Sharyn Lyles
*** *** ****** *****, ******** Beach, SC 29575
843-***-**** • *************@*****.***
Top-notch candidate with several years' experience managing business relations, special projects and administrative tasks for executive
level management. Sustain excellent level of customer service through written and oral communication, problem resolution abilities, and
a high level of success through organization and time management. I am equally efficient in project management, administrative tasks,
sales experience and advanced computer abilities. My experience includes wholesale, retail and manufacturer sales, marketing, staff
management and an administrative background
Work Experience
Bluegreen Vacations Corporation, Myrtle Beach, South Carolina - 2014
Quality Assurance Specialist (QAS)
• Responsible for overseeing the efficient and accurate preparation of contract documents for all product types including club sales,
samplers, equity trades, downgrades and conversions
• Review documents in closing and provide new owners with an understanding and a realistic expectation of ownership
• Reinforce sale during closing process
• Ensure new buyers leave with all legally required documents and ownership materials
• Prepare contract for sales accounting
• Take ownership of sale from contract inception through booking including follow up calls, rescission cancellations, NSFs, tracking
reports, correspondence and sales or contract related issues.
• Maintain high level of professionalism in attitude and appearance and provide excellent customer service.
Nextaff Agency, Raleigh, North Carolina - 2013
Executive Assistant to Vice President & Chief Strategy Officer
• Provided support to CSO/VP for day-to-day operations as well as individual projects as needed
• Significant calendar/email management and meeting/conference call/conference scheduling
• Scheduled airline and accompanying travel arrangements
• Managed confidential information in a professional manner
• Served as point person for CSO/VP
• Provided general office assistance as needed, including setting up events for office personnel
• Supported smooth departmental operation during executive's absence. Maintained communication during periods of travel,
prioritized communication, provided information and facilitated or made timely decisions as knowledge permitted
Reason for leaving: moved to South Carolina
Wyndham Vacation Ownership, North Myrtle Beach, South Carolina - 2011 – 2013
In-House Marketing Coordinator - 2012-2013
• Coordinator between resort guests, resort management, marketing and sales team for scheduling resort activities and meetings
• Booked tours for in-house sales representatives and prepared all required paperwork for meeting
• Arranged follow up phone calls with timeshare owners to assist them with ownership information
• Provided owners and guests will excellent customer service through attention to details
• Maintained daily paperwork for shift; assisted with preparing paperwork for adjacent shifts
Executive Assistant to Senior Vice President of Marketing - 2011-2012
• Performed administrative duties for SVP of marketing which included maintaining calendar, coordinating meetings and calls
• Arranged travel schedule and reservations for SVP's business and personal travel
• Prepared reports and coordinated web cast for weekly marketing meetings/calls
• Handled highly confidential information for executive staff, both business and personal
• Coordinated monthly award program for region, as well as handled special projects as assigned
• Set up, ordered and coordinated uniform program for the regional marketing team (200+ employees)
• Reason for leaving: relocated to North Carolina to provide care for a terminally ill parent
DUMAC, LLC (Duke University Affiliate), Durham, North Carolina - 2008 - 2011
Administrative Assistant
• Administrative assistant for 9 departmental members (5 managers and 4 investment analysts)
• Handled heavy calendar management, maintaining accurate and up-to-date calendars for each team member, including daily
videoconferencing, conference calls, and meetings. this required constant contact with outside vendors, managers and assistants for
coordination
• Coordinated crucial quarterly conference calls with new and existing investments managers
• Managed arrangements for luncheons, seminars and conferences
• Arranged domestic and international travel arrangements, including detailed travel agenda for traveling staff member
• Created, reconciled and processed expense reports for team as required following travel
• Assisted with preparation of presentations and materials for quarterly Board of Trustee meetings
• Reason for leaving: relocated to North Myrtle Beach for position and family
Adstracts, Inc., Raleigh, North Carolina - 2005 - 2007
Executive Sales Assistant - 2005-2006
• Performed administrative duties for executive management team (CEO, EVP and Sales Manager)
• Coordinated projects and events for internal and external customers
• Assisted with maintenance of three websites, updating company and product information
• Liaison between management and all impacted departments to ensure proper communication and reporting practices including
design, manufacturing and sales
• Arranged travel schedules and reservations for executive team for both domestic and international travel
Sales Representative - 2006-2007
• Handled sales meetings with clients (Target, Michael's, Office Depot, etc.) and maintained ongoing communication with their upper
level management
• Developed presentations for on- and off-site meetings and tradeshows
• Organized details of special events, including travel arrangements and booth setup
• Attended and worked tradeshow events showcasing company product lines
• Developed specialized programs to assist clients with meeting their sales goals; successfully placed product in Target
• Reason for leaving: Laid off, company closed
Schurman Fine Papers, Raleigh, North Carolina - 1999 - 2005
Sales Representative
• Successfully re-established sales territories in Virginia and North Carolina, surpassing all sales goals despite challenges associated with
prior negative company representation. Customer base included department stores, independent gift shops, hospital gift shops and
bookstores, as well as USAF and USN
• Took largest customer in territory from $25K annually to $425,000K annually in wholesale purchases
• Territory sales exceeded $1.1 million annually
• Reason for leaving: Laid off, division sold