Data Entry Years Experience
Resume:
Virginia Best
Candor, New York ******@*****.***
Profile
Over 10 years experience in the Case Management Industry with career progression from Social
Welfare Examiner to Housing Coordinator. Proven accomplishments in service delivery, program
eligibility, policy development and problem resolution. Recipient of Housing Choice Voucher
Specialist awards
Strengths include:
Interview skills Cost Control and Reduction
Microsoft Office Organization
Customer complaints resolution Data Entry
Time Management Rent Calculations
Employment Background
Binghamton Housing Authority ~ Binghamton, New York (2010-2013)
Section 8 Housing Coordinator
Investigated and performed background checks of housing choice voucher applicants.
Recommended approval or rejection of applications for tenancy.
Conducted annual verification of tenant's income for continued occupancy.
Conducted investigations by home visits and/or interviews with applicants and tenants.
Conducted annual and interim reviews of resident’s family income and household
composition to determine continued eligibility.
Ithaca Housing Authority –Ithaca, New York (2007-2008)
Tenant Relations Assistant
Responsible for implementing the complete admissions and leasing cycle under the
Authority's Section 8 Voucher program.
Prepared application packets and accepted applications for the Section 8 program. Assisted
applicants in filling out applications.
Reviewed applications and determined bedroom size needed. Determined whether applicants
met eligibility requirements.
Wrote up leases and contracts, obtained client and owner signatures, documented and
compiled file, and submitted for case screening.
Requested inspections of dwelling units, prepared inspection forms and completed
inspections.
Tioga County Department of Social Services- Owego, New York (1998-2001)
Social Welfare Examiner
Conducted confidential interviews and counseling of clients for a variety of services.
Responsible for determination of financial eligibility, budgeting and maintenance.
Managed an average caseload of 120 clients maintaining ongoing contact with
governmental agencies, law enforcement officials, and legal personnel.
Screened clients for drug and alcohol abuse
Monitored for physical and mental abuse and aid with crisis intervention.
Data input for case information and client payments.
Produced client progress reports in conjunction with employers.
Education
American Public University Charlestown West Virginia: Certificate of Graduate Studies
in American History
SUNY Cortland Cortland, New York: Bachelor’s degree in Criminology/Sociology
Professional Memberships
Section 8 Voucher Specialist Nan McKay Associates ~ since 2007
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