Malou Omega-Rodin
** ******* ****. **** ** L*T *A5
Telephone 647-***-****; Mobile 416-***-****
****************@*****.**
OBJECTIVE:
To provide exceptional customer service by utilizing my energy, enthusiasm and interpersonal
skills to increase sales revenue and improve customer loyalty and satisfaction.
RELATED SKILLS
Strong Leadership Interpersonal Communication
Time & Project Management Computer Skills (Word, Excel, Outlook)
Human Resource Management Positive Can-Do Attitude
EDUCATION
Human Resource Diploma, Centennial College, Toronto 2013 -
present
B.Sc., Agricultural Eng. & Economics, Visayas State University, Philippines 1994 - 2000
EXPERIENCE
Customer Service, Electronics, Photo lab & Photo Studio, Joe Fresh
Real Canadian Superstore, Whitby, ON 2011 – 2012
Booked, organized and conducted customer photo-shoot sessions, edited and printed
portrait photos. Assisted customers with photo kiosks and ordered prints and
enlargements. Accepted payments at cash register. Checked inventory, arranged
and labeled/priced merchandise.
Owner & Business Manager
Alpha Omega Care, North York, ON 2006 – 2009
Recruited local and international caregivers from Europe, Middle East and Asia countries,
processed HRDC and immigration documents and placed nannies and caregivers into
private homes. Interviewed and assessed caregiver skills and experience and
managed a database of available part-time local caregivers.
Store Supervisor, Robinson Mall
Watsons Personal Care Store, Tacloban, Leyte 2000 - 2004
Assisted store Manager and employees, supervised the closing of cash registers, checked and
monitored employee attendance, managed staff, merchandized display, scheduled team
member shifts.
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