Customer Service Medical Assistant

Christine Nicole Brown

**** *** ****** ***. *** Vegas, NV. 89108 702-***-**** *********@*****.***

Medical Assistant with a background rich in providing quality patient care and compassion. I am eager to utilize my education and

become a vital part of your organization.

Skills Summary

CPT/ICD 9 Coding Capillary & Patient Education

Surgical Tray Set Up Venipuncture Electronic Health Records

Accounts Specimen Front Office Operations

Payable/Receivable Collection Medical Administration

HIPPA Knowledge Data Entry

Employment History

UNIVERSITY OF NEVADA SCHOOL OF MEDICINE Pediatric DEPARTMENT – Las Vegas, NV.

Medical Assistant Front Office Insurance Verification, Back Office MA & Medical Records, 2011 to Present

Job duties in front office include answering the incoming calls, scheduling appointments for multi specialist and

primary care group. Triaging patients over the phone. Verifying insurance i.e.; Medicaid, Culinary, Tricare, HPN,

United Healthcare, Aetna, Cigna ECT. Chart preparation. Referral verification and preparation. Working closely with

UMC hospital as well as Sunrise hospital for billing purposes.

Job duties in back office include working closely with Pediatrician to develop treatment plan and care for patients with

Diabetes, Thyroid function abnormality and wide ranges of all complications dealing with the endocrine system. Daily

triaging weight/height/manual blood pressure/capillary pricks to obtain Blood Sugar and Hemoglobin A1C. RX and

Procedure P/A daily. Administration of immunizations. Growth chart plotting. Growth Hormone P/A .

Job duties in medical records include working closely with the front desk for patient appointments. Pulling charts for

upcoming appointments. Faxing records at various companies request. Paying close attention to detail i.e.; Doctors

signature, correct date, diagnosis codes etc.

VONS Grocery – Las Vegas, NV.

Customer Service Front Desk – Checker Cashier, 2006 2008

Job duties include taking care of all money drawer counts for cashiers. Western Union Orders. Inventory of General

Merchandise. Customer returns/exchanges. Answering any incoming calls for our store. Produce code knowledge.

Experience with WIC, BOB, secret shopper. Keeping line to a maximum of 3 customers.

IN HOME CARE SERVICES – Lancaster, CA.

In Home Health Care Taker, 2003 2005

Job duties include engaging in both mental and physical activities. Dispensing medication at various times throughout

the day. Maintaining prescription refills and appointments for patient. Wound Dressing and cleaning. Daily charting of

vitals and care notes.

Education

PIMA MEDICAL INSTITUE

Medical Assistant Program, 2011

Graduated with Honors and Perfect Attendance. CPR certified for both adult and pediatric.

Page 1

Christine Nicole Brown

6620 Old Oxford Ave. Las Vegas, NV. 89108 702-***-**** *********@*****.***

100+ venipuncture

Page 2

Contact this candidate