CLYDE ROBERT JOSEPH
************@*****.***
Maitland, FL 32751
OBJECTIVE
To be an invaluable addition to an organization
where my knowledge and experience may be
leveraged to make a meaningful, positive impact
on my internal and external clients.
EDUCATION
May 2007 Boston
University
Certificate, Paralegal Studies
May 2003 University of
Florida, Gainesville, FL
Bachelor of Arts, Business Administration
Specialization, Mass Communication
300May 1999 Winter
Park High School, Winter Park, FL
EXPERIENCE
5/2014-Present Keller Williams Orlando, FL
Real Estate Sales Agent
10/2011-06/2014 Amscot Financial Orlando, FL
Co-Manager
Suggested improved application processes and security procedures which resulted in
increased level of efficiency after foiling a store robbery
Earned the Perfect Performer Award for attendance as well as customer care
Earned multiple Top Collectors Awards
5/2003-10/2011 Walgreens Orlando, FL
Executive Assistant Manager/Certified Pharmacy Technician
Recognized a need and created an employee transfer database that was implemented
by the organization
Reduced employee shrinkage by 10-20% during tenure
Reduced staff absenteeism by creating and implementing a new attendance policy
Lowered employee turnover from 40 to 15% resulting in major savings with respect
to recruitment and training costs
Reduced carryover charges and improved sell through
Earned multiple customer satisfaction awards
10/2000-4/2003 Univ. of FL Student Nighttime Patrol Gainesville, FL
Shift Supervisor
Responsibilities included coordinating and supervising drivers and dispatchers to
provide on campus safety escorts to University of Florida students.
Suggested an eventually adopted change from a route to a point to point service.
10/1997-7/1999 Ticketmaster Orlando, FL
Premiere Service Representative – Call center sales
Multiple awards for being a top magazine and event merchandise seller; promoted
with monetary incentive as a result
SKILLS
Keyboarding rate 70 net words per minute
Computer word processing ( Microsoft Word), spreadsheets
(Microsoft Excel), basic knowledge of: graphics (Arts & Letters,
Adobe Photoshop), database (Microsoft Access), data entry, accounting
(Quicken ), web design, (Microsoft FrontPage)
REFERENCES
Steven Parrish, Community Leader- Walgreens 2501 French Ave Sanford, FL 32773
Phone: 407-***-****
Mark Fraser, Community Leader - Walgreens 5205 Red Bug Lake Rd Winter Springs, FL 32708
Phone: 407-***-****
Brandon Moore, Branch Leader - Amscot 3550 Edgewater Dr Orlando, FL 32804
Phone: 407-***-****