Andrew Fagen
Cell: 210-***-****, Email: ****.*****@***.***
www.linkedin.com/in/andrewfagen/
Senior Sales / Manager / Marketing Professional
? New Business Development ? Organizational Leadership ? Consultative Sales
? Key Account Growth ? B2B ? E-commerce
A reliable, trustworthy and dedicated sales professional who focuses on
achieving results. A decisive leader and adept at dynamic plan
implementation. A driven professional who possesses a proven track record
of business development translating strong understanding of customer's
business needs into high-dollar sales and organizational growth.
Demonstrated abilities:
Client Partnering Team Building Training/Coaching
Concept Selling B2C / Negotiations Marketing Campaigns
Advertising Strategies Strategic Alliances Revenue Generation
Achievements
Customer/Client Partnering - Collaborated with single point Dodge dealer
who's business was lagging behind the market by designing and implementing
an advertising campaign utilizing TV. Results: Increased sales from 90
units a month to 300 units.
Consultative Sales - Crafted a custom program that directly addressed the
needs of a retailer new to television through creative product placement.
Results: Grew client's business 18%, outperforming the overall company by
13%.
Business-to-Business / Business to Customer - Partnered with 11 Dealers to
build a new advertising group in creating the Auto Park West. Results:
Generated $350K in first year of new revenue.
Business Development - Grew new business through account management and
revising incentives. Results: Increased sales by $300K a year, for six
consecutive years.
Turned-around a station by coaching, mentoring, and training the sales
team. Results: Added $800K of new business, leading the team to outperform
the market by 15%.
Client Relationship Management - Grew top 20 accounts by $2,126K/63%
through building relationships with top clients,
Revenue Generation-Met or exceeded budgets 14 of 16 consecutive quarters,
amounting to four consecutive years of surpassing budgets.
Key Account Management - Developed key accounts by designing incentive
program and custom pricing options and added elements of nontraditional
exposure and secured long-term contracts. Results: Increased annual base
with 82% of key accounts.
Training/Coaching - Created KEYE-University and taught all the relevant
sales tools necessary to perform at a professional level. Results: In first
nine months, improved sales from pacing 20% below the market performance to
115% exceeding the market.
Project Management- Developed targeted promotions, sponsorships and multi-
media packages to drive revenue on the web. Results: Attained digital
sales of $188K in year one, $246K in year two, and $323K in year three.
Andrew Fagen Page 2
Professional Experience
Principal Consultant, StrategyUP, San Antonio, TX 2013 to
present
Consult businesses on building effective and efficient strategies to
improve marketing, advertising, public relations, and business development.
Help to maximize media exposure by assuring that paid advertising receives
optimum efficiencies. Evaluate media opportunities. Develop and present
training programs, instructional materials, and ongoing individualized
coaching.
Regional, National Sales Manager, KSAT-TV (PNS), ABC affiliate, San
Antonio, TX, 2006 to 2013
Manage daily sales efforts of the national rep firm and the local team of
regional salespeople for KSAT-TV, MeTV, and KSAT.COM. Conduct pricing,
positioning, and negotiation of regional and national billing. Recruit and
develop Regional sales team. Oversee inventory to maximize revenue
opportunities. Lead daily sales efforts of the local sales team on all
direct, agency, and developmental clients. Direct price, position,
negotiation of local sales for KSAT-TV, KSAT.COM, and LATV. Recruit and
develop local account executives. Increased national share in 2011 and
2012, out-performing the market both years. Improved regional transactional
business 14% in first four quarters. Grew local sales share of business in
2007, 2008, and 2009. Increased web revenue 26% in 2007.
Local Sales Manager, WBIR-TV (Gannett), NBC affiliate Knoxville, TN,
2001 to 2006
Managed daily sales efforts of half of the local sales team and half of the
national rep firm offices. Directed price, position, negotiate, and
implemented sales efforts at national rep firm offices (GTMS) in Atlanta,
Charlotte, Detroit, Minneapolis, Boston, Florida, and Denver. Managed
inventory and inventory demands. Developed and conducted sales training
sessions. Created promotional opportunities and new revenue generation
ideas and increased advertising. Grew business and share in respective
offices in the first two quarters. Best in Gannett for "Project Upfront
2005" $988K of new business developed in 2002, $1,756,480 in 2003,
$2,013,540 in 2004, and $2,036,592 in 2005 Through special projects and
promotions, developed $118,000 in web revenue in 2002, $245,672 in 2003,
$323,485 in 2004, and $399,763 in 2005 Grew 2002 local revenue (non-
political) by 3.3% Grew 2003 local revenue (non-political) by 9.7%
Local Sales Manager, KEYE-TV, CBS O&O Austin, TX, 2000 to
2001
Oversaw the activities of all local sales professionals, sales assistant,
sales promotions coordinator, and research director. Managed inventory and
established rates. Forecasted revenue and inventory demands. Created and
reviewed quarterly and annual sales goals. Increased pacing in first nine
months from low 80% to fourth quarter 115%. Increased revenue on 82% of
clients placing annual contracts. Established training program for
continuing development of sales team. Developed over $800K of new and non-
traditional revenue.
Regional Account Executive, KXAN-TV (Lin), NBC affiliate Austin, TX
1995 to 2000
Prospected, researched, qualified and developed new business while
maintaining and increasing advertising dollars spent on station.
Recognized as the top Account Executive in Austin television, radio or
print for customer service based on understanding the client's needs,
accuracy of work, creative problem solving, assisting clients, providing
market information, being up to date on the industry, and overall service
in the June 1999. Awarded by Customer Service Counts survey by The
Marketing Communications Group. Consistently achieved more than double-
digit yearly growth in billing. Met or exceeded budgets amounting four
consecutive years.
Account Executive, KLSB-TV, NBC affiliate, Nacogdoches, TX
1991 to 1995
Grew new business and managed accounts by developing ratings analysis, and
compiling programming data for clients and sales staff.
Education - B.A. in Communication, Major- Radio/Television, Minor -
Marketing, Stephen F. Austin State University, Nacogdoches, Texas
Software: Wide Orbit, Sales Line, BIAS, Enterprise, VCI, TV Scan,
Omega, BMP, CMR, STAR, MS OFFICE, Marshall Marketing, Scarborough,
Stohl Research, Survey USA, Matrix.