Customer Service Training

817-***-****•****.**********@*****.***

Josh R. Gilchriest

Josh R. Gilchriest

***** **** **., **********, ** 77356• 817-***-****• ****.**********@*****.***

Objective

To obtain a challenging position that offers career development where my skills as a manager, trainer, leader and

mentor can be utilized.

Qualifications

Quality-driven professional with over 6 years of oil field experience.

Self-motivated in the areas of: Time Management, Organizational Skills, Multi-tasking, Self-

Development, and Job Safety

Knowledge of SAP program

Proven ability to successfully analyze an organization's requirements, deficiencies, opportunities, and

improve productivity

Service Management Skills Training

Proven ability to lead, supervise and manage multiple priorities.

Increasing Personal Effectiveness Training

Exceptional Customer Service Skills Training

Primary Leadership Training and Hazardous Material Training

Alcohol and Drug Awareness Training

Experience

2011- 2014

United Vision Logistics Huntsville, TX

Terminal Manager

Operated as a logistical specialist for multiple clients across the United States.

Recognized skills in sales and contract negotiation, owner operations, and managing

multiple drivers.

Developed and maintained customer relations to assess satisfaction and ensure each of their

needs are met.

Responsible for maintaining multiple rigs, trailers, and equipment that required safety

measurements including damage control, Commercial Vehicle Safety Alliance, DOT

compliance, and emergency response.

Additional assistance for technical support.

Always ensured professional communication and a safe and effective working environment

for all United Vision employees and business cliental.

2008- 2011

ACME Truck Lines Lafayette, LA

Owner/Operator

Managed multiple employees and coordinated schedules to dispatch rigs.

Negotiated, reviewed, and revised billing contracts.

Constantly improved customer relations and business networking.

Established a good work environment with multicultural and diverse groups.

Met strenuous deadlines daily.

Ensured safety, productive work within a fast paced environment in high demand and

making myself readily available 24/7 to optimize production.

Enforced extensive DOT and safety rules and regulation training and certifications.

Assisted with troubleshooting and repairs of diesel engines, airlines, and electrical systems.

817-***-****•****.**********@*****.***

Josh R. Gilchriest

2004-2008

DH Systems Azle, TX

Electrician

Responsible for following codes, obtaining permits and job safety.

Lead technician service providing direction and support to my team.

Installed new commercial and residential electrical equipment as well as troubleshoot, repair, and

replace any faulty equipment.

Managed three, six man crews and in charge of training new hires.

Adapted to a flexible work environment.

2001-2013

Gilchriest Calf Chutes Corrigan, TX

President

Portrayed the importance of leadership and responsibility.

Responsible for all inventories, contacting suppliers, negotiating prices, and placing

orders for all materials.

Revolving knowledge of “new and improved” materials to help improve quality, costs,

and maximize production of chutes.

Coordinate all operations, including schedules, to meet the needs of all customers and their finished

products in a timely manner.

Education

2013- 2014

California Coast University Santa Ana. CA

B.S. Business Management

A.A. degree achieved from Cisco Jr. College (2000)

Honors graduate from Chester High School (1997)

References

References are available on request.

Contact this candidate