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Sales Customer Service

Location:
United States
Salary:
150000
Posted:
August 05, 2014

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Resume:

EDWARD DUBE

** ***** ****, *******, **. *****

203-***-**** ? ******@*********.***

SALES MANAGEMENT EXECUTIVE

Accomplished Sales Management Executive, with extensive senior-level

experience in all aspects of account management, contract negotiation,

business development, relationship development and revenue generation.

Consult effectively with client management to effectively prioritize

activities and achieve defined objectives, with the ability to translate

client requirements into sales solutions. Proven success creating and

accelerating revenue/sales growth, cultivating and developing new business,

and obtaining optimal levels of profitability in highly competitive market

segments. Relationship builder and able negotiator, successfully presenting

and selling strategic sales plans and programs to executive-level decision

makers.

Sales Management ? Sales Channel Development ? Contract Negotiation ?

Innovated Solutions ? Client Relations ? Market Expansion ? Employee

Development ? Strategic Planning ? Market Share ? New Business Development

? Business Analysis ? Market Penetration ? Team Building ? Disciplined ?

Training Development ? Customer Service Management ? Strategic Relationship

Development ? Diligent ? Competitive Edge

CAREER HISTORY

SPORTWATER BEVERAGE, LLC, Stamford, CT ? 04/2013 - Present

A manufacturer of sports beverages.

Director of Sales

Generated sales of company products by establishing and developing

relationships with distributors and large chain stores throughout North

America. Met with client representatives, delivered product / sales

presentations, negotiated contracts, and secured deals. Hired outside sales

people support sales growth. Created marketing plan, designed product

label, created brand recognition, and set up events. Assisted in creation

of company's website, created social media campaign, and assisted in

creation of sales CRM.

Accomplishments:

. Succeeded in securing contracts with major chain stores and

distributors, including Kroger, Giant Food, Shop Rite, Dave Market, Stew

Leonard's and IGA markets.

. Grew account base from zero to thousands of active accounts. Currently

seeing growth of over 500K units sold since June 2013 surpassing all

expectations and company goals.

UNILOCK, Brewster, NY ? 12/2010 - 03/2013

A company specializing in products related to landscape design.

Regional Sales Manager

Defined strategic direction of Unilock Paving Stones in competitive market

place. Held decision making authority for North and Mid Atlantic

Territories, with total budget of $14M and managing 15 direct reports.

Maintained accountability for P&L, operations, internal and external

customer relationship management, capital investment, new product

development, HR, finance, sales and marketing functions. Prepared,

implemented, and ensured attainment of annual sales plan and expense

budget. Developed direct reports, assessed performance, resolved personnel

issues, hired and built strong sales team environment.

Accomplishments:

. Grew revenues by 23% and drove EBITDA from $11M to $14M over two year

period.

. Established exclusive relationships with major concrete companies,

which led to $3M increase in revenue.

. Launched first East Coast bilingual contractor training seminars that

increased customer base by 38%.

. Developed selling technique to selling paving stones, which increased

out close ratio by 20%.

EDWARD DUBE

? Page 2 ? ******@*********.***

STAR GAS Stamford CT ? 06/2006 - 11/2010

A provider range of home services to customers, including heating oil,

propane, air conditioning, plumbing, chimney and home security. The largest

residential home heating oil provider in the U.S. with over 200,000

customers.

Director of Sales

Led re-direction of sales department company-wide, with responsibility for

strengthening product position and market share, client relations,

attracting new customers and expanding market opportunities. Spearheaded

roll-out of multi-media advertising, and strategic promotions initiatives,

new website development, sales training, relationship building and expense

budgeting. Held responsibility for EBITDA of Sales Department ($80M), in

addition to all aspects of day

to day business from both marketing and operation administration

perspectives for entire North zone with budget more than $80M. Managed 11

direct reports and over 75 sales representatives. Handled general

administrative management, including executive correspondence, accounting,

P&L analysis, production goal setting, annual review processing and long /

short term strategic planning.

Accomplishments:

. Improved sales representative performance by developing and

implementing training programs, and increasing levels of customer

service support.

DIRECTV CORPORATION, New York, NY ? 04/1998 - 04/2006

An industry leading direct broadcast satellite service provider and

broadcaster.

Regional Manager - Commercial

Planned, established and managed hundreds of Commercial DIRECTV dealers and

agents. Managed all aspects of account management and daily business from

both marketing and operation administration perspectives, including

management of 135 dealers in 13 states. Delivered training, negotiation,

contracting, and advice on procurement of equipment, supplies and master

provider services. Led development and roll-out of multi-media advertising

and strategic promotions initiatives. Spearheaded all major decision-making

initiatives, in addition to negotiation of sales packaging and programming.

Accomplishments:

. Negotiated a large contract with a NHL team that resulted in a win for

DirecTV to recover lost revenue of $190K.

EDUCATION / PROFESSIONAL DEVELOPMENT

Bachelor of Science Degree in Marketing - North Carolina Wesleyan College

Professional Development

AMA Managers Class, 2012

ICPI Certified, 2012

The Winslow Reports, 2012

David Yoho Inside Sales Training, 2010

Dale Carnegie Leadership Class, 2010

Fred Pryor Sales Management and Excel Level 2 Training, 2009



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