Customer Service High School

Anthony J. Owusu

***** ** **** ***** ( Miramar, FL 33027 ( 786-***-**** (

************@*****.***

Objective Profile

To obtain a management position that requires a manager trainee program,

excellent interpersonal, organizational, listening, and supervisory skills.

Improving my sales/marketing, operations, customer service, and human

resource experience.

Assist in the development and productivity of a growing company, and to

mentor my employees and employers.

Education

Florida Memorial University - Miami Gardens, Florida

Bachelor of Science in Business Administration May 2011

Miramar High School - Miramar, Florida

High School Diploma, June 2006

Experience

Professional Experience

Stein Mart-Service Associate, 2014-Present

Cashier- Handling debit cards, checks, and cash, greeting customers,

closing cash registers, bagging clothes, uploading trucks, and pricing

Professional Experience

Macy's Department Store -Support team (Receiving), 10/2011 - 07/2014

. Unload and inspect new merchandise upon arrival

. Assist with store display and department set-up

. Provide merchandise pricing information and recorded inventory

. Customer Service and help supervise new employees

Professional Experience

Career Development- Office Assistant, 2009-2010

Florida Memorial University/Black Executive Exchange Program (B.E.E.P.)

Supervised participating Florida Memorial University business students and

mentored them

Managed and distributed important/time-sensitive/confidential documents,

kept records

Assigned classrooms and locations of program workshops and events,

collected fees and checks

Professional Experience

Florida Memorial University (Office Assistant), 2006-2007

Demonstrated exemplary organizational skills, helped develop students with

job decision making

Operated switchboard and handled interpersonal communications

Composed documents, PowerPoint presentations, and data analysis using

Microsoft Word Office software

Effective navigation of world-wide web resources

Student's/customers service, transactions with cash or checks and collected

fees/payments

Professional Experience

Pollo Tropical (Cashier), 2005-2006

. Took customer's orders and handled cash or credit cards

. Great Customer's service, work in fast-paced environment, and help

trained new employees.

. Prep Food and fixed food

. Dishwasher and dining room attendant

Activities

Saints on the Move - Member - 2009-2011

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