Customer Service Supply Chain

Timothy Anderson

<<*** Downer Avenue, Uniontown>, <PA> <15401>>

404-***-**** ***********@*****.***

GM / Director of Operations

Global Supply Chain / Logistics / Warehousing / Distribution / Sourcing /

Procurement / Multi-Site Cost & Inventory Control / Negotiations / MRP &

ERP / Performance Metrics / Budgets / Forecasting

Combined operations, logistics, systems and management know-how to

consistently reduce costs, increase productivity and improve customer

service for mid-sized distributor/manufacturer and Fortune 500

pharmaceutical company. Transformed warehouse and distribution operations

into robust profit centers by developing or reengineering systems,

processes and procedures. Can contribute immediately in any environment by:

o Managing operations to improve service levels and reduce costs

o Aligning personnel and processes to positively impact the bottom line

o Achieving buy-in from disparate groups, creating common vision and

consensus

o Building, training and leading high-performance teams that exceed

expectations

Strong decision maker, quick to act and create sense of urgency in others.

Innovative leader, turning ideas into action. Team-oriented manager valued

for collaborative style and commitment to maintaining highest standards of

operational excellence. BS, Business Administration, Marketing

Concentration, Frostburg State University.

Selected Accomplishments

Led and leveraged cost-saving initiatives into 64% ($9M) revenue increase.

Peter Skop revenue growth and profitability had become stagnant. Initiated

cost savings initiatives in areas of Supply Chain, Accounts Payable and

Receivables, new product and vendor selection, Distribution, etc. Yielded

significant savings and revenues.

Played key role in building new division, spurring $5M in annual revenues.

Peter Skop sought new market opportunities. Created logistical framework

through agreements with worldwide manufacturers, brokers, and freight

forwarders to sell high-end carbon fiber bicycles and accessories. Annual

revenue growth approached 30-40%.

Revamped distribution and inventory management process, saving $400K

annually. Peter Skop had three stocking warehouses. Saw opportunity to

consolidate all inventory into one facility. Negotiated more favorable

freight contracts. Reduced carrying costs while still maintaining superior

customer service.

Created foundation for Product Strategy Planning committee, mitigating risk

for top products. Mylan single-sourced many top products. Initiated in-

depth risk mitigation project, working closely with Global Sourcing group.

Identified those at risk for being periodically out of stock. Findings

served as integral component in committee.

Bolstered Global Operations management decision making capability. Mylan

Global Operations was undergoing major restructuring. Created and

maintained new meeting cadence and structure for all group initiatives. New

format filtered down from Head of Global Operations to all direct-reporting

functional leaders.

Sourced and negotiated vendor purchase discounts, saving $100K annually.

Upon improvement of Peter Skop cash flow, saw opportunity to use additional

cash to take advantage of then available vendor purchase discounts.

Negotiated further to gain purchase discounts that were previously not

available.

Career History

Director of Strategic Initiatives, Mylan, Inc., 2013-2014. Collaborated

with functional heads of Supply Chain, Strategic Manufacturing, Quality,

Operations Services, EH&S and Operational Excellence of global

pharmaceutical company to identify and drive strategic initiatives and

generate solutions through recurring meetings. Member of Product Strategy

Planning committee. Partner with Finance and HR to formulate and maintain

annual budgets for all functional areas. Member of Core Team creating and

maintaining product handbooks for top products

Director of Operations, Peter Skop Industries, Inc., 1993-2013. Full

oversight of all Operations functions including Supply Chain, Finance,

Distribution, Warehousing, Sourcing, Procurement, HR and IT for leading

manufacturer and distributor of industrial and commercial goods and

accessories. Managed $15M budget. Increased profit margins 8%-10% through

increased production efficiencies, improved brand awareness and effective

advertising. Created interim financial reports. Led design and

implementation of software and hardware upgrades to streamline and

improve operating efficiency. Provided significant input into the sale of

propane gas division. Previously held and promoted from positions as

Director of Distribution, Purchasing Manager and Purchasing Agent.

Personal: Competed in Duathlons & Triathlons, running and cycling.

College/professional football/baseball fan.

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