Customer Service Data Entry
Resume:
Jacqueline Thomas
Houston, Texas 77044
**********@*****.***
Skills
• Typing 60wpm, Speedwriting 80wpm, Microsoft Office Software, Ten-Key by Touch, Filing, Heavy Data
Entry, Machine Transcription, Flexi-Payables, JD Edwards, Heavy Customer Service Skills, Accounts Payable, Code
Invoices, and General Office Duties
• Build close working relationships with employee and ensured a high degree of customer service. Hardworking,
responsible, fast learner, capable of taking on new responsibilities, dedicated, team player, able to work with minimum
supervision, and excellent organizational skills.
Professional Experience
CAMDEN PROPERTY TRUST December 2000 to Present
Accounts Payable Representative
• Process invoices, check requests, petty cash, and expense reports for all the Corporate and all the Regional
Offices
• Void and reissue checks when needed and send in W-9 form for new vendors
• Responsible for training new employees and temps on invoice processing
• Verifies authenticity of vendor invoices and/or requests for payment. Verifies addresses and federal I.D.
numbers of vendors if available.
• Checks invoices for calculations of totals, discounts when applicable, satisfactory payment approvals, proper
coding, and previous payments.
• Complete data entry for accounts payable accurately and in a timely manner. Maintain vendor files.
• Maintains confidentiality of accounts payable information. Take phone calls and answers questions from
managers or vendors in regards to invoice payments.
• Assists in the collection, preparation and analysis of information for internal and external audits.
• Process monthly recurring’s for our Corporate and Regional Offices
• Process utilities for our North Carolina and Dallas Properties
• Responsible for validating and coding invoices, entering P 5’s when needed, and any other duties that may be
assigned by supervisor
• Verify w8/w9 information on IRS website by doing Tin Matching
• Setup or modify vendor maintenance information for all the vendors
• Setup new Ach or Credit Card payments for vendors
• Responsible for making sure all vendor information is correct in the system for 1099 purposes
• Responsible for researching all invoices that are 30 days or more past due
BURNETT TEMPORARY SERVICES September 2000 to December 2000
Temporary
• Work at Camden Property Trust as an Accounts Payable Representative
BANK ONE August 1998 to August 2000
Vendor Billing Clerk
• Review and process vendor invoices for accounts payable and process customer requests for copies of
appraisals and/or specific declined letters
• Maintain database of all real estate documents received for file library and monitor Retry Fax Queue in RCO
• Submit approved ODL to Deposit Operations and order supplies for the Credit Support department
BANK ONE December 1997 to August 1998
Data Entry Operator
• Processed and typed in loan applications that was received by mail or fax from the branch
• Typed in 70 applications a day and maintained a five percent or below error ratio
• Typed in rate and policy overrides in approach database, work in fax room and work in Credit Support
Department whenever needed
BURNETT TEMPORARY SERVICES April 1997 to December 1997
Temporary
• Worked at Bank One as a Data Entry Operator
MANPOWER TEMPORARY SERVICES November 1996 to April 1997
Temporary
• Worked at Texaco as a Data Entry Operator
NORTHEAST MEDICAL CLINIC May 1996 to October 1996
Secretary
• Pulled patients folders and wrote reasons for patients office visit.
• Verified Medicaid, Medicare, and medical insurance of patients, answer phones, set appointments, filed
patients folders, and sent blood work to lab
• Enter patients medical diagnosis in computer and assist doctor in procedures as deems necessary and help
with physical therapy
ALDINE ISD September 1992 to December 1995
Substitute Teacher
• Fulfilled vacancy of teacher and exercised classroom supervision and management
• Was on several long term substitute positions in which I was responsible for grading papers, averaging and
keeping up grades, parent conferences, and designing and implementing lessons plans
• Substituted mostly in special education classes (HRD, Asset, and Adaptive Behavior)
• Assisted in front office with secretary which included answering phones, typing, and checking students in and
out of school
Education
UNIVERSITY OF PHOENIX March 2010 to January 2011
Accounting
HOUSTON COMMUNITY COLLEGE August 2005 to May 2006
Basic Studies/Accounting
ITT TECHNICAL INSTITUTE September 1990 to August 1991
Secretarial Office Technology
Graduated with a 3.75 GPA
EAST CHAMBERS HIGH SCHOOL August 1986 to May 1990
Basic Studies
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