Customer Service Representative
Resume:
MICHELLE VICKERS
Las Vegas, NV 89117
PH: Home: 702-***-****, Cell: 787-9851
*****************@*****.***
OBJECTIVE
Accomplished Customer Service Representative and Administrator with over twenty years of
experience in office operations within various customer service industries which includes an excellent
track record of being productive and organized, also being able to take initiative and following
through with projects assigned to me.
PROFESSIONAL EXPERIENCE
UNEMPLOYED 8/2014
ULTIMATE STAFFING-THE QUAD-TEMP 5/2014-7/2014
• Prepping Human Resource documents to be scanned into the Casino’s database
UNEMPLOYED 3/2014-5/2014
POWER SERVICES TEMPORARY AGENCY 2011-2014
Full Time Office Assistant for Clark County Justice Court
• Prepped court house civil, criminal and juvenile documents for scanning for the going green project
• Operated Kodak DS3520 scanner and Cannon Image Formula DR-6050c for scanning
• Scanned documents into court house programs Odyssey, Imaging professional, and Kodak Imaging
POWER SERVICES TEMPORARY AGENCY 2010-2011
Full Time Traffic Court Compliance Representative for Clark County Justice Court
• Quality control warrants by verifying information and making sure information is correct before
warrant is issued
• Recall warrants that were issued after payment is made to the collection company NCO
• Skip tracing people that have tickets and warrants so we can contact them for payment
CLARK COUNTY JUSTICE COURT 2010-2010
Part Time Program Assistant
• Prepared court house civil and probate documents for bar-coding and scanning
• Operated Zebra barcode machine model TLP 2844-Z to barcode documents
MICHELLE VICKERS 2
• Operated Kodak DS3520 scanner and Cannon Image Formula DR-6050c for scanning
• Scanned documents into court house programs Odyssey and Imaging professional
APPLE ONE TEMPORARY AGENCY 2010-2010
Mail Room Assistant
• Opened and sorted mail to be scanned
EQUIFAX MORTGAGE SERVICES 2009-2010
Credit Reporting Agency
Customer Service Representative/Receptionist
• Provided customer service to Internal and External Clients
• Answered a multi phone system
• Transmitted data to our office program Capi2
• Oversaw Office and office equipment maintenance
• Distribute the incoming mail
LANDAMERICA 2003-2009
Credit Reporting Agency
Customer Service Representative
• Provided customer service to Internal and External Clients
• Answered a multi phone system
• Transmitted data to our office program Capi2
Title Escrow Officer/Customer Service Representative
• Cleared title for mortgage company
• Setup appointment for signing with notary
• Provide documents to the notary
Data Entry Clerk/ Filing Clerk/ Receptionist
• Answered multi phone system
• Data Entry clients information into the data base
• Filed paperwork
• Faxed Documents to clients
• Distribute incoming mail
MICHELLE VICKERS 3
EDUCATION / TRAINING
Certification in Medical Billing and Coding 06/2013 (CCA)
Associate of Science Degree in Medical Billing and Coding-Graduation 02/2012
Colorado Technical University, Colorado Springs, CO
Diploma, February 1988, Automated Accounting
Arizona Institute of Business and Technology, Mesa, AZ
References, Certification and Diploma furnished upon request
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