Marketing Engineer

NISHIT PATEL

Permanent Address: *, Chheda Mahal, Opp:-S.M.P.R. School, V.P.Road, Mulund

(w), Mumbai-80.

Cell: 750-***-**** Email ID:

*****************@*****.***

To lead the marketing communications function of a fast growing

business with strong value systems and leadership.

. Possess excellent communication and collaboration skills to lead and

work in sync with diverse groups effectively

. Quick learner, work well under pressure and communicate ideas clearly

and effectively

. Dedicated and highly ambitious

. Able to strike a balance between personal goals as well as the

organizational goals and achieve both

. Excellent decision making skills with a positive approach

. Effective Team Player

. Penchant for Knowledge

. Positive Attitude and logical thinking

. Customer Relations Management

. Proactive and Industrious

. Business Enhancement

. A Good Listener

. Completed Course in Advance Diploma in Digital Marketing at

Softpro,Mumbai

. Completed training in Cisco Certified Network Associate at RST Forum,

Mumbai

. Training Profile: Training was provided to give thorough knowledge in

NETWORKING and

Principles

Organization: One97 Communication Ltd

Period: - December 2011-Januray 2014

1. Sr. Business Operation (Operations-Vodafone West Zone)

Products Handled: CRBT, SMS (Bulk SMS), OBD and IBD based products

Job Responsibilities:

V Set daily targets of the team.

V Track daily Revenue across Operators.

V Help the Team in daily planning to achieve targets.

V Prepare MIS on Daily basis.

V Handle Escalations from the client.

V Troubleshoot the Servers at the software as well as Hardware Level.

V Training New Recruits in the Business.

V To ensure smooth running of OBD on Daily Basis.

V Preparing MIS and timely delivery of the same to the client.

V Analyzing and Managing Subscription/Browsing Services on OBD and IBD

platform.

V Supplementary acquisitions and improving conversions with effective

base management and better improvisation of product resource (scripts

and prompts).

V Understanding and coordinating client's needs / enhancements.

V Troubleshooting the Servers at the First Level.

V Application Development as per Client Request.

2. Organization: Alcatel - Lucent Managed Solutions (I) Pvt. Ltd.

Designation: Fault Rectification Engineer - Access (NOC FM-RAN

Rectification)

Project Name: BSS O&M for East India Reliance GSM network.

Place: National Network Operation Centre, RCOM, DAKC, Mumbai

Period: - Augest'2010- December'2011

Job Responsibilities:

. Rectifying Radio Access Network faults of East India Reliance GSM

network.

. Troubleshooting 1st and 2nd level faults occurring in the network.

. Coordinating with Transmission Team to ensure end-end connectivity of

media using Loop-Break, Call check and alarms check with field

engineers.

. Coordinating with TAC Team (Level 3 support) for solving network

issues.

. Providing Technical support and guidance to Circle Engineers related

to BTS/BSC faults in GSM network and taking action to rectify the

same.

. Working on GSM ALU, GSM ZTE and GSM MOTO OMC-R.

Software's and Tools worked on:

. Netrac (NetKT) from TTI Telecom for centralized Alarm monitoring.

. Remedy user (AR System) from BMC Software for Trouble Ticket

Management.

. Clarity OSS from Clarity for Fault Ticket Management.

. X-Manager PC X server from Netsarang Computer for Motorola GSM OMC-R

login.

. 9153 OMC-R for Alcatel-Lucent GSM BSS troubleshooting.

. ZXG10 OMCR 2.0 for ZTE GSM BSS troubleshooting.

. ZTE IBSC OMCR 6.10 for ZTE GSM IBSC BSS troubleshooting.

Got Star of the year for the best performer in One97 Communication

Degree: Bachelor of Engineering

Electronic & Telecommunication

Passed out with Second Class

Diploma: Diploma in Engineering

Electronics & Telecommunication

Passed out with First Class

. Nationality : Indian

. Linguistic Proficiency : English,Hindi, Gujarati

. Hobbies : Music, Drawing, Photography

I hereby declare that the information furnished above is true to

the best of my knowledge and belief.

NISHIT PATEL

CAREER OBJECTIVE:

PROFESSIONAL SYNOPSIS:

STRENGTHS:

:

SKILLS SUMMARY:

. Advance Diploma in Digital Marketing (SEO,SMO, Google analytics, Email

Marketing &

Google Adwords (PPC campaigns),

. Value added Service (VAS)

. Good knowledge of Desktop System

. Good working knowledge in Microsoft Excel and Microsoft Word,

Microsoft Access.

. Good knowledge of Networking (CCNA).

IT SKILL / KNOWLEDGE Exposures:

EXPERIENCE SUMMARY:

EXTRA ACHIEVEMENT:

EDUCATIONAL PROFILE:

PERSONAL INFORMATION:

DECLARATION:

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