Trevor Pause

***-** *********** **. *********, ON, N2N 3A4

519-***-****

ace7xx@r.postjobfree.com

Overview

I am a recent University Graduate looking for an entry level position where

I can utilize and hone my excellent customer service skills and superior

time management abilities. Throughout my years at school I have maintained

a high level of academic achievement while participating in competitive

sports, (AAA hockey) or working to help support my post-secondary

education. My years of competitive hockey have taught me the value of team

work and the benefits of diverse skills. I am highly competitive and work

tirelessly to achieve the team's desired outcomes. I can be a valuable

contributor to the Eagle Eye team and look forward to an opportunity that

will serve us both.

Experience

Sportco Source for Sports - Kitchener, ON, Canada

Sales Associate/Supervisor September 2013 - Present

Supervisor of 3-5 employees

Responsible for end of day duties such as counting off the register,

locking the store, and printing off daily sales numbers.

Problem solving customer related issues and inquiries.

Ensure that merchandise is fully stocked.

Compute sales prices, total purchases and receive and process cash or

credit payment.

Recommend, select, size, and help locate or obtain merchandise based on

customer needs and desires.

University of Waterloo - Food Services, Waterloo, ON, Canada

Servery Operator September 2011 -April 2013

Proficient in food sanitation procedures and presenting an inviting and

pleasant location for dining.

Provided superior customer service to all patrons from initial order taking

through to quality food preparation and delivery in accordance with company

requirements.

Maintained stock levels and product rotation in a fast paced kitchen while

adhering to standard operating procedures.

Responsible for overall cleanliness of facility both in the front of the

house and in the kitchen.

Casey's Bar & Grill, Kitchener, ON, Canada

Line Cook April 2012 - August 2012

Qualified in inspecting and sanitizing food preparation areas, including

equipment, work surfaces and serving areas to ensure safe and sanitary food-

handling practices.

Maintained food safety through proper preparation of meat products at

required cooking and holding temperatures.

Ensure freshness of food and ingredients through visual quality

inspections, observation of shelf life, and maintaining proper stock

rotation.

Supervised less experienced staff in addition to regular responsibilities

during periods of high demand.

Kappeler Masonry, Waterloo, ON, Canada

Labourer May 2011 - August 2011

Front line safety responsibilities which included but were not limited to

cleaning, preparing, and eliminating possible hazards from construction

sites.

Load, unload, or identify building materials, machinery, or tools,

distributing them to the appropriate locations, according to project plans

or specifications.

Erect or dismantle scaffolding, shoring, braces, traffic barricades, ramps,

or other temporary structures.

Provide general assistance to craft workers, such as masons, in order to

guarantee project completion in a timely fashion.

Trevor Pause... continued

Dollar Giant, Barrie, ON, Canada

Cashier/Merchandiser August 2010 - November 2010

Thoroughly knowledgeable of the store's merchandise and services.

Responsible for all aspects of financial transactions including cash, debit

and credit purchases as well as returns.

Adept at identifying customers' needs, suggesting products that fulfill

those needs, and up-selling additional products in which the customers may

be interested.

Maintained proper inventory levels and merchandising formats throughout the

day in order to maximize the revenue generated.

Dairy Queen, Orangeville, ON, Canada

Grill Cook October 2007 - June 2010

Highly effective member of the food preparation team in one of the highest

volume Dairy Queen restaurants in Canada.

Operated complex high volume equipment to deliver a superior customer

experience on a timely basis.

Responsible for maintaining the sanitation, health, and safety standards in

all work areas.

Maintained product control processes in order to minimize waiting times for

customers while simultaneously controlling product waste.

Education

University of Waterloo, Waterloo, ON, Canada

B.A Honours Psychology, 2013

4.0 GPA; University of Waterloo Merit Scholarship 2009

Orangeville District Secondary School

Honour Roll, 2008

Skill Highlights

Customer Service

Conflict Management

Team Leadership

Proficient in Microsoft Office and SPSS statistical software

Time Management

Contact this candidate