James Carter
Customer Service/ Medical Records/ Food Service Temp / Bar back
Las Vegas, NV
***********@****.*** - 702-***-****
Customer Service Rep with extensive medical records and supervisory experience looking for a position with
an established company. I have excellent communication skills, can multi-task, and am self-driven. A food
service temp with a bar back and bartender back ground, I am proficient in customer flow management. I have
over a year experience in all my back grounds.
WORK EXPERIENCE
Slot Marketing
Gold Coast Casino - Las Vegas, NV - March 2014 to Present
Responsibilities
Creating club cards promotional gifts cashing out points customer service
Accomplishments
Creating club cards
Skills Used
Great customer service
Temp Food Server
Clark County School District - Las Vegas, NV - November 2013 to Present
Customer Service:A friendly, relaxing demeanor, courteousness and quick service will help get repeat
customers. Long, busy days on your feet are the trademark of a server job. Servers are part of a team. You
will be working with other servers, busboys, bartenders and cooks to make a great dining experience. Being
a team player is essential.
Medical Records Clerk
Las Vegas Skin and Cancer Clinic - Las Vegas, NV - April 2012 to August 2013
Create new medical records and retrieves existing medical records by gathering appropriate record folders and
contents, Assign, record, and verify new record numbers, Gather patient information by collecting demographic
information from a variety of sources, Maintain record availability by processing charts into the department
using chart mark-off procedures facilitating chart location activities, Deliver charts to assigned areas of the
hospital by following established routing procedures, Maintains continuity of work operations by documenting
and communicating actions, irregularities, and continuing needs
Regional Manager / Sales Associate
PCS Wireless - Las Vegas, NV - April 2007 to December 2010
Scheduled workers, bookkeeping and banking marketing phones and accessories Performed sales
presentations to match company’s products with identified needs Remained knowledgeable of company’s
products to facilitate sales efforts Prospect / network to acquire new accounts Participated in sales forecasting
and planning Maintained sales records and prospect database as required Attended legal trade shows and
User Group meetings Provided follow-up with customers to ensure customer satisfaction with products /
services provided. Communicated customer requests to management. Participated in year-end inventory and
cycle counts.
EDUCATION
Diploma in Medical Administrative Assistant
Everest College - Henderson, NV
2011 to 2012
Certification in Bartending and Barback
National Bartending School - Las Vegas, NV
2006 to 2006
Applied Science Multi Media
ITT Technical Institute
SKILLS
Customer Service for Thirteen years, Regional Manager over 20 Employees, Excellent Communication
Capability to handle multi-functions and exquisite in organizing, planning, and prioritizing duties Friendly
personality with the desire to work with the public with high level ability to accurately follow directions
ADDITIONAL INFORMATION
Basic Life Support Skill Set
CPR Certified Patient Medical History
Vitals