Customer Technical Support

CURRICULUM VITAE

SHIVACHITHAIAH . G

Mob.no: 984-***-****

Email:**********@*****.***

Objective :

To harshness a strong track record of building business

volumes and growing profitability in operations skills with rich resourses

of an organization to achieve Management objectives and goals .

Summary:

Rich corporate experience of over two years in Hinduja

Global solutions Ltd, TATA Docomo voice process (Technical Support ) As a

C R O.

Dedicated to providing and Maintaining high quality

standard services in dead line- oriented high stress environment.

Flair for identifying and implementing simple solutions to

complex problem with excellent management style fosturing a culture of

team work shared mission and dedication to exellence.

Work Experience :

HGSL CRO ( Customer Relationship Officer ) has been

working from 06th jan 2009 TATA Docomo Technical voice process.

Trouble shooting customers queries

Handling escalation Issues, Floor Assistance

Receiving Appreciations for giving online resolution to the customer and

Making customer delights.

Education Qulification :

> B.A from S.K University in 2011

> SSC (2004) from board of hyderabad

Technical skills : M S Excel,word,Powerpoint, Email and Internet

Certificate programme in "printers intallations & Customer Services"

Computer hardware and software installations,mobile servicing etc,,,

HOBBIES:

Chating, listing music, and cricket .

PERSONAL PROFILE

-

NAME : SHIVACHITHAIAH .G

FATHER` NAME : ESWARAPP,G

DATE OF BIRTH : 01-03-1989

GENDER : MALE

LANGUAGE KNOWN : ENGLISH, KANNADA,TELUGU,HINDI

MARITAL STATUS : UNMARRIED

NATIONALITY : INDIAN

PERMANENT ADDRESS : MALLIKARJUNAPALLI (V),

KALYANDURG-515761

(M)

ANANTAPUR

(DIST)

ANDHRAPRADESH

(STATE)

.

DATE:

PLACE :

Your's sincerely,

G. (SHIVA )

Contact this candidate