Customer Service Safety Officer

Scott Schroeder

Address: **** ******** **., *******, ** 77523

Phone: 903-***-****

E-mail Address: ***************@*******.***

Education

High School: Whitehouse High School

Whitehouse, TX. 75791

College: UT Arlington - Certified Safety and Health Official (CSHO)

certificate

U.S. Air Force Technical School(s): Quality Assurance Evaluator Training

Federal

Hazardous Communication Course

Exceptional

Customer Service Class

Department of Homeland Security: ERTC Railroad Safety Training

OSHA 6000 Course:

Collateral Duty Safety Officer

Aviation Security

Inspection Basic Training Program

Basic Supervisor

Technical Training

Work Experience

1) Job Title: Safety Coordinator

Duties: Execute operational strategies for safety. Develop and

implement business practices and policies within safety that align with the

organization's overall strategy. Provide expertise and leadership in the

anticipation, recognition, and evaluation of safety related compliance.

Ensure personnel implement and maintain safety procedures and facilitate

the site's safety program driving continuous safety performance

improvement. Serve as the technical expert with respect to the site's

efforts executing Safe Work Practices such as energy control, confined

space, hotwork, and safe work permitting. Manage and provide oversight and

support the site's PSM program. Supervise and manage incident

investigations. Provide field health and safety support to plant operations

and projects personnel, including the coordination of on-site Industrial

Hygiene and Occupational Health programs. Conduct plant wide inspections

ensuring personnel and equipment safety. Provide safety, regulatory and

job improvement skills training for process personnel. Maintain training

schedules and documentation.

Employer's Name & Address: F.I.R.S.T. (Currently placed at

ONEOK as a full time contractor)

1010 Center

St., Deer Park, TX 77536

Starting & Ending Dates: September 2013 - Present

2) Job Title: Transportation Security Inspector (TSI) / Collateral Duty

Safety Officer (CDSO)

Duties: Performed assessments/investigations of airports and air

carriers to determine security posture; Monitored compliance with

applicable transportation security policies, regulations, and agreements;

identified potential problem areas or deviations from prescribed standards;

ensured overall adequacy, effectiveness, and efficiency of security

posture. Under limited managerial direction, determined when enforcement

action should be initiated and recommend the type of action and level of

penalty. Reviewed and analyzed assessment reports and testing results with

special attention given to identifying unusual trends or airport/air

carrier actions, which appear to have potential for developing a

security/safety problem. Provided technical guidance to airport(s) and air

carriers on the development and/or modification of security plans to ensure

compliance with regulatory requirements. Conducted in-depth investigations

and inquiries based on civil, regulatory, and administrative compliance

directives and federal statutes, to include the preparation of

investigative reports. Developed yearly budget for departmental needs.

Established and administered a safety program to cover all 3 airports

within the region. Ensured compliance with all OSHA rules and regulations.

Headed monthly safety committee meetings. Prepared, investigated and

submitted safety incident reports to the Federal Security Director for

review and approval. Conducted regular safety inspections of all work

areas to include equipment and proper use of PPE by employees. Planned and

taught safety training classes for 120 employees and management. Maintained

inventory of, completed the proper documentation for, and ensured suitable

disposal of all hazardous materials kept onsite.

Employer's Name & Address: Transportation Security Administration

Shreveport Regional Airport, Suite 200,

Shreveport, LA 71109

Starting & Ending Dates: June 2004 - September 2008

3) Job Title: Security Manager / Collateral Duty Safety Officer (CDSO)

Duties: Supervised 89 security employees posted at passenger and

baggage screening checkpoints. Protected the traveling public by

preventing dangerous or deadly persons or objects from being allowed access

onto an aircraft. Participated in and conduct briefings concerning

security-sensitive information. Worked with airport, airline, and law

enforcement personnel, as well as TSA management to moderate any weaknesses

or problems in the security screening process. Communicated with

subordinate supervisors and employees to ensure adherence to TSA policies

and procedures.

Employer's Name & Address: Transportation Security Administration

Shreveport Regional Airport, Suite 200,

Shreveport, LA 71109

Starting & Ending Dates: September 2002 - May 2004

4) Job Title: Cargo and Hazardous Materials Specialist / Passenger

Terminal Supervisor

Duties: Inspected and processed general and hazardous cargo. Input

cargo information into the Global Air Transportation Execution System

(GATES) system. Tracked and traced cargo through the military

transportation system. Supervised a diverse multi-national work force of

15 personnel in daily operations. Processed and manifested over 20,500

passengers and baggage. Performed traces for and arranged the shipment of

lost baggage. Maintained passenger and terminal security. Made public

address announcements and conducted in/out processing briefings for

passengers.

Employer's Name & Address: Brown & Root Services, 9900 Westpark,

Houston, TX 77063-5169

Based at: Camp Able Sentry, Macedonia, APO AE

09790

Starting & Ending Dates: July 2001 - July 2002

5) Job Title: Freight Forwarder

Duties: Scheduled the movement of cargo on commercial aircraft.

Placed calls to and received calls from customers and commercial airlines

concerning the movement and/or tracking of cargo. Ensured the timely pick-

up and drop-off of cargo to and from the customer.

Employer's Name & Address: Alaska Air Forwarding

4443 S. 134th Place, Seattle, WA 98168

Starting & Ending Dates: October 2000 - November 2000

6) Job Title: Air Terminal Operations Center (ATOC) Controller - Ramstein

AB, Germany

Duties: Directed the work of 95 personnel in aerial port operations.

Coordinated and set priorities for the upload/download of over 15,000

passengers and 12,600 tons of cargo moved on 1,700 flights per month.

Responsible for the movement, delivery, and tracking of cargo, passengers,

and information. Briefed Aircrews on aircraft load plans. Ensured all

proper documentation was accomplished and recorded for all airlift missions

and warehouse operations on a daily basis. Developed schedules for and

provided comprehensive hands-on training to over 35 personnel on

warehouse/aircraft operations annually.

Job Title: Passenger Terminal Processing Supervisor/Agent - Ramstein AB,

Germany

Duties: Supervised a 15 to 20 member staff in daily passenger terminal

operations. Processed, manifested, transported, and uploaded/downloaded

over 185,000 passengers and 144,000 passenger bags annually. Operated

passenger terminal security equipment to include walk through and handheld

metal detectors, baggage X-ray machines, and explosive detection devices.

Conducted physical passenger and baggage security inspections. Trained

over 150 personnel on Passenger Processing and Security Screening

procedures.

Job Title: Air Transportation Specialist - Altus AFB, OK

Duties: Accepted, inspected, and palletized both general and hazardous

cargo. Cleaned, serviced, and inspected aircraft. Issued, inventoried,

and maintained expendable items for passenger comfort. Operated and

inspected Material Handling Equipment.

Employer's Name & Address: U.S. Air Force - Department of Defense

Starting & Ending Dates: October 1994 - September 2000

Other Qualifications

1) Knowledge of: OSHA 29 CFR 1910& 1926, ANSI, and NIOSH regulations

2) Computer skills to include: Microsoft Office Suite 2010 and Adobe

Acrobat 9.0

Scott Schroeder

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