Manager Staff
Resume:
ROSE A. HOLLAND
Sicklerville, New Jersey 08081
********@*****.***
OBJECTIVE: Dedicated worker with over thirty years of mortgage and housing
experience. Excellent management, written communication skills.
EDUCATION: Stone School of Business - New Haven, CT - Associate
Certification for Affordable and Conventional Housing
Certification Accredited Residential Manager (ARM) - IREM
EXPERIENCE:
AIMCO
8/11 - 2/14
Property Manager
All aspects of the property's operation including Conventional, High-End Apartments,
Tax Credit. . Revenue, expense management, profit and other financial goals while
consistently providing residents, vendors and employees with the highest quality of
service and support.
Effectively manage staff which includes hiring, training, delegating, evaluating, coaching
and terminating.
Manages rent collections, late notices, posting rents, serving 5 Day Pay or Quits and
serving eviction notices.
Manages tenant delinquency.
Conduct weekly inspection of property and prepare a summary report of the property
activity, conditions observed, and traffic.
Prepares monthly financial accounting, reporting, and explanation of variances.
Treats all tenants with the highest level of concern and care, and trains property
employees to do the same.
Addresses and resolves any emergencies that may arise.
Executes promotional and markdown activity on a timely basis and according to
Company guidelines and directives.
Help show apartments and process applications for prospective residents. Approves
invoices for payments.
Walk the property regularly and inspects for cleanliness and curb appeal.
Oversee on-site capital improvements. Helps prepare aggressive goals and plans with
Corporate management.
Quickly and fully implements directives from Company staff and corporate
headquarters.
Ensures compliance with the LIHTC's federal, state, local regulations Ensures
compliance with all Local, State and Federal employment laws, including wage and
hour, breaks, human rights and equal employment opportunities
Others duties may be assigned as needed
ST. JOSEPH CARPENTER SOCIETY 07/09 - 8/11
Property Manager
All aspects of the property's operation including revenue, expense management, profit
and other financial goals while consistently providing residents, vendors and employees
with the highest quality of service and support.
Effectively manage staff which includes hiring, training, delegating, evaluating, coaching
and terminating.
Manages rent collections, late notices, posting rents, serving 5 Day Pay or Quits and
serving eviction notices.
Manages tenant delinquency.
Conduct weekly inspection of property and prepare a summary report of the property
activity, conditions observed, and traffic.
Prepares monthly financial accounting, reporting, and explanation of variances. Treats
all tenants with the highest level of concern and care, and trains property employees to
do the same.
Addresses and resolves any emergencies that may arise.
Executes promotional and markdown activity on a timely basis and according to
Company guidelines and directives.
Help show apartments and process applications for prospective residents. Approves
invoices for payments.
Walk the property regularly and inspects for cleanliness and curb appeal.
Oversee on-site capital improvements. Helps prepare aggressive goals and plans with
Corporate management.
Quickly and fully implements directives from Company staff and corporate headquarters
Ensures compliance with the LIHTC's federal, state, local regulations Ensures
compliance with all Local, State and Federal employment laws, including wage and
hour, breaks, human rights and equal employment opportunities
Others duties may be assigned as needed.
ATLANTIC CITY HOUSING AUTHORITY 1/07 - 6/09
Housing Manager
All aspects of the property's operation including revenue, expense management, profit
and other financial goals while consistently providing residents, vendors and employees
with the highest quality of service and support.
Effectively manage staff which includes hiring, training, delegating, evaluating, coaching
and terminating.
Manages rent collections, late notices, posting rents, serving 5 Day Pay or Quits and
serving eviction notices Manages tenant delinquency.
Conduct weekly inspection of property and prepare a summary report of the property
activity, conditions observed, and traffic.
Prepares monthly financial accounting, reporting, and explanation of variances. Treats
all tenants with the highest level of concern and care, and trains property employees to
do the same.
Addresses and resolves any emergencies that may arise.
Executes promotional and markdown activity on a timely basis and acc ording to
Company guidelines and directives.
Help show apartments and process applications for prospective residents. Approves
invoices for payments.
Walk the property regularly and inspects for cleanliness and curb appeal.
Oversee on-site capital improvements.
Helps prepare aggressive goals and plans with Corporate management.
Quickly and fully implements directives from Company staff and corporate
headquarters.
Ensures compliance with the LIHTC's federal, state, local regulations.
Ensures compliance with all Local, State and Federal employment laws, including wage
and hour, breaks, human rights and equal employment opportunities
Others duties may be assigned as needed.
MARCOLE MORTGAGE 6/98 - 12/06
Branch Manager
Underwrite and accept applications for home ownership. Process and conduct
settlements with applicants and title companies. Handle all procedures and
troubleshooting problems in the office. Process end of the month reports. Conduct
homebuyers workshops.
SUNSET MORTGAGE 4/86 - 5/98
Branch Manager
Underwrite and accept applications for home ownership. Process and conduct
settlements with applicants and title companies. Handle all proce dures and
troubleshooting problems in the office. Process end of the month reports. Conduct
homebuyers workshops.
COMMERCE BANK 4/79 - 3/86
Mortgage Manager
Accept and process all applications for low to moderate income applicants in
Philadelphia and New Jersey. Started Commerce Bank's First Step Program. Conduct
all Homebuyers workshops and conventions. Became Employee of the Year.
References: Upon request
Contact this candidate