSoft HCM 8SP1 Conversion, employed a conversion strategy
utilizing delivered functionality to migrate employee data from four separate companies into
several benefit programs without the use of SQRs, impacting 35,000 employees. Led the
infrastructure prep for the Benefits Administration data conversion assisting DBAs in tuning,
table space allocations and monitoring processing speed for testing environments
State Farm
• Insurance
• Consulted PeopleSoft HCM 7.5 Implementation managing the development of the Benefits
Administration training database for 50 learning environments to instruct 750 end users
servicing 60,000 employees. Assisted with the management of technical and functional teams
to replicate employee records, develop SQRs and data validation
EMPLOYMENT HISTORY
Date Company Name Role
Feb 13 – Jun 14 HCL Axom, Inc. Solution Manager
Oct 12 – Feb 13 Ciber Corporation, Senior Project Manager, Oracle-PeopleSoft
Framingham, MA
Feb 12 – Sep 12 Symphony Corporation, PeopleSoft Financials Practice Director
Madison, WI
Oct 09 – Jan 12 Accenture, Atlanta, GA Systems Integration and Technology Manager,
Oracle-PeopleSoft
Jun 04 – Feb 09 Cox Enterprises, Inc., Atlanta, Senior Project Manager
GA
Aug 98 – Jun 04 PeopleSoft, Inc. Senior Consultant
1996 – 1998 First Data Corporation Stock Plan Administrator
1990 – 1992 Metropolitan Life Senior Equity Analyst (Information Systems)
Schehera C. Belcher – PMP
QUALIFICATIONS
Level Subject College / University
PMP Project Management Project Management Institute
Professional
Masters / MBA Master of Business Kennesaw State University
Administration, Finance –
Investment Analysis
BBA, Finance Bachelor of Business Eastern Michigan University
Administration, Finance
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