Customer Service Sales

Robert Mejias

Fully Bilingual English and Spanish.

Leesburg, FL

**********@*****.*** - 941-***-****

To use all my experiences in life to

succeed.

WORK EXPERIENCE

Sales Associate/Cashier

AIO Wireless - Sarasota, FL - September 2013 to May 2014

Responsibilities

Sales and Service for New Customers of AIO Wireless,

A No Contract, No Credit Check, No Deposit,

Total Prepaid Wireless Company.

Accomplishments

Acquired new customer base, referrals,

and repeat customers.

Skills Used

Fully Bilingual (English and Spanish)

Merchandise Manager

eBay Seller - Orlando, FL - August 2004 to April 2014

• Sale of items in eBay Store Online

• Outbound Call Verification

• Overseas Shipping Verification

• Collections of Funds for Items

Supervisor at Call Center

Garden City Group - Sarasota, FL - February 2012 to July 2012

Bilingual Team Lead for Translations

• Outbound Calls for Verifications of Forms

• Team Updates of New Procedures and Policies

Senior Manager

Lightyear Wireless Network Solutions - Murdock, FL - September 2010 to January 2012

Outbound Network Marketing

• Update All Warehouse Items Lines

• Inventory of Cellphone and Smartphones

due

Unemployed - September 2009 to August 2010

to laid-off from Flextronics

Logistics Supervisor

Sprint PCS - Miami, FL - September 1995 to November 2009

33310

Warehouse Equipment Facilities

Stock Optic Fiber Cables

Receive Inventory from Vendors

Arrange Logistics for transport of Materials

Wireless Technician Supervisor

Flextronics/Verizon Wireless - Port Charlotte, FL - February 2008 to September 2009

Stock Replacement Device

• Service Device Software Updates

• Customer Service Sales and Services.

• Fully Bilingual English & Spanish

Bilingual Sales Manager

MetroPCS - Sarasota, FL - August 2006 to February 2008

Supervise a Team of 10 CSR and Sales Personnel

• Store Operations Open and Close Warehouse items

• Inbound and Outbound Calls of MetroPCS Services

Bilingual Inbound Customer Service Rep

Cingular Wireless, Inc - Orlando, FL - September 2004 to August 2006

Update Customers Account, Bill Payments

• Outbound Calling to Verify Services Turned On

• Take Payments over the Phone with Credit Cards

Bilingual Insurance Auto Rep

Spherion Staffing Services - Clearwater, FL - February 2004 to August 2004

Inbound and Outbound Calls to Policy Holders

• Collections of Documents for New Policy Holders

• Arrange Installments for Auto/Truck Insurance Payments

Software Technician

America Online Service - Maitland, FL - September 2003 to January 2004

33751

• Bilingual Inbound CSR in Retention.

• Offering Customer Broadband Service

• Troubleshoot AOL Software

• Offer Free Months of Service to keep Customer

Bilingual Corporate Support Supervisor

FedEx - Maitland, FL - March 2002 to September 2003

Inbound Calls for Rates, and Pickups

• Warehouse of Shipping Boxes Maintained

• Service existing account stocks with shipping boxes

Tow Truck Driver

Airport Towing Services - Orlando, FL - December 2000 to January 2002

32822

• Bilingual Orlando International Airport

• Airport towing of disable vehicles

• Offering Lockout Service on the spot

• Offering Battery Jumps, and Tire Exchange

Cook Specialist Military Police

US Army National Guard - New York, NY - November 1978 to August 1995

EDUCATION

Associate

Columbia Centro University - Caguas, PR

August 1988 to November 1991

SKILLS

Inventory Control, Logistics, and Relocation of Materials, Technical Abilities, Microsoft Office Software, Forklift,

Shipping & Receiving, Fully Bilingual English & Spanish.

Contact this candidate