Project Manager - ERP Applications

C.S. Ushadevi

***** ******** ** ? Johns Creek, GA 30022

H: 678-***-**** *********@***.*** M: 678-***-****

Profile: Senior Project Manager

Oracle Applications / Pursuing PMP Certification

Dedicated 16+ year IT career positioning organizations for continued growth

by delivering innovative solutions, maintenance, and support

- Results-driven business and technology leader with proven success in

identifying opportunities, presenting and advocating value-proposition of

solutions, developing key relationships, and achieving high customer

satisfaction.

- Strategic analyst, planner, and problem solver with proven ability to

partner with clients and teams to identify needs, define solutions, and

implement new applications and functionality to support innovation,

automation, cost reduction, productivity improvement, and integration

strategies.

- Strong partner to leadership, business sponsors, and clients in gathering

and defining requirements, formulating delivery approach, developing and

presenting business cases, and ensuring the timely implementation of

solutions with strong ROI.

- Natural communicator, team leader, and project manager credited with

overseeing the full life cycle on-time and within-budget delivery of

multiple, simultaneous projects.

Core Competencies

Project Planning, Monitoring, Reporting & Management ? Business Case

Development

Business Process Analysis, Re-engineering, Integration & Automation ?

Solution Recommendation & Implementation

Customer, Leadership, Team & Vendor Relations ? Risks, Issue & Change

Management ? Sales & Business Development

Professional Experience

NCR Corporation ? Atlanta, GA

IT Project Manager (2014-Present)

Brought in to manage and lead all aspects of strategic Interactive Banking

project to enable customers to leverage the new interactive teller system

to process self-service and full service banking transactions during &

after-hours, and strengthen customer service. Lead cross-functional

business and technology team of up to 50 throughout India, Scotland, and

the United States.

Strategic Planning & Leadership

- Manage the full life cycle design and implementation of critical

enhancements to enable the functionality in Oracle, impacting up to 8

ERP modules and 10 non-Oracle systems. Guide globally dispersed teams

in automating core processes across enterprise applications.

- Direct all activities for critical interactive teller system proof-of-

concept phase. Coordinate business workshops to capture requirements.

Conduct project meetings and report on status to steering committee.

Oversee and facilitate in the resolution of issues.

Solutions Design, Delivery & Management

- Credited with driving the delivery of proof-of-concept that resulted in

the capture of approval for the build out of new system. Currently

guiding teams in developing the functional / technical design.

- Collaborated in securing internal project resources, developed methods

to monitor projects, and assumed role as coordination manager between

vendor and NCR business users to achieve project goals.

YP (Yellow Pages) ? Atlanta, GA

Senior Project Manager - Corporate Applications (2013)

Recruited into new project management corporate applications team to drive

the full life cycle delivery of enterprise projects to support divestiture

efforts from AT&T, reduce costs, standardize core business processes, and

strengthen data integration. Led cross functional teams of up to 25.

Strategic Planning & Leadership

- Partnered with business / systems owners, users, EPMO, quality

assurance, and development teams to analyze and document workflows of

disparate enterprise and vendor systems. Developed and presented

roadmap to integrate 6-8 vendor and internal systems into Oracle

Applications to eliminate data discrepancies and increase visibility of

data.

- Provided subject matter expertise to Finance Department in leveraging

in Project Accounting following divestiture from AT&T. Recommended best

practices for configuring and optimizing systems processes that

mitigated risks.

YP (Yellow Pages) - Continued...

Solutions Design, Delivery & Management

- Managed the delivery of large-scale systems integration project below

budget, 1 month ahead of schedule, and with high satisfaction. Led

project team in concurrent initiatives to build interfaces between

third-party Real Estate Management and Counselink Systems and Oracle

Accounts Payable system that improved data visibility and eliminated

vendor costs. .

- Recommended and led project to leverage Web ADI to automatically upload

funding data from YARDI system into Oracle General Ledger system that

greatly reduced costs and eliminated the interface maintenance costs.

- Part of the team to drive the initiative to implement Oracle P2P

system(comprised of Oracle R12 Purchasing, iSupplier, and

iProcurement(that reduced costs by $1 million and standardized procure-

to-pay processes.

THE TENSAR CORPORATION ? Atlanta, GA

Business Process Manager / Senior Project Manager - Oracle Systems (2011-

2013)

Advanced to oversee the identification, design, and implementation of

process improvements and automation into business operations to increase

productivity, reduce costs, and improve information access. Developed and

presented business case documents encompassing ROI, budget, resource, risk

/ mitigations, and expected outcomes. Authored detailed project plans and

schedules. Managed simultaneous projects comprised of up to 20 resources

with a combined budget of $500K.

Strategic Planning & Leadership

- Built trusting relationships with sponsors, partners, user community,

and business that enabled the delivery of value-driven solutions and

resolution of critical issues.

- Identified, streamlined, and implemented processes and changes into

Oracle systems that improved timeframe for processing invoices, reduced

the quality certification process from 100 minutes per package to 10-15

minutes, and provided distribution managers, area managers, and sales

force the ability to access sales and revenue data in real-time.

Solutions Design, Delivery & Management

- Managed a $175K initiative that streamlined inventory management

operations, increased throughput, reduced order fulfillment lead times,

improved productivity, and lowered operating costs. Oversaw the rollout

of Mobile Supply Chain Application, Warehouse Management System, and

handheld and truck mounted scanners to automatically track finished

goods within the warehouse to final shipment.

- Led the rollout of an automated label printing and application system

that reduced needed production resources by 50%. Oversaw the

integration of Oracle Application with new PLC printer that enhanced

the tracking of material movement within the warehouse and allowed

customer service teams to address customers' questions on returns.

- Directed critical project to automate and streamline freight and

logistics processes that reduced invoicing processing timeframe and

increased overall customer satisfaction. Led the implementation of new

process to automatically capture freight data within the shipping

transaction form and integrated with receivables through auto

invoicing.

The Tensar Corporation: Senior Business Analyst / Project Manager - Oracle

Systems (2005-2011)

Promoted to analyze, define, and implement new Oracle applications and

functionality into existing Oracle modules to meet business, market, and

operational needs. Interfaced with business to capture requirements.

Conducted gaps analysis, reviewed processes, evaluated capabilities of

modules, and recommended solutions.

Strategic Planning & Leadership

- Introduced new functionality into Oracle Applications, rollout of WEB

ADI, and development of custom code to enable leadership to approve

purchases leveraging hand-held devices, to automate the loading of

journal entries into Oracle, and enabled customer service

representatives, salespersons, and customers to view orders and

shipment data.

- Recipient of the CEO Discretionary Award for converting an Excel based

system of 1,200 assets from 5 independent companies into 4 sets of

subledgers-that had been attempted unsuccessfully on 3 previous

occasions. Led the implementation of the Oracle Fixed Asset System that

integrated core financial data and delivered $40K in savings.

- Led the integration of acquired subsidiaries into Oracle Application

that improved visibility of business transactions while eliminating

costs of disparate systems. Initiated and implemented standards for

accessing and reporting data.

Solutions Design, Delivery & Management

- Chosen as lead analyst and project manager for the build out of a data

warehouse and business intelligence platform that increased visibility

of core business data, improved organizational efficiency, and realized

savings.

- Drove the build out of automated process that reduced timeframe for

processing invoices and eliminated errors. Identified vendors and led

IT team to develop tools to extract and upload data from vendors'

system into Oracle.

The Tensar Corporation: Systems Analyst - Oracle Systems (2001-2005)

Recruited into new role to oversee the adoption of key functionality within

Oracle Manufacturing, Financial, Procurement, Project Accounting, and

Projects applications to automate and integrate core business operations.

Primary interface with business sponsors, subject matter experts, and

vendors to analyze needs and issues, design processes, and implement system

improvements to increase productivity, reduce costs, and strengthen

business efficiency. Planned, tracked, and managed all aspects of projects,

facilitated end user testing, and delivered training on new functionality

to 115 Oracle users.

Strategic Planning & Leadership

- Established trusting relationships with third-party solution providers,

hosting service providers, and business users.

- Researched, evaluated, and recommended solutions and best practices

that enabled company to grow nationally.

- Planned, tracked, and ensured the timely delivery of solutions aligned

with business goals.

Solutions Design, Delivery & Management

- Facilitated the build out of interfaces between Oracle Process

Manufacturing Logistics and Oracle Projects modules that eliminated

manual processes, reduced errors, and enabled leadership to view

revenue and cost in near real-time. Granted the Employee Excellence

Award based upon success.

- Led the build out of cost reporting framework that enhanced overall

decision-making. Leveraged Oracle Reports 6i to develop Cost Break

Down, COGS, and Inventory Balance reports for the Materials Management

Group that eliminated disparate spreadsheets and increased visibility

of critical data.

- Oversaw the implementation of a customized workflow between Project

Accounting and Procurement applications that automated the generation

of vendor invoices. Team was granted the Employee Excellence Award.

- Team member of 2 credited with overseeing the upgrade and enhancement

of critical Oracle Manufacturing, Financial, Procurement, and Project

Accounting systems to 11.5.10.2 that mitigated potential end of life

issues and eliminated manual processes. Provided technical and

functional support for the upgrade of Oracle database from 8i to 9i.

NEC CORPORATION ? Singapore

Technical Support / Implementation Engineer - Oracle Systems (1996-1999)

Brought in as a core member of team to implement, enhance, and support

Oracle Financials Application for the enterprise.

- Collaborated extensively with Deloitte & Touche consultants in Hong

Kong to implement General Ledger, Order Entry, Inventory, Purchasing,

and Payables modules that replaced legacy systems.

- Analyzed and resolved post-implementation issues; and developed and

delivered training to end-users.

- Collaborated with users to customize systems to increase efficiency and

productivity. Developed custom reports leveraging Crystal Reports.

Previous experience as Sales Executive for PVT Commodity Trading Company in

India (1992-1993)

Technology Expertise & Leadership

Business Processes

Procure to Pay, Material Management, Fixed Asset, Process Manufacturing,

Order to Cash, Oracle Projects

Business Applications & Modules

Oracle (11.5.10, 11.5.8, 11.5.7, 10.7); Oracle Management (ONT), Purchasing

(PO), Warehouse Management (WMS), and Mobile Supply Chain; Oracle

Receivables, General Ledger, OPM Financials, and OPM Inventory

Software, Tools & Platforms

Oracle 8i SQL & PL/SQL, Oracle Reports Developer, Oracle Workflow;

Application Desktop Integrator (ADI), MS Business Intelligence / SQL Server

2008 R2; MS Office Suite (Word, Excel, PowerPoint, Project); MS Windows &

Sun Solaris Platforms

Educational Background

MBA in Information Technology - GEORGIA STATE UNIVERSITY, ROBINSON COLLEGE

OF BUSINESS

Master of Science Degree - UNIVERSITY OF MADRAS, PRESIDENCY COLLEGE

Bachelor of Science Degree - WOMEN'S CHRISTIAN COLLEGE

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