Asma Bhatti
Crystal Lake, IL 60014
**********@*****.***
CORE PROFESSIONAL STRENGTHS
-Problem solving
-Detail oriented
-Multitask
-Driven to succeed
EMPLOYMENT
Shaw Media
Crystal Lake, IL
Classified Sales Executive
June 2010 to February 2014
-Entered Classified Advertisements that came through a number of different avenues including phone calls, emails, mail, and fax machine
-Managed online self service classified ad system
-Cross trained as Receptionist, Legal Entry Clerk, and Legal Certificate Clerk as well as Classified Sales Executive
-Processed payments including credit cards, cash, or checks.
-Proofread Classified section for over ten newspapers to assure accuracy
-Answered customer questions regarding Classified Advertising, handled customer complaints and issues
-Processed various legal notices/advertisements and corresponding certificates for McHenry, Lake, Kane, and DeKalb county legal notices
-Answered front desk telephone calls
-Typed up letters to send out to prospective customers, and repeat customers
-Various other duties upon request
Wal-Mart
Crystal Lake, IL
Cashier
October 2008-August 2009
-Processed cash register transactions involving cash, credit cards, and checks such as sales or returns in an efficient manner
-Assisted customers with questions, concerns, or complaints
-Maintained store appearance
McHenry County College
Crystal Lake, IL
Evening Secretary
November 2004-December 2006
-Answered telephone calls
-Made photocopies and faxed documents
-Addressed student questions and/or concerns
-Processed and sorted Professors’ mail
-Informed students and staff if Professor was absent
-Other Administrative duties upon request
OTHER SKILLS
Microsoft Excel 2007
Attended training classes at Crystal Lake Public Library in January and February 2014
EDUCATION
B.A. in English Literature
University of Illinois at Chicago
Graduated May 2010