Project Manager Management

John Seitzler

*** ******** ***. 214-***-****

Terrell, Texas 75160 ******@********.***

Relevant Professional Experience

Team Store Manager

Allen Americans Professional Hockey Team 2011-Present

• Day to day operations including managing on-line team web site, sales

• Nightly sales reporting and reconciliation to Americans and Central Hockey League

• Inventory, ordering, and promotions

Web Master

Allen Americans Youth Hockey Association 2011-Present

• Design, hosting, search engine optimization and maintenance of Team web site

http://www.aayhl.com

• Board member, Sponsorship Team Lead - responsible for promoting and helping to fund our

non-profit organization.

Profit Champion, Unit Training Coordinator

Chick-fil-A 2009-2011

• As Profit Champion my number one responsibility was to maximize financial returns while

controlling food costs, labor costs, and other general costs.

Duties included labor scheduling for staff of 68 personnel covering all shifts and office

staff for restaurant with over $6Million in sales annually, reviewing various daily reports,

verifying purchases and credits, checking current produce and bun pricing, review food

cost and labor cost reports as well as the IPO P & L to identify progress and opportunities

for improvement. Monitor inventories to assure they are at a minimum level allowing for

truck delivery times.

• Unit Training Coordinator for 3 Chick-fil-A restaurants in the Dallas area. Duties included

verification of I-9, W-4 completion, and to make sure every Team Member in the Restaurant was

certified in a minimum of four specific training modules within the Team Member Development

Process (TMDP). Those four TMDP modules are:

• ORIENTATION The foundation upon which every Team Member functions. The module includes

the The S. Truett Cathy Story, 2nd Mile Service®, Creating Raving Fans®, the uniform, customer

interaction and more.

• VISION & VALUES Five key corporate values embraced by every Team Member are discussed

in this module: Customers First, Working Together, Continuous Improvement, Personal

Excellence, Stewardship.

• SAFETY & SECURITY Protection for the Operator, Team Members and customers. This

module informs and educates about proper food preparation, Restaurant security, cleanliness,

safety measures and more.

• PRIMARY JOB SKILL MODULE Ensures that every Team Member is trained on his/her job the

correct way. Chick-fil-A’s continued success demands that each Team Member is competent in

the specific concepts, subjects, skills and procedures presented in the TMDP modules .

Owner, Senior Analyst, Consultant, Systems Administrator

J & K Enterprises 1993-Present

• Web site creation, implementation and turnkey management.

Representative list of current web clients available upon request.

• Large Enterprise-wide IT implementation and migration projects.

• Network attached storage (NAS) design and administration.

• Total web based systems administration using Linux OS. Including bandwidth and disk usage

monitoring, and windows based email solutions (POP3, IMAP servers).

• Enterprise nightly system backups including set up and maintenance of off-site disaster recovery.

• Server-side programming, MySQL database admin, Dynamic HTML, CSS, PHP, FTP, site server

hosting, web site creation, graphics design, creation of secure e-commerce sites, DNS

administration.

• Web Site Search Engine Optimization for commercial clients.

• Desktop support, network troubleshooting

Provide vision and dedicated leadership for key technologies including:

• •

Enterprise Systems Architecture Network Design

• •

Network Attached Storage (NetApp) Enterprise Migrations

• •

Internet/intranet Technologies Systems Configuration and Administration

• •

Client/Server Installations SAP R/3 Archiving Architecture

• •

LAN/WAN Server Installations Financial, Manufacturing Sales & Billing

Systems

Consulting Engagements

Senior Systems Architect, Bayer, Inc., Wakefield, MA

As a Senior Systems Architect, my primary assignment was to create four distinctive statement of work

documents for my client (NetApp) to present to Bayer, Inc. for evaluation and commitment to future projects.

Gain a thorough understanding of their current NetApp NAS environment at both datacenters. Define a

standard deployment brick to be used across all filers using Best Practices specific to Bayer's environment,

define best practices for: Filer hardware configuration, naming conventions, volumes, qtrees, FTP, NFS, CIFS,

iSCSI, FCP, OSSV, SNMP, SnapMirror, SnapVault, Remote Management- Develop migration process for non-

compliant filers to compliancy

- Develop management practices for both compliant filers and non-compliant filers

- Review architecture of backup and recovery solution.

- Verify site hardware conformance to best practices. Verify NetApp software conformance to best practices.

- Verify Filer device configuration to NetApp best practices, including: volume/qtree/RAID layout (storage

architecture), synchronization schedules (SnapMirror/SnapVault), OSSV clients, network topology/throughput,

large vs. small volume management, define backup process, define recovery process.

Project Manager - Systems Architect, Verizon, Irving, TX

Challenged to direct a series of enterprise-wide IT implementation projects for this $170 billion

international telecommunications company (formerly GTE). Headed up evaluation and design team,

including overall design, architecture, and budgeting, scheduling, communication leading to the final

implementation of Network Appliance platform for enterprise-wide NAS (Network Attached Storage)

initiative that saved Verizon over $2 million. Advocated completely new direction and standard for file

services using Network Appliance filer hardware platform.

-Served on Windows Enterprise File/Print project team, creating and executing test plans for equipment/

platform selection.

- Led production build of W2K active directory servers and network attached storage, now the enterprise

network backbone and standard for future server implementations throughout Verizon.

- Directed nationwide expansion of Microsoft Exchange server, implementing a new hub and spoke server

and providing a more stable platform for 85,000 end users. - Evaluated and recommended tools for

migration of enterprise-wide Windows domains, upgrading users, global groups and computers.

– Twice nominated for Verizon Excellence Award.

Project Lead Engineer – Consultant, CSI Group, Carrollton, Texas

Spearheaded project to install and configure multinational Windows for integrated building management

and access control systems company. Migrated individual (rogue) domains into single international multi-

trust domain structure. Trained staff to manage ongoing implementation and administrative activities.

Project Manager – Consultant, Motel 6, Dallas, TX

Coordinated and headed up a nationwide migration of all motels and service centers from Novell to Windows.

Analyzed existing logical network. Designed hub and spoke network configuration with all sites funneling to

centralized corporate system.

Business Consultant – NT/LAN Administrator, Sea-Land Service, Inc., Dallas, TX

Administered entire network, domains, servers and workstations for major billing system project. Arranged

isolated domain for critical offsite, week-long demonstration of pilot project for 30+ executives and end users.

Senior Technical Team Lead – Consultant, GTE Telecommunications (now Verizon), Irving, TX

Key contributor to FPI Pilot Project, creating comprehensive white paper, Commodity Cost Curve: Proof-of-

Concept. Explored total cost of ownership (TCO) for converting mainframe legacy systems to nationwide client-

server configuration using Microsoft Office and BackOffice software.

Technical Team Lead, Mary Kay Cosmetics, Inc., Dallas, TX

Designed, programmed and implemented seminar registration system (accommodating 50,000+ attendees) for

the Special Events Department using various PowerHouse modules and DEC VAX/VMS.

Education

Tulane School of Business, New Orleans, LA MBA Certificate in Business Administration

Almeda University, Boise, ID BBA - Information Technology

Texas Tech University From 1966-1970

Certifications and Training

Profit Champion Workshop – April 2010, Chick-fil-A Corporate

Certified Search Engine Optimization for web sites

Windows Network and Operating Essentials. Supporting Microsoft Windows Professional and Server.

Network Appliance Training, Dallas, TX

Data ONTAP System Administration. Data ONTAP Advanced System Administration and Troubleshooting.

Project Management Institute, Newtown Square, PA

Project Management Professional

Project Management Training, Dallas, TX

Project Management Context and Processes. Project Management Scope and Time Management.

Intermediate Project Management/Planning, Scheduling and Control. Intermediate Project

Management/Leadership. Intermediate Project Management/Taking Action. Project Management Applied Tools.

Accelerated PMI Certification.

SAP Training, Atlanta, GA

SAP Business Warehouse. SAP R/3: Technical Core Competence - UNIX/Oracle (Basis Administration). SAP

Basis Administration 4.0 Delta. SAP R/3 Data Archiving 4.0. SAP R/3: ArchiveLink – Applications. SAP ABAP/4

Fundamentals. SAP R/3 Introduction to AcceleratedSAP. AcceleratedSAP Project management 3.1. SAP Basic

Systems Operation. SAP R/3: Advanced Systems Operations. SAP Archive Information Systems. SAP R/3:

Technical Overview.

Affiliations

Project Management - Information Systems Specific

Past Member, Project Management Institute, Member - ID # 221676

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