Human Resources Sales

Shannon McClure

Human Resources Director - PrecisionIR Group

Doswell, VA

*******.*.*******@*****.*** - 804-***-****

WORK EXPERIENCE

Human Resources Director

PrecisionIR Group - Chesterfield, VA - July 2012 to Present

Managed all areas of HR covering areas of Benefits, Recruiting, Employee Engagement, Performance

Management, Compliance, Compensation, and Human Resource Management Information Systems (HRMS)

in North American and European Offices.

• Designed and established onboarding process. Partnered with department managers to create a training

matrix for new-hires at all levels in the organization

• Created and distributed company's employee handbook for North America and European offices

• Developed a comprehensive exit interview process and questionnaire. Disseminated information to managers

for performance coaching

• Developed, revised and implemented HR policies and procedures to include: PTO, Travel and Entertainment

• Designed, managed and trained management staff on progressive discipline policy

• Created, composed, updated and verified job descriptions for all positions within the organization

• Coordinated health, life and disability insurance enrollments and communicated with service providers

concerning administration of programs

• Managed annual open enrollment process for health insurance, FSA's and voluntary life

• Advised Executive Team and Management on the formulation and administration of plans and policies for

HR activities

• Managed quarterly and annual commission and bonus processes for departments

• Managed and led redundancy process for London office after company downsize

Sales Administrator / Executive Assistant / Webcasting Manager

PrecisionIR Group - N - Chesterfield, VA - June 2011 to July 2012

Assisted President, V.P. of Sales and Marketing and V.P. of Vcall/Webcasting with various duties as required

in North American and European offices and managed webcasting team.

• Garnered relationships with Sales Associates in North America and London offices to assist with selling

procedures

• Scheduled weekly meetings with Sales Associates

• Created client welcome package and client satisfaction surveys

• Provided support to streamline processes within a fast paced high volume sales team

• Worked with Media Account Executives to create streamlined event process from beginning to end

• Created best practices for Bloomberg Markets Spotlight advertisements increasing participation in the

partnership with Bloomberg

• Reviewed and approved client contracts and entered in tracking system

• Calculated monthly sales commissions based on submitted renewals and new contracts

Human Resources Consultant (Global)

VACO / PrecisionIR Group - N - Chesterfield, VA - February 2011 to June 2011

Managed all areas of HR covering areas of Benefits, Recruiting, Employee Engagement, Performance

Management, Compliance, Compensation, and Human Resource Management Information Systems (HRMS),

and Payroll.

Divisional Coordinator

DaVita - Glen Allen, VA - December 2006 to October 2010

Directly assisted 2 Divisional Vice Presidents with a team of 1500+ employees.

• Composed and edited correspondence

• Managed confidential information

• Coordinated calendar/travel arrangements and meetings

• Reconciled and tracked expense reports for DVP direct reports

• Created meeting presentations using PowerPoint, Publisher and other DaVita approved programs/

applications.

• Extensive event coordination including annual 3 day conference

• Maintain and update teammate files and administer pay increases

• Obtain and track monthly Medical Director Fee invoices

• Part of a Nationwide team for helping DaVita become more Environmentally Friendly

o Creating education information, newsletters, suggestions for recycling unusual items

o Suggesting green meeting practices and coordinating recycling efforts with current vendors, and assist

dialysis facilities throughout the U.S. with "green" efforts

• DSSLeadership Teacher

o Teaching new possible management teammates how to manage different types of personalities

o Create educational materials for bi-weekly classes in Retention Programs

Director of Human Resources

Ellwood Thompson's Natural Market - Richmond, VA - September 2004 to December 2006

Overall management of Human Resources Department including payroll, benefit administration, recruitment,

and employee relations.

• Managed and created relationships with benefit vendors

• Direct management of 100+ onsite employees

• Completion of quarterly employment taxes

• Created semi-annual salary tracking and evaluation program

• Liaison between employee and CEO/President

• Created and implemented employee handbook

• Created and implemented new hire program to include customer service training

• Led and created training programs for tasting and knowledge of new natural products

Human Resources Manager

Sydnor Hydrodynamics, Inc - Mechanicsville, VA - July 2002 to September 2004

Managed overall Human Resources departments of 3 companies (a large interstate industrial and commercial

Waterworks, Golf Course and a Commercial Fishery).

• Composed and implemented company policies

• Maintained multi-state DOT and OSHA certification and compliance

• Employee benefits and workman's compensation administration

• Executive payroll, taxes and commissions

• Pioneered employee health and wellness program

• Responsible for heavy equipment training and certification as well as maintaining DOT certification records,

monitoring physicals, and daily drug screens for CDL drivers

Executive Assistant to the President / H.R. Director

Chasen's Business Interiors - Richmond, VA - November 1999 to February 2002

Directly assisted the President and executive staff with the management of offices in 3 locations, prior to being

promoted to Human Resources Director where I managed the overall Human Resources departments.

• Supervised staff of 100+ employees

• Planned and coordinated all corporate sales and networking events

• Created presentations for sales and Human Resources departments

• Scheduled and coordinated executive and sales meetings including travel and catering

• Implemented and maintained customer satisfaction program

• Served as client contact for ensuring customer satisfaction and resolution of issues

• Corporate contact for IFMA, IIDA, GRICC and numerous other organizations

• Prepared and approved senior management expense reports

• Compiled and tracked monthly sales forecast reviews

• Prepared and tracked monthly efficiency analysis reports

• Created corporate training and vendor policy manuals

• Maintained confidential H.R. information, including termination interview records, salary histories, wage

garnishment and lien information and employee criminal background checks.

• Served as acting HR Director 2001-2002

Corporate Administrator

S.H.S. International of Richmond, Inc - Richmond, VA - July 1996 to November 1999

Managed 3 metro area employment and staffing offices with a staff of 18 direct employees and over 200+

temporary employees.

• Recruited and trained new hires

• Created corporate training and policy manuals

• Administered unemployment and workman's compensation claims, tracking, research verification and

unemployment hearings

• Maintained records for employee criminal history background checks and illicit substance abuse screenings

• Administered payroll

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