Customer Service Representative
Resume:
Priscilla Bunch
Austell GA 30106
*****.*****@***.***
Objective: Seeking a position in the Administration/Customer Service field that will allow me to
utilize my skills while providing a great opportunity of growth and advancement
Employment
07/2013-04/2014
Powder Spring Nursing and Rehab
Powder Spring GA
Receptionist
Duties:
Aswer all incoming/direct calls, take messages, greet and director visitors and family members
Administer resident funds to residents, update cash box twice daily
Faxing, filing, scanning, assist in human resources, issue and process employment applications,
process/distribute mail to resident and staff
Excellent communications skills oral and written
03/2011-04/2013
Cobb County School District
Marietta GA
Sub Food Service Assistant
Duties:
Work in various schools, preparing and serve food to students and staff, clean up work area,
clean down counter, sweep, mop, wash dishes
Excellent communications skills
11/2009-04/2010
Georgia Community Support and Solutions
Atlanta GA
Audited
Duties:
Answer telephone calls, take messages, transfer calls, audit clients folders to be updated in the
computer
Train and supervise new employees on auditing, filing, faxing
Excellent communications skills oral and written
11/2006-10/2008
Santa Monica Police Department (public safety)
Santa Monica CA
Data Entry
Duties:
Work in crime analysis department, doing all data entry, I input crime reports into the computer
system, answer telephone, transfer calls, take messages
Assist in the police record room pull tickets for court, assist police officers with questions and
answer regarding tickets
Excellent communications skills oral and written
09/2003-07/2006
Federal Emergency Management Agency (FEMA)
Pasadena CA
Customer Service Representative
Duties:
Work in call center assist victims of hurricanes, telephone interviews to register applicants for
disaster
Help-line assist in clearing and resolving any issues that the applicants may have, faxing, filing
Excellent communications skills oral and written
09/1996-06/2003
Beverly Hills School District
Beverly Hills CA
Senior Secretary
Duties:
Answer heavy telephone calls, take messages, transfer calls, process payroll, invoices, purchase
orders, open and distribute mail
Order and maintain office supplies, data entry, bookkeeping, account receivable, billing, faxing,
filing, xeroxing
Type memos/correspondence, dispatching using the two-way radio, assist with switchboard
console, supervise and manage the office
Delegate maintenance staff on assignment within the district, Excellent communications skills oral
and written and all of clerical duties as needed
Education:
Fremont High School - 1971-1974 - Diploma
Ashford University online - 2009-2010 Business Administration
Contact this candidate