Customer Service Administrative Assistant

Diana Padilla

Administrative Assistant - NYC Department of Parks and Recreation

Bronx, NY

****************@*****.*** - 347-***-****

WORK EXPERIENCE

Administrative Assistant

NYC Department of Parks and Recreation - Bronx, NY - June 2014 to Present

Report directly to senior staff, providing administrative support for high volume POP Borough Office, including

counseling staff and job developers

• Handled phone calls, walk in traffic, and client inquiries

• Scheduled groups, trainings, recruitments and individual client appointments, including but not limited to;

client services, housing and clothing referral appointments

• Designed, created and proofed resumes, checked references and assisted with creating emails

• Assisted with on line job search and provided job leads to clients

• Assisting staff special projects and assignments as deemed necessary

Enumerator/ Crew Leader Assistant

New York Regional Census Center - Bronx, NY - March 2010 to July 2010

Traveled to different locations and filled out Census surveys

• Interviewed people to obtain information for Census Bureau

• Recorded and reported number of people seen on a daily basis

• Submitted documents and filed accordingly

Custodial Crew

NYC Department of Parks and Recreation - Bronx, NY - August 2009 to February 2010

Perform exterior maintenance duties throughout several parks and playgrounds

• Clean and sanitize comfort stations and other facilities

• Sweep and rake leaves; safely dispose of litter and debris

• Ensure all Parks' policies and procedures are followed daily to guarantee safety at all times

• Assist co-workers with garbage to be loaded onto truck when specified by supervisor

• Paint park benches and remove any graffiti present on park premises

• Provide excellent customer service to all park patrons; answered questions and directed them to designated

areas of the park

• Monitor grounds for harmful materials such as glass and nails; alert supervisors and co-workers of any

potential safety hazards

Receiving Clerk

Michael C. Fina - February 2006 to March 2008

Monitored and checked inventory, products upon shipment arrival and quality control of items

• Created daily reports and entered pertinent product information into database for management review

• Provided excellent customer service and effectively provided clients with information regarding orders

• Prepared all products for Show Cases, and other special events

• Ordered a wide variety of products from numerous vendors

• Inventoried stock room and logged information on a daily basis

EDUCATION

Bachelor Of Science in Criminal Justice

Monroe College - Bronx, NY

ADDITIONAL INFORMATION

SKILLS AND QUALIFICATIONS:

• Light word processing and data entry skills

• Bilingual, fluent in English and Spanish

• Working knowledge of MS Word, Excel, Access, outlook and PowerPoint

• Work well in a team or independently

• Professional attitude and appearance

Contact this candidate