Perry Morgan
*******@*****.*** ? 901-***-****
PO Box 901, Hernando, MS 38632
Director of Operations
Accomplished Operations Professional with experience leading supply chain
management, contract administration, quality and cost control. Adept at
identifying and correcting process gaps. Proven ability to develop and
motivate staff and oversee multi-million dollar facilities. Influential
and persuasive with the ability to build trust, rapport, and profitable
partnerships. Implements strategic sourcing and inventory management
processes ensuring corporate growth.
Areas of expertise:
Supply Chain Management - Logistics - Multi-Site Responsibility - Staff
Leadership & Mentoring - Client Relations
WMS/LMS/TMS - Operations Management
- Inventory Control - Budgeting - Expense Control
Facility Management - Full P&L Responsibility - Strategic Sourcing
Collaboration - 5S+
Professional Experience
Ingram Micro - Jonestown, PA / Millington, TN 2008 - 2012
The world's largest IT distributors providing marketing and logistics
services with over 15,000 employees and $36 Billion in annual revenue.
Executive Director of Operations
Spearheaded operations for 856,000 square foot logistics center serving as
40% of the company's total domestic volume a significant piece in the
world's best supply chain. Directed $2.4 billion facility with over 1,200
associates to administer effective technology distribution and third-party
logistics functions. Executed logistics operations for high-profile
companies including Apple and Wal-Mart coordinating supply chain management
activity for over 100 retail stores. Direct 50 full-time salaried staff
including senior managers, technical analysts, payroll managers, and
operations managers. Administer $66.2 million in facility operating
expenses.
- Significantly exceeded budgetary expectations in 2011 by generating a
$12.2 million year over year improvement via enhanced labor control and
strict operating expense control.
- Achieved a reduction in annual Cost per TMU by 15.6% year-over-year while
simultaneously maintaining the lowest cost per unit in the entire
network.
- Migrated maintenance teams in-house developing cohesive synergies and
reducing OPEX by over $400,000 annually.
- Reduced contractual inventory exposure of prominent client from $133,000
to less than $1,000 within 12 months.
- Served as a key player in the attainment of 150% payout for productivity
gain-share and inventory shrink gain-share.
Exel, Inc. - Olive Branch, MS 2004 - 2008
Supply chain and logistics company with annual domestic revenue of $4.2
Billion.
General Manager
Supervised operations of 1.45 million square foot 3PL distribution and
packaging facility supporting Johnson & Johnson's consumer and healthcare
division. Headed 23-member salaried staff. Complete P&L responsibility.
Instituted multiple new systems focused on warehouse, yard management, and
labor management enhancing and streamlining operations.
- Attained a 1.5 overall decrease in Safety BLS rating leading to 27%
reduction in workers' compensation claims annually.
- Delivered four consecutive years of the highest gross profit in the
company's history.
- Accomplished a decrease in customer Over, Short, & Damage claims by 82%
leveraging previous knowledge of Six Sigma DMAIC methodologies.
- Successfully reorganized shift and staffing models enabling a decrease in
associate turnover by 34%.
- Improved overall storage capacity to 128,000 pallet positions to prepare
for integration of Pfizer into Johnson and Johnson.
- Delivered non-labor expense cuts of $240,000 year-over-year.
- Enhanced inventory accuracy from 94% to 99.82%.
Perry Morgan
*******@*****.*** ? 901-***-**** ? Page 2
Ingram Micro - Millington, TN 1999 - 2004
Senior Manager, Logistics and Manufacturing Operations
Pioneered the logistics and custom configuration operations of 600K square
foot entity delivering over $1.4Billiion in annual revenue.
- Consistently administered on-time delivery of over 99.8% of all orders
ensuring same-day shipping. Additionally, improved on-time delivery rate
by over 29% through the strategic development of order management
strategy.
- Increased bin cube efficiency by 35% and direct labor productivity by 47%
lowering the cost per unit by $7.50.
- Upgraded Associate Satisfaction Index ranking from 7th to 1st in the
North American network.
- Optimized contract performance benefits by shipping units a day before
estimated shipping date generating $3M in revenue.
- Decreased Work-in-Process cycle time by more than 22 hours.
Complex Tooling and Molding-Tennessee, Inc. - Memphis, TN 1994 - 1999
Former full-service manufacturer providing injection molding and assembly
services.
Manufacturing Manager, Supply Chain Manager, QA Manager
- Successfully achieved 100% on-time delivery rate across customer base.
- Pinpointed over $300,000 of cost savings year-over-year.
- Launched quality system from scratch in compliance with ISO 9002 and QS
9000 standards receiving certification within 13 months.
- Effectively cut internal defective parts per million by 82%, external
DPPM by 85%, and improved customer satisfaction index by 10%.
- Enriched quality of materials resource planning system by 85%.
- Achieved a reduction in premium transportation to $0 while concurrently
eliminating raw materials inventory by 47%.
Prior Experience
Quality Assurance Manager, Thompson International, 1992-1994
- Communicated frequently with Ford, Chrysler, and TRW.
- Streamlined stamping processes by developing signature analysis
technology.
- Identified $57,000 in cost savings for materials.
- Honored with Ford Motor Company's Q1 Award.
Quality Engineer, Purolator Products Company, 1991-1992
- Maintained customer quality interface for high-profile automobile
entities including Ford, Mazda, and Nissan.
- Accomplished company-leading score for Ford Parts/Service Division Q-101
Audit.
Education & Professional Development
Bachelor of Science - Mathematics - Minor in Computer Information Systems -
Delta State University - Cleveland, MS
GPA 3.72, Graduated May 1989
Completed the following courses:
Logistics in Supply Chain Management - Michigan State University
Team-Oriented Problem Solving, 8 Disciplines - Ford Motor Company
Statistics for Manufacturing Process Control - American Supplier Institute
Taguchi Techniques for Quality Engineering - University of Memphis
Poka-Yoke (Mistake-proofing) Systems - TRW Automotive