Seasoned Real Estate Professional seeking new Opportunities

L AU R A M . M I N T Z, C PM, C CIM

** *** ****** **** • W eston, MA 02493 • 617-***-**** • *********@*****.***

An innovative commercial real estate industry veteran with a unique skill set, including:

• Strategically focused on adding value and/or repositioning assets

• Change specialist, reorganizing operations, assembling high functioning teams

• Astute at assessing and understanding markets, performing due diligence

• Articulate communicator, both verbal and written, across all levels

EXPERIENCE

2006 – Present VICE PRESIDENT, GENERAL MANAGER

ING Clarion/CB Richard Ellis NE, LP Boston, MA

Provided direct and regional oversight to 1.5M SF, 85 tenant office portfolio, including 500,000 SF Class A-

downtown office tower and a 400,000 SF Class A trophy asset in Waltham. Addressed dated improvements with

upgrades to multi-tenant floors including paint, carpet, signage and lighting. Mentored staff to expand their

knowledge and breadth of experience, and improve their ability to manage their teams and self-development.

Oversaw $5M in exterior renovations and elevator modernization program. Completed energy upgrades throughout

to reduce usage, expanded use of green power and achieved energy star rating certifications.

GENERAL MANAGER

Managed 1MSF, 53-tenant, portfolio of institutional grade assets and value-add opportunity. Negotiated leases and

completed transactions setting high water marks for the Route 128 Market. Re-established Waltham Woods’

prominence through a re-positioning program including operational and cosmetic upgrades and a new tenant-

focused approach. Developed a marketing program for upcoming lease roll involving 70% of the tenancy.

Developed and implemented a tenant retention program which included fitness center retrofits, concierge services,

improved food service operations, new eventprogramming and service upgrades. Analyzed operations, physical and

functional obsolescence and brought properties up to current operating standards. Oversaw management of

245,000 SF newly acquired office building and worked to upgrade and update operations. Assumed management of

170,000 SF retail power center and established new operations and instituted site upgrades left unaddressed by

former absentee owner. Oversaw $2.5M in garage, site and masonry repairs.

2002 – 2006 GENERAL MANAGER

WinnCommercial, LLC, Boston, MA

Rebuilt operations for a $100M, 65-tenant, medical, office and retail portfolio at Brookline Place. Revamped policies

and procedures, introduced revenue controls, improved communication, teamwork, delivery of services and reduced

liability exposure. Brought office, retail lease and garage rates to market, a 20-30% increase. Improved overall

financial performance creating $20M in value. Addressed widespread deferred maintenance issues and oversaw

$700,000 in garage restoration work. Repositioned Class C retail property, slated for redevelopment, leasing vacant

bays and renewing expiring leases with limited capital investment and no long-term encumbrances.

DIRECTOR OF MARKETING

2000 – 2002

Cushman & Wakefield of Massachusetts, Boston, MA

Rebuilt marketing operations for New England Area to improve and expand Cushman & Wakefield’s presence,

identity and exposure in the marketplace including advertising, public and client relations, and new design

standards. Restructured group into a cohesive, mission-based team, proactive in approach. Produced proposals

and presentations. Managed relationships with vendors, negotiated agency discounts, graphic design and printing

contracts saving in excess of $50,000 per year, 25% of the annual budget. Brought public relations in-house, tripled

Laura M. Mintz, CPM, CCIM

media coverage, while reducing annual expenses by 50%. Collaborated with research group in regional market

reviews.

1994-2000 VICE PRESIDENT, CORPORATE COMMUNICATIONS

Finard & Company, LLC, Burlington, MA

Created and implemented a corporate marketing program. Initiated advertising and signage programs to build brand

awareness. Developed marketing materials and memoranda for investment properties, redevelopment opportunities

and land sales. Co-authored the Finard Retail Review and research reports published in local and national media

outlets. Performed consulting, market research and due diligence utilizing industry, economic, demographic and

community development resources.

ASSET MANAGER

Oversaw $100M institutional and privately held portfolio of Class A, Class B and troubled retail, office and industrial

properties. Participant on Executive Committee. Performed comprehensive due diligence and consulting for 5MSF

of retail and office buildings in the Northeast and Mid-Atlantic states, including a downtown tower and stand alone,

neighborhood and community retail properties and regional malls, including assessment of current and potential

performance, feasibility analyses, adaptive re-use opportunities and sell/hold strategies. Analyzed the viability of a

proposed $100M urban destination entertainment center in Las Vegas including site assessment, viability of themed

concepts and tenant mix, positioning in the marketplace, and review of demographics, trends and socioeconomic

factors. Developed comprehensive marketing program for a 600,000 SF retail power center located in an over-

retailed market.

PROPERTY MANAGER

Managed 1MSF of class A, distressed and other real estate owned commercial, industrial and residential properties.

Repositioned operations to increase occupancies and improve yield. Administered annual operating budget of $4M.

Identified construction defects and implemented repairs. Supervised and directed signage/pylon upgrades, parking

lot renovations, façade and canopy improvements, compliance with DEP and ADA requirements, and landscaping

upgrades. Positioned commercial, industrial and residential properties for sale by resolving tenant disputes, and

resolving deferred maintenance and physical obsolescence.

1989-1994 PROPERTY MANAGER

Children's Hospital Medical Center Corp., Boston, MA

Managed $125M urban portfolio including 154 conventional apartment units, and 500,000 SF of retail, office,

medical, lab and parking facilities. Repositioned troubled 150,000 SF urban office and retail center through strategic

planning, refurbishment, leasing, and promotions. Marketed, and administered office, medical, retail, and residential

leases yielding $16M in annual rent. Developed maintenance and operations programs and leasing strategies for a

new $16M office and retail property from acquisition and redevelopment through to occupancy. Managed property

staff. Controlled and directed $8M in annual operating and capital budgets and in excess of $15M in property and

tenant construction including office and lab fit outs, HVAC upgrades, waterproofing and façade repairs, asbestos

removal, and environmental remediation projects.

AWARDS, DESIGNATIONS AND LICENSES

2009 BOMA Suburban Property Manager of the Year

Certified Commercial Investment Member (CCIM)

Certified Property Manager (CPM)

Massachusetts Real Estate Broker

NAIOP of MA, Vice President, Marketing, 2001-2002

EDUCATION

Lewis and Clark College, Portland, OR, Bachelor of Science, Psychology

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