Customer Service Sales
Resume:
Ross Goldstein
***-** **** ****** ■ Little Neck, NY 11362
****.***********@*****.***
EDUCATION: The City University of New York – Queens College, Flushing, NY
Bachelor of Arts in Accounting Information Systems (Completing August 2014)
Minor in Economics
Nassau Community College, Garden City, NY
Associates of Arts in Liberal Arts
ELIGBLE FOR CPA EXAM INATION
PROFESSIONAL
ORGANIZATIONS: American Latino Professional
WORK EXPERIENCE:
1) Orkal Industries/Aerospace - Carle Place, NY June 2012-Present
Sales Associate/Project Manager
• Monitor accounts payable/receivable daily
• Assist in internal audits to ensure ISO 9000 compliance
• Review sales order/purchase orders to assure accuracy and completeness.
• Forecast sales and fulfilled customers’ requests for needed goods.
• Examine shipping documents to assure accuracy before freight leaves to forwarder.
• Expedite and update changes to customer orders
• Provide excellent customer service for clients domestically and internationally.
• Attended networking event in Ohio.
• Register the company’s subdivision to allow contracting to U.S Military.
• Produced over $60,000 in gross sales in first year of contracting to United States Military.
• Inspect incoming goods to ensure manufacturer provided correct documents and specifications
• Compare product costing products before placing bid to customer
2) Congressman Edolphus Towns - District 10, Brooklyn, NY September 2010 – April 2012
Intern
• Support Congressman representing Brownsville, Bedford Stuyvesant, and East New York
• Review and update new and existing constituent cases
• Act as a liaison between the special assistant and community members
• Gained knowledge of immigration laws and section 8 housing
• Assess constituents needs and conduct intake assessment
• Ensure proper documentation of new cases and ensure confidentiality
• Write case documentation which is utilized in housing and immigration cases
• Attend community events/meetings/fundraisers and interact with public
• Market upcoming events and create advertisements
• Schedule appointments for constituents that need clarification on resources
3) Dr. Lauren Boglioli, MD, Great Neck, NY November 2008 – October 2009
Administrative Assistant
• Greeted patients at a fast-paced Cardiologists office
• Verified patients insurance eligibility and followed up on discrepancies
• Tracked co-pays up to $500 cash daily
• Managed overall waiting room and observed waiting times
• Engaged patients in conversation and established rapport
• Maintained a high level of client confidentiality
SKILLS: Proficient in Microsoft Word and Excel. Experience using Microsoft PowerPoint.
Contact this candidate