Project Manager Service
Resume:
SAM CHOUCAIR
Address: ***** ****** **. ******** *******, MI. 48127
Phone: 313-***-****
Email : ***********@***.***
Resume: Sam Choucair
Page: 2 of 4
PROFESSIONAL EXPERIENCE
Project Delivery Manager, HP
2014 2014
Consultant at SAMA of SADAD Application Delivery Organization
• Lead delivery organization of Change Management, Business Analysts, Quality, Development,
A rchitecture, Testing, and PMs in support of SADAD application established by the Saudi Arabian
Monetary Agency (SAMA) as the Kingdom of Saudi Arabia (KSA) national Electronic Bill Presentment
and Payment (EBPP) service provider between billers and banks.
• Manage operating budget of $4M and reporting progressive monthly growth of revenue and presented
status and at client steering committee and internal HP senior management. Develop new business
i ncreasing revenue by $2M presenting HP as virtual biller via Cloud in expansion of customer market
to small and medium business market
• Oversight of projects and establish KPI and metrics reporting and I dentify resource gaps and
established succession planning assessing resource performance and compensation for competitive
retention setting delivery organization vision and mission aligned with voice of customer, team
feedback, and contractual agreement .
IT Team Leader, Blue Cross Blue Shield of Michigan 2012 2013
• Lead the Engineering team responsible for Middleware including F5, i-planet, Apache, IBM WAS,
Access manager, LDAP, PING Identity, DataPower, IBM Integrated BUS, MQ series,
• Support concurrent projects in health reform and user digital experience of yearly operating budget of
$2M and f urnish HW/SW/Labor estimation and chargeback.
• Spearheaded capability improvement initiatives including SSO outbound federation from SAML1.1 to
2.0 integrated with SUN Access manager, Pingfederate for SAML2.0 inbounds into portfolio of
supported services, security certificates management, IBM I L MT tool for PVU licensing audit,
WebSphere 8.5 migration, and v irtualization from Solaris to RHEL, and product life cycle.
• Managed upgrade refresh of Compuware APM and system monitoring tools
• Partner with procurement leveraging Gartner in evaluating security access products, submit RFQ,
work with legal in review of vendor proposals, SOW and T&C.
• Conduct performance goal settings, skill assessment, review/approve training, salary adjustments,
author job postings, and conduct interviews
Project Manager, MPHASIS 2011 2012
Consultant at HP for NOC migration and transformation
Resume: Sam Choucair
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Lead Multi million dollars Enterprise Initiative program of global HP Clients network
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support transformation from legacy Service Desk Architecture (SDA) to Standard
Reference Architecture (SRA) of enterprise Network Operations center (NOC) in North
America, EMEA and Latin America for HP accounts and support migration of Routers,
Switches, and Firewall Network devices.
Manage multiple HP clients Network delivery centers for migration of current support
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model to leverage global L1, L2, and L3 for cost saving and operational efficiency
Assess accounts support of resources, Network tools, and devices, change management,
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SLAs, legal and regional requirements including tools such as RedFish2, replacing IBM
Netcool and CA EHealth for Fault and Performance management by NNMi, replacing
NAS for configuration by HPNA, and replacing legacy ticketing by HP Service manager.
Develop and manage migration plans leading teams of Engineering, LAN, WAN, and
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FWE teams, Tool manages, Tools admins and network support in planning and implanting
the change and site go live.
Project Manager, SYNOVA 2010 2011
Consultant at FORD for Global VOIP Deployments
• Manage multi-tier $5Mil Unified Communication VOIP deployments in alliance with ATT, CISCO,
F ujitsu, and HCL Partners at FORD across Europe, North/South America, and Asia Pacific.
• Develop and present program/project plans in MS Project, Clarity and SharePoint at weekly status and
monthly Steering Commit tee Reviews meetings of issues, risks and financial spending/forecasts i n
accordance with PMCOE Global PMO and SDM Methodology .
Project Manager, IBM 2003 2009
Consultant at F500 such as AmerisourceBergen, Visteon, Delta Airlines, Arla Foods, and GMs.
• Managed P roject for establishment of automated pharmacy hub serving 90+ Costco stores housing
D HCP, DNS, Tape Library, TSM, ITM, ADT, Firewall, Routers, VPN. Saving $2.0M/yr.
• Managed IT project presenting EMC DMX (24.3 TB) to mainframe and open systems including data
m irroring, FICON, SAN McData and storage improving batch run cycle by 25%.
• Managed mainframe Z/OS upgrade (1.7 to 1.9) on Test/Prod LPARS leading M VS, CICS, DB2, IDMS,
Storage, Automation, EDI, and app team leads in meeting maintenance agreements.
Delivered Web based project for HR e Learning system migrating employee legacy
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records and integrating with Fidelity data feeds. Saving $2.5M/yr.
Managed Blackberry handheld devices integration with Exchange for streamlined
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instantaneous access to corporate emails for senior management of Directors and VPs.
Managed C/S application project for manufacturing, purchasing and Finance groups
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collaboration for tracking cost saving ideas utilized by 2000 global users. Saving $1.2M/yr.
• Managed VOIP deployment a t warehouse of Avaya S8300 VoIP PBX, Dial plan analysis, inbound,
outbound, automated attendant, hunt groups, ACD, and PRI T1. Saving $0.2M/yr
Resume: Sam Choucair
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Managed delivery of VOIP infrastructure project converging sites in US and Europe for
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voice, video, and data over MPLS with QoS and extended TEHO. Saving $2M/yr.
Project Manager, VISTEON 2000 2003
• Managed project for Purchasing organization working with Dun & Bradstreet feeding D &B with
Sybase records resulted in risk assessment and scoring of the supply base.
• Managed development of e-procurement application on SQLserver for retrieval of forecasted
manufacturing parts demand resulted in f ulfillment cycle reduction by 18 days.
• Coordinated change requests in IBM HelpNow including implementation and back out plans.
• Responsible for all C/S platform applications globally including monitoring and resolving incident
t ickets in maintaining stable environment meeting SLA
• Coordinated projects with cross-functional teams of Applications, Security, Storage, Network,
M ainframe, Open systems, Database, Supplier and Client Management, and 3 rd -party suppliers.
Systems Analyst, COMPUWARE 1997 2000
• Developed scripts using QA-RUN, FILE-AID/CS testing Y2K financial applications
• Developed C and Sybase stored procedures on UNIX for natural gas company.
Technology
F5, PingIdentity, Sun AccessManager, IBM Webseal, ISIM, ISAM, WAS, IBM HTTP, Apache, WMB,MQ,
SAP FICO, QAD Enterprise resource planning, SQL, Access, DB2, and Oracle Database, C/C++, UNIX
script, VBasic, PLC 2/15, QA-Run, File-Aid, Compuware APM dynaTrace, I LMT, IBM HelpNow, Clarity,
PVCS, HP Service Manager, Lotus Notes, MS Exchange, MPLS, PRI T1, VPN, VLAN, DMZ, Avaya S8300,
Tandberg gatekeeper, Cisco Call Manager, Cisco Publisher/Subscriber, Cisco ASA5510 Firewall,
3560/4506 core switches, 3825 Routers, DHCP, DNS, CITRIX, VMware, IBM x/p series, HP integrity, I IS,
DS3200 storage, TS3200 Tape Library, TSM, SAN McData switching, EMC DMX Storage, Double-Take
d isaster recovery, Tivoli Monitoring (ITM6.1), Linux, Solaris, HP-UX, MS-DOS, OS/2 Warp, Z/OS,
W indows.
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