Customer Service Data Entry

Christina T. Hammond

*** ********* **. ********, ** 06105

Cell 860-***-****

*******.*********@**********.***

Customer Service

SUMMARY

• 10 Years experience in the Customer Service field.

• Call center environment, customer service, accounts payable / receivable,

bookkeeping, payroll, collections, data entry, update database, process credit card

t ransactions, schedule appointments, receptionist, file, process / distribute mail,

multi- line phones, fax and photocopy

• Microsoft Word, Excel, PowerPoint, Publisher, Access, Outlook and Internet

• Valid CT drivers license - excellent safety record

WORK EXPERIENCE

Research Assistant 2010-2012

The Center for Research Meriden, CT

• Data entry, appointment setting, phones, computer

Hospitality 2007-Present

Pristine Cleaning Inc., Middletown, CT

• Residential Cleaning and Office Cleaning, President of Operations, schedule

appointments,

acquire new accounts, customer service

Customer Service 2008 - 2009

Hamilton Connections, Meriden, CT

• Call center environment, customer service, data entry, update database,

p rocess credit card transactions, schedule appointments, receptionist, file, process /

distribute mail, multi- line phones, fax and photocopy

Customer Service 2007 - 2008

Aerotek Inc., Cromwell, CT

• Call center environment, customer service, data entry, update database,

p rocess credit card transactions, schedule appointments, receptionist, file, process /

distribute mail, multi- line phones, fax and photocopy

Customer Service 2007

Adecco, Cromwell, CT

• Call center environment, customer service, data entry, update database,

schedule appointments, receptionist, file, process / distribute mail, multi- line

phones, fax and photocopy

Customer service 2006

Cynergy Data Inc., Newington, CT

• Call center environment, customer service, accounts payable / receivable,

bookkeeping, collections, data entry, update database, schedule appointments,

receptionist, file, multi- line phones, fax and photocopy

Outside Sales 2005

Wild Enterprises, Hartford, CT

• Customer service, accounts payable / receivable, bookkeeping, collections,

data entry, update database, process credit card transactions, schedule

appointments, receptionist, file, process / distribute mail, multi- line phones, fax and

photocopy

Page 2

Christina T. Hammond

Sales Associate 2001

The Dress Barn Inc., Orange, CT

• Customer service, process credit card transactions, cashier and balance cash

d rawer

• Receiving, stocking, order selecting, hand packing and wrapping

EDUCATION

Capital Community College 2013-Present

Music Business Major

Expected Graduation Date: June 2015

M iddlesex Community College, Middletown, CT

6 College Courses - General Studies 2004 - 2005

10 Certificates in Interpersonal Skills and Health Issues 2002 - 2004

2 College Courses - General Studies 2002 - 2004

Computer Skills Certificate 2003

H igh School Diploma 1999

Cooperative Arts and Humanities High School, New Haven, CT

Capital Community College 2013-Present

Music Industry major-Associates Degree

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