Sales Management

ALVIN STEWARD III

**** ******* **, ****** *******, GA 30127 + HOME: (770) 627-

**** + MOBILE: 703-***-**** + *************@*****.***

Accomplished Leader in Education Operations Management,

Sales, and Relationship Building

Enterprising leader with expertise managing people, processes and

technology. Analyzes university and learning/development operations and

seizes opportunities to enhance operations and improve customer

relationships and customer experience. A results-oriented problem solver

who implements strategic long-term solutions, creating enduring value and

profitability.

EDUCATION

Executive Leadership Certificate Cornell Universit, Ithaca, New York,

2008

Doctor of Management Leadership (Focus on Epistemology), University

of Phoenix, Phoenix, AZ, 2005

Master of Arts in Organizational Management, University of Phoenix,

Sacramento, California, 1998

Bachelor of Science in Business Administration, Columbia College,

Columbia, Missouri, 1995

summary of qualifications

. Twenty-five plus years of successful leadership and management of up to

500 employees and $300M+ operations.

. Demonstrated comprehensive leadership experience in business operations,

sales, relationship building, strategic planning, implementation and

integration activities for large and complex enterprises.

. Operations expert successful at bringing together people, departments,

and processes ("One Team" Methodology).

. Expert in turnaround management, client relationship management, risk

management, program/project management, capture management, sales and

vendor management.

. Successful experience in managing global teams operating in more than 30

countries.

. Proven effective and successful experience with mergers and acquisitions.

Key qualifications include:

Executive Leadership Systematic Strategic Thinker

Multidisciplinary Operations

Policy Analysis & Development Forecasting, Budgeting & Cost

Controls

Quality and Productivity Improvement Coalition-Building &

(Sales) Relationship Management

Strategic Planning, Market Analysis, Disciplined Change Agent

& Expansion

Governance, Operational Efficiency Training & Development (line and

leader)

Program and Project Management Adjunct Graduate Level Faculty

Team and Relationship Building 22+Years Military Service (US

Army Retired)

Professional Experience

Vice President, Employer Solutions 2012 - April 2014

UniversityNow, Inc., San Francisco, California

UniversityNow is an education start up helping to ensure a high quality

post-secondary education is available to people everywhere. It operates two

of the first competency-based, self-paced accredited universities in the

country. As Vice President, I led a national team of professionals

primarily responsible for revenue and relationships.

. Overall responsibility included strategy, vision, design, execution,

and operations of the client relationship business.

. Jointly managed with the CEO and other business leaders a $25M budget

(start up budget).

. Developed and implemented the strategic framework for improving the

effectiveness and efficiency of operations.

. Provided strategic direction in the areas of performance analysis,

organizational effectiveness, and administration

. Responsible for attaining specific performance targets.

. Design the operational process both internal and external.

. Developed strategic partnerships, created, negotiated and managed

contracts.

ALVIN STEWARD III

Page Two

Associate Vice President, Government Workforce Solutions

2009 - 2011

Apollo Group (University of Phoenix), Phoenix, Arizona

Responsible for the effective, efficient, and economical operation of

sales and relationships. Provided expert executive-level technical and

functional expertise in management and strategy development.

Established the strategic planning process for Government Workforce

Solutions. Directs and oversees Federal client relationships.

. Managed a team of five (5) and a virtual team of over 400 FTE's

across the United States.

. Directly responsible for over $10M in new revenue in six months.

. Trusted Advisor on Federal laws and legislative mandates.

. Identified and qualified potential academic, business and service

opportunities.

. Directed business negotiation, evaluated and responded to requests

for proposals.

. Implemented ongoing efficiencies (continiuous improvement) to

strategically support mission, vision and goals.

. Engaged decision makers including Executives, Learning and

Development, Operations, and Sales.

Senior Vice President / Chief Strategist (One Year Contract for Start

Up) 2008 - 2009

Leadership Consulting Group, LLC, Ashburn, Virginia

Responsible for the initial strategy, vision, design and execution of the

transformational leadership model. Overall responsibility and

accountability for the development, release, and maintenance of knowledge

systems, applications, and services for all business functions. Led the

consulting team, providing executive leadership, guidance and direction in

support of both corporate and Federal government clients.

. Stood up and focused on service delivery, including consulting,

training, education and technology services.

. Coordinated, reviewed, and directed studies and policy analyses of

major concern to stakeholders.

. Performed executive and leadership coaching; advised senior leaders on

enterprise transformation activities.

. Responsible for programs and deliverables concerning human and

organizational performance strategies.

Regional Account Executive (VP Level Position)

2006 - 2008

Computer Sciences Corporation (CSC), Falls Church, Virginia

Coordinated a national strategy, including planning and sustainability

activities, and development of performance standards. Responsible for

financial and operational performance, including business and employee

development, employee care, client satisfaction and service delivery at the

regional level.

. Business portfolio included 16 Fortune 1000 companies, revenues of

approximately $300 million annually.

. Managed seven (7) direct reports, total team of over 500 employees

(included matrixed and virtual employees).

. Identified major continuous improvement; managed design, delivery and

implementation activities.

. Led all new business opportunities, developed and executed business

plans and enabled the proactive leverage of partnerships, thought

leadership and innovation.

Regional Director, Northeast Region

1994 - 2006

Siemens Business Services, Norwalk, Connecticut

Overall responsibility for the entire regions management and profitability

(IT and associated services). Provided leadership direction to ensure the

operational policies and programs of all components. Directly

supported the broad mission, integrated, coordinated, documented, and

trained all levels of management. Ensured the achievement of performance

targets. Strategically advised leadership on new, emerging and changing

training requirements and its impact on the business.

. Regional responsibility for P&L activities of 14 Northeast businesses

totaling $150M plus.

. Direct leadership of 5 directors, 6 managers 175+ engineers.

. Oversaw full operations, including desk side service, network

services, data center services, security, consulting services, and

sales.

. Senior member of the regional governance board (internal and

external).

MILITARY SERVICE - US Army (Retired)

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