Customer Service Sales

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August 03, 2014

Ginessa Sgabellone

EXPERIENCE

Manager 2007-Present

Subway Sandwiches, Windsor, Ontario

• Received “Person In Charge” certificate, remaining constantly on call when needed for all requests

• Accurately record and collect cash deposits; make weekly deposits into store bank account

• Prepare store for monthly evaluations, consistently complying with head office

• Count and enter inventory each week and send to head office to ensure sales match inventory

• Successfully estimate and purchase inventory/stock through specialized computer system (e-Sysco).

Complete stock receivables and input in computerized program on a weekly basis

• Manage a minimum of 12 employees; train new employees and create weekly staff schedule

• Revamp store to adhere to new monthly promotions

• Ensure that all health and safety codes are up to corporate and legal standards

• Providing excellent customer service to all customers

Supervisor 2009-Present

Tim Horton’s, Windsor, Ontario

• In charge of Mentoring and motivating team members to reach their set goals and expectations.

• Leading my team throughout a shift with a positive attitude

• Taking on the role of team captain and setting an example for the rest of the team to follow

• Constantly looking for ways to improve the business and effectively communicate with the

management team

Sales Associate 2008-2009

Dynamite Clothing Store, Windsor, Ontario

• Met and exceeded weekly sales goals by promoting, selling and upselling clothing and accessories.

• Achieved “Employee of the Month” status for reaching sale goals

• Delivered excellent customer service to all clients

EDUCATION

Bachelor of Education, University of Windsor, Windsor, ON 2014

• Junior-Intermediate Divisions

• English

• Graduated with Honors

Bachelor of Arts, University of Windsor, Windsor, ON 2013

• Major in English, minor in psychology

References Available Upon Request