Customer Service Sales

Jason Scarpino

**** ******* ***** • Hudson, Ohio 44236 • 330-***-**** • ********@****.***

Objective:

To obtain a full-time position in the field of Human Resources to utilize past experiences

and education in Business Administration.

Education:

Bachelor of Business Administration, May 2012

Kent State University, Kent, Ohio

Major: Business Management, Major GPA: 3.6 Minor: Human Resources Management

Accomplishments:

In the top tier for HR goals reached. In the top tier for sales accomplishments in the district.

Recognized by management for accomplishments in exceeding goals in sales, events,

staffing, HR results, credit cards, customer service, POS register productivity, training.

Turned the department around to be number one in sales for the district. Number one in the

district for Black Friday. Recognized by customers for outstanding customer service.

Computer Skills:

Taleo, HRIS System, ADP, sapphire handheld, Six Sigma Green Belt Certification, POS

system, online ordering system, layaway system, registry system, cash handling, alarm

systems, Windows, Microsoft Word, Excel, PowerPoint

Work Experience:

Sales Supervisor, Macy's (2013-2014)

Drove sales for the department, supervised all daily selling activities, led a selling team,

coached and monitored associates, recognized and motivated associates, supervised store

operations, taught product knowledge, drove customer service, merchandising, selling

activities

Human Resource Supervisor, Toys R US (2012-2013)

Development, staffing, recruiting, training, on boarding, benefits, payroll, legal

compliance, team member data management in HRIS, team member satisfaction and

engagement, store operations, selling activities, back of house, customer service operations

HR Recruiter Intern, First Investors (2011-2012)

Searched and screened candidates, conducted interviews, reference checks, posted jobs on

college websites, recruited at career fairs, helped with training interns

Activities:

Society for Human Resource Management (Officer)

National Society of Leadership and Success (Honorary Society) (Sigma Alpha Phi)

Baseball, basketball, lacrosse

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