Customer Service Manager

* ******* ***, ***** **,*****• 609-***-****• *********@*****.***

Tanisha C. Smith

Objective

Seeking a position that will allow me to utilize the skills that I have obtained throughout my career. A position that also

will allow my talents to bring positive out come to an employer as a team member.

Experience

October 2013- Present E ggerts Crossing Village L awrence, NJ

Office Manager/Social Coordinator

Answered Multi-Line Phones

Marketed Site

Planned Social Events for residents

Deposit Rents

Maintain organization of Office

June 2007-April 2009

Park Place Associates Ewing, NJ

Resident Manager/Social Coordinator

Prepared records of cash receipts and rents

Kept financial records of property operations

Planned events for senior citizens and handicap

Oct. 2003-May 2007

Wet Seal Retail Langhorne, PA

A ssistant Store Manager/Customer Service

Plan and prepared work schedules for employees

Preformed sales work, inventory sheets, daily opening and closing operations

Responsible for floor sets and visual merchandising

July 2002-Oct. 2003

Palmer House Apartments Chester, PA

Leasing Consultant /Resident Manager

Responsible for rent deposits, producing monthly receipts

Worked with manager to perform monthly close and monthly reports

Produced daily, weekly, and monthly property activity reports

Oct.1997- Jan. 2001

JC Penney Portrait Studio Lawrenceville, NJ

C ustomer Service/ Key Holder Manager

Opening and closing procedures

Taking portraits of family and children

Maintaining daily store operations

E ducation

03/2002-01/2003

Empire Beauty Academy Lawrenceville, NJ

Cosmetology License

09/1997-06/2001 Lawrence High School

D iploma

Skills

*Alphanumeric Filing Basic *Managerial Duties* Data Entry*Customer Service *Microsoft Office, Word,

PowerPoint& Excel

45+ WPM

References Upon Request

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