Sales Associate
Resume:
*** *. *** ****** [215-***-****]
Conshohocken, PA gmail.com
***** ****://www.linkedin
.com/in/kautenrieth
Kristen Autenrieth
Sales Skills Dedicated sales professional with outstanding directorial and social skills,
professionalism, negotiation, tactfulness and best practices to generate and
maintain a positive company image. Looking to bring hard work and
Summary dedication to a high growth technology company.
8 years experience in progressively more challenging roles.
Expert level skills in customer retention, account management, and customer
service procedures.
Top-Performer with track record of consistently meeting or exceeding sales
goals and customer expectations.
Exceptional communication and rapport building skills.
Superior organizational, CRM management (Salesforce.com) and administrative
skills.
Selected Shunra Software
Accomplishme 2014
nts Achieved 114% of $1M quota (in Q1).
2013
Achieved 100% of $5.1M quota.
2012
Achieved 107% of $5.3M quota.
Effectively implemented product pricing changes to increase revenue by
$1.4M.
2011
Achieved 113% of $4.8M quota.
Facilitated new invoicing system to reduce MES expiration.
2010
Achieved 127% of $3.4M quota.
Successfully helped to execute Shunra maintenance & support department into
Salesforce.com CRM
Pulte Homes:
Achieved 100% of total annual quota.
Sold Pulte Mortgage to 100% of buyers, exceeding goal of 70%.
Other
Completed Solution Selling training course in 2011.
Completed monthly trainings with VP of Product Development for ongoing
Shunra product training.
Received Real Estate License in July 2008.
April 2010 - March 2014 Shunra Software
Philadelphia, PA
Director of MES
Successfully managed worldwide sales for Maintenance, Enhancement and
Support (MES) at Shunra.
Worked primarily with Fortune 100 companies across all industries.
Organized and attended Shunra customer meetings, developed agendas and
generated value propositions for each customer.
Facilitated WebEx meetings with engineering and sales teams.
Consistent contact with customers to build and maintain relationships for
renewals.
Prospecting and cold calling required to reactivate customers within the
"Closed Lost" group.
Worked closely with the technical support team, to support customer requests
pertaining to MES.
Designed and updated all MES templates and documentation sent to customers.
Extremely knowledgeable in forecast/CRM management, navigating through
Salesforce.com and working in Excel.
October 2008-November 2009 Pulte Homes Trevose, PA
Sales Associate
Promoted from Sales Assistant to Sales Associate after only 6 months of on
the job training.
Managed and maintained all sales aspect of my community; staging the model
home, organizing documents and ensuring the neighborhood was welcoming for
current and future homeowners.
Required expert knowledge of qualifying a potential home buyer for mortgage
approval.
August 2007-October 2008 Toll Brothers Inc./TBI Mortgage
Horsham, PA
Mortgage Loan Specialist
Worked directly with Toll Brothers customers to meet their home financing
needs.
Worked directly with 2 -3 other loan specialists in a team atmosphere,
updating and modifying current loans based on the changing market.
Responsible for regaining applications from the "winback list" (clients who
have not applied with TBI in the given time period per their contract.).
Responsible for all "administrative" duties associated with my loans, as
well as, entering new loans into the system and registering packages for
underwriting review.
December 2006-August 2007 Home Finance of America Plymouth
Meeting, PA
Loan Officer
Worked with clients nationwide, building rapport throughout the process of
obtaining a home mortgage.
Educated clients on the processes and procedures of financing or refinancing
a home.
Closed more loans in first month than any other loan officer in my training
class.
Completed the Essentials of Mortgage Education for both Florida and Maryland
within two months of hire date.
2000-2004 Shippensburg University Shippensburg, PA
Bachelor's Degree in Psychology
Dean's List.
Professional
Experience
Education
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