Customer Service Administrative Assistant

Holly Jo Cureton

**** ******** *****

Pearland, TX 77045

Phone 903-***-****

*********@*****.***

CAREER FOCUS: ADMINISTRATION/ CLERICAL/ RECEPTIONIST

Through my education and passed jobs, I have had the opportunity to enhance my skills on several different

levels. By working professionally with the ability to be precise and thorough helps contribute to my positive attitude

in life and career.

QUALIFICATIONS:

• Administrative office

• Accounting Clerk – Invoicing, Audit invoices, Data entry, Filing invoices

• PO generation, A/P

• Payroll

• Postal Machine

• PBX / Switchboard Operator

• Professional and Pleasant Telephone Etiquette

• Great verbal communication skills

• Receptionist

• Appointment scheduling

• Customer service

• Insurance verification, Credit card verification

• Assistant Manager – Apartment Complex

• Recruiter/Supervisor

• Computer literate in MS word, power point, excel, outlook, and MAS 90 accounting software, Opera hospitality

software

• Hospitality services

WORK HISTORY:

04/01/2013 PRESENT

LANDRYS HOSPITALITY HOLIDAY INN RESORT Galveston, TX

Front Office Agent

Greet guest, check guest in and out, create reservations and

Cancellations, adjust reservations daily

Input data entry in Opera software, run credit cards, balance

cash drawer, send all confirmations

Run all morning and evening reports, drop hourly stats report

Pull receipts and file, pull past register cards and file

Operate PBX system, run postage machine

Assist guest for any needs they may have

01/2011 10/2011

PATTERSON CHEVROLET Kilgore, TX

Scheduling Manager

Schedule all appointments for the Service Dept.

Answer, screen, and direct all service calls,

Make follow up calls for previous service visits and to make sure customer service needs were met

Make follow up calls for all Warranty work and Warranty surveys

Recruit new customers for the service department.

Run daily and weekly reports

01/2010 12/2010

COLLIER INVESTMENTS (MANPOWER) Kilgore, TX

Administrative Assistant / Staffing Consultant

Front desk Administrative Assistant Greet visitors, business clients, answer phone, scheduled appointments, run

payroll report, distribute payroll checks, administer skills tests to new applicants, and drug screen candidates. Then I

was advanced to a Staffing Consultant. My job then consisted of matching the skills, abilities, and support needs of the

consumers with the needs of the employers in order to work together successfully. Set up new accounts with new

clients, interviewed candidates, ran background reports, E verify, payroll, place follow up calls on newly placed

employees, ran searches for new candidates, drug screen, post ads for new recruits, go over company policy and

procedures packet with new candidate.

06/2007 06/2009

KSLA CHANNEL 12 Shreveport, LA

Front desk receptionist/PBX operator

Answers, screens, routes and transfers all calls

Greet and direct visitors, business clients, vendors, and television

Guests

Inform all station personnel of meetings, and any emergency

Drills

Inform all station personnel of any announcements over PA

system

Maintain notebook of all station personnel, departments, and

extensions

Distribute all incoming mail and packages

Run postal machine and prepare all outgoing mail

02/2004 06/2007

NORTHEAST TEXAS PHYSICIANS SERVICE Longview, TX

Accounting clerk/Administrative assistant

Interacted with employees on all levels

Answer phones

Insurance Verification

Assist accountant

Enter Data into MAS 90 accounting software, payroll for all Medical Clinics

Use of MS software, Word, Excel for job tasks, memos etc.

Assists with vendor inquiries

Audit and approved invoices for payment

PO generation, filed, faxed, copied, scanned

Cut checks and paid bills for all medical clinics and Dr.’s offices

EDUCATION:

KILGORE COLLEGE

08/2001 05/2002 Longview, TX

Office Professional Certificate

KILGORE COLLEGE

08/2002 05/2003 Longview, TX

Medical office Certification

KILGORE COLLEGE

01/2010 05/2010 Longview, TX

Basic requirements for Speech Therapist

DALLAS TRAINING CENTER Dallas, TX

06/2004 06/2004

MAS 90AccountingTraining Certification

References available upon request

Contact this candidate