Manager Office

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Phone 952-***-**** • E mail ***********@*******.***

Shana Antonissen 9287 Lake road Woodbury mn, 55125 952-***-****

***********@*******.***

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Shana Antonissen

Objective

To build on my years of small business knowledge and utilize my energy & passion to drive a successful

business.

Work experience

March 2014 – Present Croix Counseling & Psychology Hudson, Wi

Business Manager/Administrative Assistant

Front Desk Management

Client Relations

Scheduling Human Resource Duties Liaison between clinic doctor and corporate office.

General Daily Operations.

December 2007 – Present A & M Concepts/SoCal Style Minneapolis, Mn

Owner

Small Minnesota based business that is open to all ideas

SoCal Style – Currently a small retail outlet for eco friendly designers like Bungalow360 & Green Tree Jewelry.

October 2011 – Dec 2012 Banfield Pet Hospital Minneapolis, Mn

Office Manager

Client Relations: Provide professional, effective and exceptional client service. Leading by example and ensuring that

all associates do the same.

Financial: Manager and drive consistent revenue growth and profitability by continuously improving efficiency within

my team.

Associate Engagement: Lead the para professional team, personal development plans, in hospital contests, coaching

General: New Hire Training, Staff Scheduling, office paperwork and filing, execution of all new corporate rollouts.

Provide inspirational leadership for my team by providing a positive relationship with clients, employees, adoption

center agencies and Petsmart associates.

March 2009 – July 2011 Synergy Homecare Woodbury, Mn

Office Manager/Marketing Manager

Office Manager

Marketing Manager

Startup projects: I have helped this company open their doors and I have a very good understanding of what it takes to

get a company started. In this role I have helped set up the filing system, gone through all the application processes

from the Minnesota Department of Health for both Medical assistance and licensing. I have helped create partnerships

Shana Antonissen 9287 Lake road Woodbury mn, 55125 952-***-****

***********@*******.***

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with large vendors that help gain referrals, hiring all new staff and completed their background checks.

2006 – Oct 2008 Minneapolis Medical Group Edina, Mn

Office Manager/New Patient Rep

Front Desk Management

Scheduling Human Resource Duties Liaison between clinic doctor and corporate office.

Inventory/General Operations

Accomplishments: Increased patient retention and Paperwork accuracy. Improved patient relations and satisfaction

ratings.

2003 2006 G Will Liquors Cottage Grove, Mn

Store Manager/Buyer

Daily Store Operations and Administration.

Purchasing

Merchandising

Human Resource Duties

Sales

2002 2003 Cost Plus World Market Minnetonka, Mn

Assistant Store Manager/Wine Shop Manager

Store Operations and Administration

Human Resource Duties

Merchandising Duties

Wine Shop Manager:

Education

Carlsbad High School Carlsbad, Ca

Palomar College San Marcos, Ca

A Plus Certification Networking Plus Certification

Computer proficient in MS DOS, MS Office (including word & excel), MS Windows, IBMAS400 Systems, Adobe Photoshop, Jasc

Print Shop, Desktop publishing programs and other miscellaneous software, Vision system, corporate ordering systm

Shana Antonissen 9287 Lake road Woodbury mn, 55125 952-***-****

***********@*******.***

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