THE FINISH
LINE
Possessing over ** successful years of management and administrative
experience in various industries, from receptionist in a law firm, to
Executive Assistant in various corporate environments. Through these
experiences, the most valuable lesson I learned that lead to my success as
a leader is understanding how to manage individuals by building moral and
self-motivation.
9 TO 5
Property & Casualty Insurance
. Assess prospective Insured's property for application processing (
Commercial Properties, Commercial Businesses,
Business Owner's Policy including Auto, Worker's Compensation, Personal
Home Owner's & Auto )
. Review liabilities and guidelines with various Agencies and/or
Underwriters for qualifications
. Gather quotations from various Insurance Companies to present to Client
. Review policy with Client for thorough understanding of limits,
coverages, and exclusions
. Prepare and submit any/all Mortgagee's requests & Claims submission
. Advise and follow up on any/all Recommendations by Company to avoid
cancellation
Real Estate Sales
. Interview clientele to fully understand their needs prior to composing
list of available properties
. Educate first-time homeowners in the procedures of home buying and review
their options of investment type
. Negotiate terms for my clientele
. Exercise confidentiality, loyalty, accountability, and obedience to my
client
Real Estate Management / Compliance Consulting
. Researched, composed, assembled all legal documents for Answers, Appeals,
Applications, Challenges to various
municipalities on behalf of the Owners
. Assisted in maintaining the integrity of individual properties
. Represented Owners at Borough hearings for all violations
. Reviewed and enforced municipality's guidelines (environmental & rental
issues)
. Created monthly financial reports for individual sites & monitored
various financial ledgers (general & security
deposit accounts)
. Responsible for all written communication (application filings, responses
to agency denial and/or additional
information requests, general correspondence, etc.,)
. Acted as a liaison between Owners and Tenants (negotiated move-ins & move-
outs)
. Performed and analyzed credit reports and reference verification of all
potential candidates
. Prepared Leases, Riders of all Leases and Renewals (commercial &
residential), reviewed Lease terms with Tenants
. Handled Tenant complaints and/or work orders
. Delegated maintenance requests to sub-contractors and/or maintenance
staff
. Assessed all sub-contractor's and commercial occupants' insurance
policies throughout their assignments / tenancy
Operations Management
. Collaborated projects with Officers and upper management
. Interviewed, trained, guided and reviewed administrative staff on
procedures & objectives
. Maintained office calendars to ensure all deadlines are met, conference
calls, avoid scheduling conflicts, etc.,
. Assembled conferences (telephone. luncheons, staff meetings, inter-office
functions, client based, etc.,)
. Negotiated & monitored contracts with vendors (caterers, communications,
suppliers, travel networks)
. Responsible for office inventory, file storage, law library, travel
arrangements
. Evaluated invoices for processing (including expense reports & time-
sheets)
. Handled all aspects of finances / billing functions (accounts receivables
& payables, budgeting, disbursements,
finalized billing, and reconciled bank statements)
. Reviewed and monitored disbursement schedules
. Coordinated all office functions (conferences, events, holiday functions,
and seminars)
. Performed weekly staff meeting with administrative staff to review case
assignments, priorities, status, conditions and
opinions/suggestions
. Administered overall administrative procedures
. Performed follow up calls for upcoming meetings, deadline extensions,
travel arrangements
. Handled all general and interpersonal correspondences
. Prepared and processed all special mailings (overnight, signature
confirmation, etc.,)
Executive Assistant / Legal Assistant
. Responsible for calendar of all executives
. Arranged functions (luncheons, opening events, conferences, holiday
parties, seminars)
. Organized conference calls
. Deliberated travel schedule for senior staff and clientele while handling
their loyalty accounts
. Created marketing tools for retail spaces at various shopping centers
throughout Orange County
. Assessed all potential commercial tenants for Senior Executive Leasing
Consultant
. Prepared all Lease packets
. Verified required documents (insurance policies, financials, government
identifications, credit, etc.,)
. Performed legal research
. Assembled trial books
. Responsible for preparing and filing all legal documents (Answers, Charge
Memorandum, Complaints, Documents
Productions; Requests and Responses, Motions, Subpoenas, and Uniform
Submissions)
. Prepared all corporate documents (Agreements, Audit Inquiries, Corporate
Minutes, Employment Records, Leases and
Loans)
. Interacted heavily with regulatory agencies regarding filing of agency
forms for member organizations, dead-line
extensions, arbitrator lists and hearing schedules
. Administered all correspondences
Insurance Administrator
. Assisted clientele with inquiries and recommended alternative solutions
. Maintained accounting ledger
. Processed and assembled proposals
. Conducted field underwriting to pre-qualify policy issuance and pre-
examined claims
. Processed various types of insurance policies (Auto, Home, Life and
Renters)
. Educated insureds on their policy coverage
. Reviewed insurance policies for individual suitability
. Organized and supervised all office events
THE ROAD
TRAVELED
2011 - Present Simply Insured Insurance Brokerage, Inc. *
Flushing, NY P & C Broker
2003 - Present Simply Living * New York, NY
Real Estate Broker
2002 - 2009 Checkpoint Systems * Brooklyn, NY
Operations Manager
2000 - 2001 The Irvine Company * Newport Beach, C
Executive Assistant
1995 - 1999 Brunelle & Hadjikow, LLC New York, NY
Executive Assistant / Legal Secretary / Assistant Office Manager
1992 - 1995 Automated Concepts, Inc. * New York, NY
Office Manager
1990 - 1992 Nassau Community College * Garden City, NY
GPA: 3.5
Associates Degree - Communications
NCC - Disabled Student Services * Garden City, NY Bus Driver
1987 - 1989 Allstate Insurance * Islip, NY
Office Manager
1986 - 1987 Schal Associates * New York, NY
Executive Assistant
1985 - 1985 Queen Broadcasting Center * Jamaica, NY
Certificate:
Project: Black Expo '85 Speech &
Announcement
1980 - 1984 Lloyd Neal Merrill, Esq. * New York, NY
Receptionist /
Legal
Secretary
PERSONAL
TRAINING
Software
Excel * Lotus 1-2-3 * Internet * Microsoft Office * PowerPoint *
WordPerfect 5.1
Hardware
Mac * Personal Computer
Office Equipment
Binding Machine * Copier * Dictaphone * Facsimile * Personal Computer *
Projector * Scanner * Typewriter *
10-Keypunch
Second Language
Chinese (Cantonese dialect)
License / Certification
New York State Property & Casualty Insurance Broker
New York State Real Estate Broker
Speech & Announcement Certificate
Events
"Bridging the Gap"
"Black Expo '85"
Skills / Characteristics
Accountability * Adaptability * Analytical * Challenge Driven * Common
Sense * Communication (verbal & written) * Computer Literate *
Confidentiality * Customer Relations * Creative * Deadline Proficient *
Dependable * Detailed-Oriented * Diplomacy * Flexible * Follow Up
Reliability * Goal Oriented * Integrity * Interpersonal Interaction *
Leadership * Loyalty * Multi-Tasking * Negotiation Forte * Organized *
Personable * Public Relations * Prioritize * Problem Solver * Professional
* Quick Learner * Research Efficient * Resourceful * Respectful * Team
Player * Time-Management * Self-Motivator
References Proudly Furnished Upon Request