Customer Service Sales
Resume:
Cassandra Washington
***** *. **** ***** #*** Houston Texas 77099
********@*****.***
Summary
Medical Administrative Assistant with 11 years of business office experience. Looking for the opportunity to
apply my past and present skills in a company where there opportunity for growth within.
Education
Everest Institute Davenport Business College Cloyd’s Beauty College
Houston, Texas Grand Rapids, MI Monroe, LA
Medical Billing & Coding Administrative Specialist Cosmetology
Summary of Qualification
• •
Microsoft Office Skills Excellent organizational skills
• •
Type 42 WPM Skills Great leadership abilities
• •
Computer Billing Systems Excellent customer service skills
• •
Bill Collection Strategies Medical Terminology & Human Anatomy
• •
Manual and Electronic Claims Electronic Data Exchange
• •
Managed Care and HMOs Medicare & Medicaid Claims Processing
• •
Workers’ Compensation Issues Hospital Billing
• •
Diagnosis and Procedure Coding Medical Insurance Plans
Work Experience
Colonial Oaks Assisted Living and Memory Care
Resident Care Assistant Houston, Texas 9/13- Present
Provides personal care and service
Assisting residents with activities of daily living
to include bathing, dressing, grooming, turning
and positioning
Transferring and getting residents to and from activities
and meals according to their individual care plan
Servicing meals to residents in the dining room or their apartment
Recording and reporting changes in residents eating habits to Supervisor
Urgent Doc/ Urgent Care Clinic Houston, Texas 1/13-5/13
Medical Receptionist
Assist with patient information, check in/ out
Medical Insurance Verification
Greet and directs all patients and visitors
Answer incoming phone calls
Collects payments and reconciles daily cash reports
Scheduled appointments in computerized scheduler
Explained doctor’s orders and prescriptions
Trained employees
Metroplex Chiropractic Clinic, LLC Houston, Texas 05/12- 12/12
Medical Biller and Coder (Externship – 200 hours)
Maintained patient data, verified insurance coverage.
Data entry of all providers, patients, and billing information into patient account system
Scheduled Appointments
Physical therapy procedures and massages
Follow-up on status of claims
Administrative activities
Print and mailed out claims
Tel-Tec Security Systems, Inc. Bakersfield, CA 10/06 – 1/11
Sales Assistant/ PBX Operator
Assisted in areas of administrative work including data entry, receptionist duties
File organization and research and development.
Typed proposals and various documents for sales and management team.
Scheduled and confirmed appointments for sales team.
Ability to deal effectively with the customers
Reference Available upon Request
Contact this candidate