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Customer Service Manager

Location:
Etobicoke, ON, Canada
Posted:
July 31, 2014

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Resume:

Malou Omega-Rodin

** ******* ****. **** ** L*T *A5

Telephone 647-***-****; Mobile 416-***-****

****************@*****.**

OBJECTIVE:

To provide exceptional customer service by utilizing my energy, enthusiasm and interpersonal

skills to increase sales revenue and improve customer loyalty and satisfaction.

RELATED SKILLS

Strong Leadership Interpersonal Communication

Time & Project Management Computer Skills (Word, Excel, Outlook)

Human Resource Management Positive Can-Do Attitude

EDUCATION

Human Resource Diploma, Centennial College, Toronto 2013 -

present

B.Sc., Agricultural Eng. & Economics, Visayas State University, Philippines 1994 - 2000

EXPERIENCE

Customer Service, Electronics, Photo lab & Photo Studio, Joe Fresh

Real Canadian Superstore, Whitby, ON 2011 – 2012

Booked, organized and conducted customer photo-shoot sessions, edited and printed

portrait photos. Assisted customers with photo kiosks and ordered prints and

enlargements. Accepted payments at cash register. Checked inventory, arranged

and labeled/priced merchandise.

Owner & Business Manager

Alpha Omega Care, North York, ON 2006 – 2009

Recruited local and international caregivers from Europe, Middle East and Asia countries,

processed HRDC and immigration documents and placed nannies and caregivers into

private homes. Interviewed and assessed caregiver skills and experience and

managed a database of available part-time local caregivers.

Store Supervisor, Robinson Mall

Watsons Personal Care Store, Tacloban, Leyte 2000 - 2004

Assisted store Manager and employees, supervised the closing of cash registers, checked and

monitored employee attendance, managed staff, merchandized display, scheduled team

member shifts.

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