Customer Service Supervisor

Manzoor Ahmed

Construction Supervisor

AREAS OF EXPERTISE Personal Objective

Self

driven and self reliant, sets aims and targets and leads by example,

collaborative

Monitoring performance approach with good interpersonal

skills to engage, motivate and encourage others

through change. Keen to find a challenging

position within a successful and dynamic .

Staff Training organization where I will be able to

continue to develop my supervisory skills

Scheduling Work Experience

Acrylic

Application Inc Fairfield, NJ

Customer service Construction Supervisor

2004-Present

Ensuring that staff are motivated, monitored

and measured in line with company targets Team Leader

and performance standards. Responsible for making

sure that any gaps in performance or

quality are quickly identified and

addressed. Producing accurate reports on team

Delegating tasks performance for senior managers.

Decision making Duties:

. Develop floor designs in 3D

and present them to clients.

. Maintain company accounts on

a day to day basis.

All aspects of Health .

Conduct monthly inventory of raw materials.

& Safety management . Evaluate job sites and provide

feedback to business owner.

. Provide quotes to clients, and explain

step by step process.

. At times manage a crew of 10, at a

client site.

Environmental management . Negotiate favorable terms and pricing

agreements with clients.

. Maintain company vehicles.

. Train new employees on Fork Lift

operation.

Personal Skill . At times manage a crew of 10, at a client

site.

. Follow up with clients after job

completion, and resolve their concerns.

Organize MILITARY MAIL TERMINAL SERVICES LLC

Newark, NJ

Warehouse Team Leader 2007 - 2012

Dependable Responsible

for planning out all warehouse resources & activities in relation to

companies

objectives & targets. Also keeping track of stock

using computer systems, allocating space

Decision making for

storing goods & organizing special requirements for stock.

Highly performance Duties:

. Managing all processes and

functions within a busy warehouse.

Excellent communicator . Provided

administrative and business support to upper management.

. Performed daily audits to

confirm that information entered in the database were

accurate.

interpersonal skills . Managing a team of up to 35 employees

within the warehouse.

. Maintaining high standards of materials

handling.

Problem solving . Making sure that all freight

receipts and deliveries are carried out in time.

. Responsible for the disciplinary &

grievance procedures.

. Scheduling work & rotas to meet

fluctuations in staffing levels & workloads.

Computer Skills . Responsible for the warehouse security and

accountability.

SAP(Accounting Software) ACADEMIC QUALIFICATIONS

QuickBooks, CPS class room Bachelor in Fine Arts/Design /Bachelor

in Industrial Design 2007 - 2011

performance software Kean University

MS Office Excel, Word, PowerPoint,

Access, MS Project, MS Visio,

IBM Lotus Notes, MS Outlook.

Adobe Presenter, U Perform, In Design,

Photo Shop, Snag It, Captivate

PERSONAL DETAILS

Manzoor Ahmed

889 Edwards Rd Apt C9

Parsippany NJ, 07054

H- 973-***-****

C- 973-***-****

Skype ID - manzoor.ahmed.us

E- *.************@*****.***

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