Customer Service High School

Brittany N. Broadie

**** ********** ******

Charlotte, NC 28214

Phone (cell): 980-***-****

Phone (home): 704-***-****

E-mail: *.*******@*****.***, ********.**@*****.***

Summary

Brittany has 5+ years in the customer service industry, including face to face and telephone. She is a bit of a

perfectionist, which requires her work to reflect just that. Brittany, feels as if her role in a position is to exceed

expectations while maintaining professionalism, poise, and a warm smile.

Education

August, 2004– June, 2008, Harding University High School, High School Diploma

September, 2010- February, 2011 – University of Phoenix, No degree received

April, 2014 – Present, Colorado Technical University (online) Bachelors in HR Management

Work Experience

May, 2011– Present, ASEP Assistant

Charlotte Mecklenburg Schools

Assist in overseeing elementary aged children after school, helping with homework, snack distribution, Inventory,

spreadsheets, Microsoft Office, data entry, multi-line phone, newsletters, training, customer service, parent teacher

conferences, field trips, etc.

October, 2011– February 2012, Customer Service Agent

Centralized Showing Service

Appointment setting for real estate agents, through inbound and outbound calling.

July 2010– October 2011

Bank of America, Contracted Janitorial Services (Clean Net USA)

Light to heavy cleaning, after normal bank hours.

November– 2008 - July 2009, Cashier

Wal-Mart

Customer service, using a cash register, and assisting in other areas around the store

Volunteer Work

January, 2004 - Present

Beatitudes Hair Salon

Inventory, Book-Keeping, Appointment Setting, Errands, Product Knowledge

June, 2010– December, 2013

Meeting Place Church Nursery

January, 2009– Present

Nursing Home (Sunday school)

References

Jeanette Whack, Former Supervisor, New Beginnings Home Center - 704-***-****.

Latoya Simpson, Co-Worker, Charlotte Mecklenburg Schools - 704-***-****.

Sherri Thompson, Hair Stylist, Beatitudes Hair Salon, 704-***-****.

Samantha Jeffries, Current Supervisor, ASEP Site Coordinator, 980-***-****.

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