Mental Health Manager
Resume:
Drive (Cell)
Charlotte, NC E-mail
hoo.com
Delores Burrill
Objective Manager/Social Worker/Therapist position that would
enable me to utilize my clinical skills.
Education
Master of Social Work, May, 1997
Catholic University of America, Washington, D.C
B.S. - Employee Assistance Counseling, August, 1993
Franklin University, Columbus, Ohio
Licensure LCSW - North Carolina - Since 2007
Previous Licensure: LISW-Ohio;
LCSW-C-Maryland; LICSW-District of Columbia
Air Force Veteran
Clinical Skills Inpatient & Outpatient Psychiatric Experience
Knowledge/Experience with Managed Care; Medicare &
Medicaid
Case Management / Crisis Intervention / CBT &
Motivational Interviewing Skills
Child Welfare - Abuse & Neglect Investigator
Group / Individual Psychotherapy & Play Therapy
Elder care / Nursing Home / Dialysis / Hospice
Social Work intervention with Diverse
Populations/including Homeless Individuals
Supervisory Experience
Director - Early Childhood Development Center
Intensive In-Home Therapist/Team Lead
Professional Carters Circle of Care, Inc. / ARJ LLC
Experience August, 2013 - Present Charlotte, NC
Licensed Clinical Social Worker (LCSW) providing
Intensive In-Home (IIH) therapy as a team member of
three to include the LCSW and two Master's Level
Qualified Professionals (QPs). The IIH team
provides mental health services to "at risk"
children and adolescents and their families. Also,
responsible for managing and supervising the IIH
team. Duties include: reviewing the documentation
of the QPs; providing therapeutic guidance for
interventions; scheduling weekly visitations with
clients; weekly supervision of the QPs and managing
Medicaid payment authorizations for the clients.
Hospice & Palliative Care Charlotte Region
October, 2012 - January 17, 2014 Charlotte, NC
Licensed Clinical Social Worker (LCSW) with the
Northeast Homecare Team. Conduct psychosocial
assessments and provide "end of life" care
promoting "quality of life" to patients; caregivers
and other family members when an individual has
various terminal disease processes.
Mecklenburg Co., DSS - Child Sex Abuse Unit
May, 2008-October, 2012 Charlotte, NC
Senior Social Worker (LCSW) with the Child Sex
Abuse Unit. Conduct investigations of allegations
of child sex abuse and institutional abuse.
Conduct family assessments and collaborate with law
enforcement including DJJ; lawyers; child
advocates; and court participation.
Domestic Violence Healthcare Project (DVHP) - CMC
Forensic Medicine
DVHP On-Call Staff-Back-up
July, 2012 - January, 2013 Charlotte, NC
Masters level clinicians who provide "back-up" to
DVHP volunteers during various work hours to
include weeknights, weekends, and holidays.
"Back-up" staff to respond to pages and/or phone
calls from the paging operator or DVHP volunteers.
If called to the hospital, staff back-up meets with
the patient and conduct a safety assessment, safety
planning, photo injury documentation, and referrals
to community resources.
Hospice & Palliative Care of Charlotte Region
Levine & Dickson Hospice House-
PRN & Weekend Medical Social Worker
Oct 18, 2010-Apr, 2012 Charlotte, NC
Medical Social Worker (MSW) providing assistance
and support to patients and family members whose
loved ones have been admitted to Levine & Dickson
Hospice House in preparation for their "transition"
from life to death. Completion of psychosocial
assessments.
Fresenius Dialysis Medical Care (Part-time)
Sep 2000 - Mar 2001 - Washington, DC
Aug, 2009-Mar 2010 Charlotte, NC
Social Worker (MSW) providing services to patients
in ESRD receiving dialysis. Completed psychosocial
assessments; participated in QAI and POC meetings;
conducted family meetings and conducted monthly
"Vitality Day" presentations on various topics to
include, 'depression'; 'treatment options'
'vocational rehab', etc.
Beatties Ford Family Counseling Center
Aug, 2008 - Sept, 2010 Charlotte, NC
Provided therapy for children, adolescents, and
families (including couple therapy). Also,
conducted Diagnosic and Clinical Assessments.
Family Advocacy Program (FAP) Manager/Sexual
Assault Response Coordinator (LISW)
Aug, 2006-May, 2008 DLA, Defense Supply Center,
Columbus, OH
The FAP Program is a Dept of Defense (DoD) program
that offers various services to military and
civilian individuals and their families. I
conducted educational seminars, workshops, and
classes on topics such as 'parenting'; 'elder
care'; 'child abuse'; 'domestic
violence';'depression';'death/grief & loss';
'couple issues';'deployment'; etc. I conducted
confidential consultations; brief therapy, and
referral and linkage to other service providers.
The FAP Program is also responsible for
implementation of the DoD mandated "Sexual Assault
Prevention & Response Program" (SAPR). I provided
education and awareness concerning sexual assault;
victim advocacy; training of victim advocates and
law enforcement officers. Developing and
maintaining military and government regulations and
manuals governing the FAP and SAPR programs. I
conducted child abuse & neglect training for all
child development center (CDC) staff. I also
conducted child behavioral observations and
provided assessment and recommendations to the CDC
"Special Needs Review Team". Attendance to all
military and civilian training. During the months
of October and April, "Domestic Violence
Awareness/Prevention" and "Child Abuse Prevention"
& "Sexual Assault Prevention", I was responsible
for providing education, awareness, and community
resource networking via seminars; speakers;
informational media; etc.
Contract Parttime - Social Worker/Therapist
Mar, 2007- May, 2008 The Tobias Project, Inc.,
Columbus, Ohio
Provided intensive case management and therapy for
individuals at risk of transmitting or acquiring
HIV. Worked with adults and adolescent clients who
are HIV+and/or HIV-.Provided education and
prevention incorporating the BART (Becoming a
Responsible Teen), curriculum which also addresses
anger, grief, low self-esteem and other issues in
therapy. Responsible for input of client
information in the (CDC) PEMS database system.
CPST (Community Psychiatric Supportive Treatment)
TEAM LEADER/Residential Treatment Facility (RTC)
Therapist
Feb, 2006-Aug, 2006 OH Hospital for Psychiatry,
Columbus, OH 43207
Functioned as the Team Leader and Supervisor for
the CPST program. Responsibilities included
supervision and development of the program for the
Ohio Hospital for Psychiatry in accordance with the
Ohio Department of Mental Health. The CPST program
provided in-home services to children and families.
Also, conducted groups/individual therapy for
children/adolescents and their families on the
residential V unit.
SOCIAL WORKER / TEAM LEADER / INTAKE SOCIAL WORKER
Feb, 2005-Feb, 2006 Dept. of Human
Services/Family Services Admin./Strong Families
Program Division Washington, D.C. 20018
I functioned as a Team Leader within the Strong
Families Program. I provided clinical consultation
and guidance to case managers. I conducted intake
assessments and family "risk" assessments for
families involved with the Strong Families Program.
Conducted brief family, child, and individual
therapy, and crisis intervention, to include
domestic violence, (when needed). Conducted
detailed comprehensive assessments for "at risk"
families and made appropriate referrals to other
service providers as needed. Provided social work
intervention to displaced individuals and children
affected by "Hurricane Katrina" who were relocated
to the Washington, D.C. area.
MEDICAL SOCIAL WORKER / CASE MANAGER - DOD Federal
Government
Oct, 1998-Nov, 2004 Walter Reed Army Medical
Center, Washington, DC 20307
Provided social work/case management services to
inpatient & outpatient military adults, children,
and families throughout the National Capital
Region. Worked with individuals from all branches
of the military. Services included: crisis
intervention; family support group facilitator;
provided SSI, WIC, and Medicare/Medicaid
application assistance for eligible military
families; housing referrals for TDY individuals and
families who were sent to Walter Reed for medical
treatment. Provided social work/case management
services for OIF military individuals wounded in
Iraq. Provided brief psychotherapy, grief
counseling (End-of-Life issues); trauma
intervention, and play therapy for children,
parents, patients, family members, and siblings of
adults and children diagnosed with cancer and other
life-threatening illnesses. Participation on a
multi-disciplinary team; provided supportive
counseling and therapy to victims and families of
child abuse/neglect; domestic violence and assisted
CID, FAP, and CPS professionals with assessments
and investigations of abuse/neglect cases.
Developed a Standard of Practice (SOP) for the role
and responsibilities of the Medical Social Worker
and other civilian agencies involving Family
Advocacy Program (FAP) spouse and child
abuse/neglect cases. Supervised military social
workers in the fellowship program during rotation
on Pediatrics and supervision of military social
work reservists during their two week annual
training. 9/12/01-10/12/01.SW INTERVENTION TO
VICTIMS OF THE "ATTACK ON THE PENTAGON".
CONTRACT SOCIAL WORKER / INVESTIGATOR
Jul, 2001-Sep, 2004 Child & Family Services
Agency, Washington, D.C.
Intake Division at the D.C. Child Welfare agency -
Conducted investigations of reported neglect and
abuse allegations, that also included domestic
violence intervention. Made recommendations of case
disposition. Coordinated with law enforcement
professionals, physicians, and other mandated
reporters in child neglect and abuse cases.
Testified in family court on substantiated
neglect/abuse cases of children.
LICENSED CLINICAL THERAPIST-LICSW, LCSW-C (Private
Practice)
Feb, 2003-Dec, 2003 Ephesians Life Ministries,
Silver Spring, MD
Provided psychotherapy services (individual, child,
couple, family) and made mental health diagnosis
according to DSM-IV to children, adults, and
families. Insurance Panel Provider for Blue
Cross/Blue Shield; Maryland Medicaid; and other
insurance providers.
CHILD WELFARE SOCIAL WORKER
Jun, 1997-Oct, 1998 Child & Family Services
Agency, Washington, D.C.
Provided in-home social work intervention to
"in-home", "at-risk" families to prevent placement
of children in the D.C. foster care system.
Testified for child welfare in D.C. Superior Family
Court cases.
SOCIAL WORK MSW INTERN
VA (Veteran's Medical Center) - Sep, 1996-May, 1997
- 50 Irving St., NW, Washington, D.C.
Conducted intake assessments and treatment plans
for veterans with combat-related PTSD; functioned
as a member of the PTSD Team. Conducted
psychotherapy and co-facilitated veteran war PTSD
support groups.
LCMHC (Laurel Community Mental Health Center)
Sep, 1995-May, 1996 - Laurel, Maryland
Provided individual and couple therapy;
co-facilitator for women's and female teen therapy
group.
MENTAL HEALTH OUTREACH COUNSELOR
Jan, 1993-Aug, 1993 Southeast Recovery and
Mental Health Services, Inc. Columbus, Ohio
Worked with an evening shift social worker in
"Project Liaison" providing mental health services
to a diverse homeless population; including the
chronic mentally ill. Visited homeless shelters and
hospital emergency rooms; conducted mental status
exams; referred individuals for mental health
inpatient and/or outpatient treatment or substance
abuse treatment; referral for other services as
deemed appropriate.
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