Customer Service Manager

hanna L. Velasquez

S

**** **** **** ***** **** Valley City, UT 84119 801-***-**** 801-***-**** ***********@*******.***

Summary of Qualifications:

One year

experience of working a production line and assembling heart catheter parts;

16 years

experience working as an assistant to teachers;

12 years

experience coordinating STAR reading program that mentors low-level readers;

Demonstrate

d ability to accurately perform tasks and duties in a timely and organized manner;

Quick to

learn new duties to apply to daily performance.

Professional Experience:

September 1998 - Current ParaEducator Granite School District

Teach language arts to several small groups of Kindergarten children;

Monitor progression of weekly reading levels;

Participated and received completion of many workshops and certifications provided

by Granite District;

Recruit volunteers to help low-level readers;

Collaborate with homeroom teacher about student progression.

June 2005 – August 2011 Machine Owner/Operator MSH Vending

Stocked 20 vending machines weekly across the Salt Lake valley;

Repaired and maintained maintenance of machines;

Great customer service;

Recorded all bookkeeping.

October 1989 – November 1991 Assistant Manager One Hour Martinizing

Cashier, money, and register functions;

Specialized in hand ironing and detailing wedding gowns;

Ensured all duties were completed in a timely manner.

April 1982 – October 1989 Assistant Manager Dirks Dry Cleaning

Cashier, money, and register functions, as well as, prepare and drop bank deposits;

Lead Presser in dry cleaning department;

Mapped out and managed department operations.

April 1981 – April 1982 Bard Medical Soldering and Assembly

Built parts that were crucial to heart catheters;

Prepared packages to be sent to medical facilities;

Clean-room environment;

Worked with microscopes.

Education: Computer Skills:

Granger High Adult Education ~Beginner computer skills;

~High School Diploma ~Keyboarding 28 WPM;

Salt Lake Community College ~Beginner Microsoft Word;

~Key Boarding course ~Emailing.

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